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Customer Analytics Intern

Cambridge Mobile Telematics (CMT) is the world’s largest telematics service provider. Its mission is to make the world’s roads and drivers safer. The company’s AI-driven platform, DriveWell® Fusion, gathers sensor data from millions of IoT devices — including smartphones, proprietary Tags, connected vehicles, dashcams, and third-party devices — and fuses them with contextual data to create a unified view of vehicle and driver behavior. Auto insurers, automakers, commercial mobility companies, and the public sector use insights from CMT’s platform to power risk assessment, safety, claims, and driver improvement programs. Headquartered in Cambridge, MA, with offices in Budapest, Chennai, Seattle, Tokyo, and Zagreb, CMT measures and protects tens of millions of drivers across the world every day.

CMT is seeking a highly motivated and enthusiastic college student or recent graduate for a Data Analysis Internship on our Customer Solutions team. As a CMT intern, you'll have the opportunity to work with cutting-edge technology and the world’s largest telematics datasets to extract valuable insights and create informative visualizations. You'll be a key member of our team, playing a vital role in pulling insights that will be used to create dashboards that help guide our business.

Responsibilities:

  • Analyze large and complex datasets using state-of-the-art tools and technologies
  • Create visually appealing and informative data visualizations and dashboards
  • Work with the Customer Solutions, Customer Success, and Technical Support teams to identify and refine key metrics for internal and external use
  • Contribute to reports and other communication materials that highlight the insights you've uncovered
  • Track your work in JIRA
  • Develop your skills in data analysis, visualization, and communication, and gain valuable experience

Qualifications:

  • Currently enrolled in, or a recent graduate of, a college or university program in a related field (e.g. computer science, statistics, data analytics, data science, business analytics, economics, etc.)
  • Ability to work at least two days per week in our Cambridge, MA office
  • Proficiency in SQL and Python
  • Experience with data visualization tools (Tableau preferred) 
  • Problem-solving skills and a passion for finding answers in data
  • Strong communication skills, with the ability to articulate ideas clearly and effectively.
  • Self-motivated and able to work independently on assigned tasks
  • Desire to learn. We’ll provide detailed information on how to get these things done, and we have a welcoming team to provide help and support any time

If you're a student with a passion for data and a drive to make a difference, we want to hear from you! Join us at Cambridge Mobile Telematics for an exciting and challenging internship where you'll have the chance to make a real impact.

Compensation and Benefits:

  • Fair and competitive hourly rate based on education level
  • Flexible scheduling options depending on role and responsibilities

Additional Perks:

  • Feel great working to improve road safety around the world!
  • Join one of our many employee resource groups including Black, AAPI, LGBTQIA+, Women, Book Club and Health & Wellness
  • CMT will do all that is possible to support our employees and create a positive and inclusive work environment for all!

Commitment to Diversity and Inclusion:

At CMT, we believe the best ideas come from a mix of backgrounds and perspectives. 

We are an equal-opportunity employer committed to creating a workplace and culture where everyone feels valued, respected, and empowered to bring their unique talents and perspectives. Diversity is essential to our success, and we actively seek candidates from all backgrounds to join our growing team. 

We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability state. “CMT is headquartered in Cambridge, MA. “To learn more, visit www.cmtelematics.com and follow us on X @cmtelematics.”

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What You Should Know About Customer Analytics Intern, CMT Internships

Are you ready to dive into the world of data analysis with a transformative company? Cambridge Mobile Telematics (CMT) is on the lookout for a passionate Customer Analytics Intern to join our Customer Solutions team in beautiful Cambridge, Massachusetts. As the largest telematics service provider globally, we strive to enhance safety on the roads, and we couldn't do it without talented individuals like you. In this exciting internship, you'll harness cutting-edge technology and work with extensive telematics datasets to extract meaningful insights and craft stunning visualizations that tell a story. Picture yourself analyzing rich datasets, collaborating with teams dedicated to customer success, and honing your skills in SQL and Python. Not only will you have the chance to pull key metrics that guide our business strategies, but you’ll also develop your capacity for impactful communication by contributing to reports and materials that showcase your findings. This position is perfect for college students or recent graduates eager to apply their knowledge while making a difference in road safety. Embrace this opportunity, and not only will you gain professional experience, but you’ll also be part of a mission that protects and measures millions of drivers across the globe each day. If you're self-motivated, love problem-solving, and are excited to learn, CMT is the perfect place for you. Join us, and let’s make the roads safer together!

Frequently Asked Questions (FAQs) for Customer Analytics Intern Role at CMT Internships
What are the main responsibilities of a Customer Analytics Intern at Cambridge Mobile Telematics?

As a Customer Analytics Intern at Cambridge Mobile Telematics, your primary responsibilities will include analyzing substantial and complex datasets using advanced tools and technologies, creating appealing and informative data visualizations and dashboards, and collaborating with teams like Customer Solutions and Technical Support to refine key metrics for use internally and externally. In addition, you’ll contribute to reports that highlight the insights you uncover, providing a vital role in guiding business decisions.

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What qualifications are required for becoming a Customer Analytics Intern at CMT?

To qualify for the Customer Analytics Intern position at Cambridge Mobile Telematics, candidates should be currently enrolled in or have recently graduated from a related program such as computer science, statistics, or data analytics. Proficiency in SQL and Python is essential, along with experience in data visualization tools, preferably Tableau. Additionally, strong communication skills and a desire to learn and grow in a collaborative environment are critical.

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What skills will I develop as a Customer Analytics Intern at Cambridge Mobile Telematics?

During your internship as a Customer Analytics Intern at Cambridge Mobile Telematics, you’ll have the chance to significantly develop your skills in data analysis, visualization, and communication. You'll learn to analyze large datasets and create valuable insights for business strategies, while also improving your technical skills in SQL, Python, and visualization tools like Tableau. This role also fosters strong teamwork and problem-solving abilities.

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What is the work environment like for a Customer Analytics Intern at CMT?

CMT prides itself on a positive and inclusive work environment. As a Customer Analytics Intern, you'll be part of a welcoming team that encourages collaboration and creativity. You will work out of our Cambridge, MA office, have flexible scheduling options, and gain exposure to a culture that values diversity and inclusion. Expect to feel great about contributing to a mission aimed at making roadways safer.

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Are there any unique perks of interning at Cambridge Mobile Telematics?

Absolutely! Interning at Cambridge Mobile Telematics comes with several unique perks. You'll receive a fair hourly rate that corresponds to your education level and have flexible scheduling based on your responsibilities. Additionally, you can contribute to meaningful projects aimed at improving road safety, join diverse employee resource groups, and work in an inclusive environment that supports your growth and development.

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Common Interview Questions for Customer Analytics Intern
Can you describe your experience with SQL and Python as a Customer Analytics Intern?

When answering this question, highlight specific projects or tasks where you utilized SQL for database management and Python for data analysis. Discuss any particular challenges you faced and how you overcame them. Be sure to convey your enthusiasm for working with data and your interest in honing these skills further in the internship.

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What techniques do you use for data visualization?

Share your familiarity with data visualization tools like Tableau and how you apply best practices in design and layout to present data effectively. Discuss your understanding of key metrics and how visual storytelling can guide decisions, ensuring your answer reflects both technical skills and creativity in presenting data.

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How would you approach analyzing a complex dataset?

Outline your methodology for tackling complex datasets—starting with data cleaning, followed by using appropriate analytical tools. Stress the importance of defining specific questions you want to answer through analysis and how structured insights contribute to business strategy. Show your critical thinking process and problem-solving abilities.

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How do you communicate complex data findings to non-technical stakeholders?

In your response, emphasize the importance of tailored communication. Illustrate how you would break down complex data concepts into easily understandable terms, perhaps with visuals. The key is to show that you can both create impactful visualizations and articulate their significance to diverse audiences.

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Tell me about a time you had to work collaboratively in a project.

When answering this question, refer to a specific project where teamwork was essential. Discuss roles you played, how you supported your teammates, and what the project outcome was. Highlight your interpersonal skills and commitment to promoting a positive team environment.

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Why are you interested in data analytics and this internship at CMT?

Express your passion for data analytics and how it drives insights that can improve lives, such as road safety. Reference specific aspects of CMT's mission that resonate with you. This shows your alignment with the company values and your eagerness to contribute meaningfully.

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What challenges do you anticipate facing as a Customer Analytics Intern?

A thoughtful answer could discuss the learning curve associated with mastering data tools or interpreting complex data. However, assert your eagerness to tackle these challenges through support from mentors and ongoing education. Emphasize your proactive attitude towards personal and professional growth.

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How do you prioritize your work when managing multiple tasks?

Demonstrate your organizational skills by explaining how you would assess urgency and importance when prioritizing tasks. Discuss methods like creating a task list or using project management software. Showcase your ability to remain flexible while ensuring deadlines are met.

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Describe a project where you used data to inform a decision.

Provide a concrete example where your data analysis directly influenced a decision-making process. Discuss the methods you used, findings, and what actions were taken as a result. Highlight your role in this process and the importance of data-driven decision-making.

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What do you hope to learn during your internship at CMT?

When answering, mention specific skills or knowledge areas you are eager to explore, such as advanced analytics methods, teamwork in a corporate setting, or industry-specific knowledge on telematics. This shows your commitment to personal growth and your proactive approach to learning.

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EMPLOYMENT TYPE
Internship, on-site
DATE POSTED
April 7, 2025

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