Partner Solutions Architect, GSI

The Partner Solutions Architect at Cloudflare is responsible for collaborating with Global System Integrators (GSIs) to build and maintain technical relationships. This includes driving technical solution design, guiding partners in use case qualifications, and representing Cloudflare’s solutions through demonstrations and technical workshops. The role also involves engaging internal teams to advocate for partner needs and identify new revenue opportunities.

To be a successful Partner Solutions Architect at Cloudflare, candidates should have substantial experience in pre-sales engineering, particularly in account management in a technology context. A strong understanding of internet security, networking technologies, and cloud architectures (such as Azure, AWS, and GCP) is essential. Additionally, effective communication skills in English and French, with a preference for Spanish, will be critical in engaging various stakeholders.

Ideal candidates for the Partner Solutions Architect role at Cloudflare will possess deep knowledge of internet security technologies, Zero Trust Networking architectures, and HTTP technologies. Familiarity with SD-WAN, global traffic management, and DDoS mitigation is highly beneficial. Furthermore, technical thought leadership, the ability to explain complex concepts simply, and a passion for technology are key attributes.

As a Partner Solutions Architect at Cloudflare, you will work closely with teams across Sales, Product, Engineering, and Customer Support. Your role involves engaging with these teams to share partner feedback, influence product development, and ensure that partner needs are met through tailored solutions. This collaboration helps to strengthen Cloudflare’s reputation within the partner ecosystem.

Yes, as a Partner Solutions Architect at Cloudflare, occasional travel is necessary to support partner engagements, attend conferences, and collaborate with team members. While it may not be frequent, flexibility in your schedule to accommodate different time zones is expected.

When addressing your experience in collaborative technical sales, focus on specific instances where you closely partnered with stakeholders to identify needs and craft tailored technical solutions. Highlight your familiarity with product demonstrations and proofs-of-concept, and explain how your role affected overall sales success.

Building strong relationships starts with active listening and understanding the partner's needs. Discuss your strategies such as regular communication, providing valuable resources, and being proactive in problem-solving and collaboration for joint technical sessions.

Describe your approach to advocating for a partner's needs by organizing feedback sessions, engaging with the necessary internal teams, and presenting compelling cases that support your partner's requests while aligning with Cloudflare's overall business objectives.

Share a specific example where you successfully broke down a complex idea — perhaps a technical feature or product — into simple language that both technical and non-technical audiences could understand. Mention tools or analogies you used to create understanding.

Discuss any hands-on experience you have with these cloud platforms, including specific projects you've worked on. Highlight your understanding of hybrid architectures and how you’ve implemented security or performance solutions using these technologies.

Articulate your understanding of how diversity fosters innovative thinking, enhances problem-solving, and creates a more inclusive work environment. Share personal experiences where diverse teams have led to better outcomes.

Provide an example of a presentation you've given. Discuss your preparation process, how you tailored the content to your audience, and any feedback you received that reflected its effectiveness.

Share your routines for staying informed, such as subscribing to industry publications, attending webinars, or participating in professional groups. Highlight any recent trends you've learned about and how they could relate to Cloudflare's services.

Express your passion for Cloudflare's mission to improve the Internet and your desire to contribute to meaningful projects. You might also mention the culture of innovation and inclusivity as key motivators.

Discuss your approach, emphasizing empathy, active listening, and a willingness to assist in identifying barriers to implementation. Highlight your skills in providing tailored support and resources to overcome these obstacles.