Cocktail Server

Under the direction of the Food & Beverage Supervisor, the Cocktail Server provides timely, accurate and responsible cocktail service and complimentary soft drink service to all San Manuel Casino guests. Cocktail Servers provide beverage service during daily floor operations, as well as for special events. Areas of beverage service include slot and table games locations, and other Casino areas of operation as assigned.

Essential Duties & Responsibilities

1. Verifies guest is of legal age to consume alcohol, and ensures all responsible Alcohol Beverage Control (ABC), state and Gaming policies are adhered to while serving alcohol. Maintains proper set-up of beverage tray including: cash caddy for making change to the customer, matches, beverage napkins, small pad of paper for taking orders, and a pen. Possesses a $20.00 bank of own money to give change. Orders all alcoholic beverages from the bartender and pays the bartender for the complete order. (Except in the restaurants where drinks are to be rung-up onto the proper dining check prior to getting them from the bartender.) Non-alcohol drinks are to be prepared by the Server or Bartender and rung-up under the proper department comp category. Addresses guests in a cordial and approachable manner with a smile, at all times.

2. Check-ins for all areas in assigned stations to pick-up trash, empty ashtrays, and ask if anyone needs “cocktail service” throughout their scheduled shift. Note: In the Poker Room, it is courteous to take orders from customers after the dealer has dealt the hand. Taking requests from customers and asking all other players if they would like service, clean out any ashtrays, pick up all trash and empty beer bottles. Requests assistance from Dealers, neighboring customers, or floor management for assistance if a guest has placed an order and has left their seat. Schedules breaks on time and in accordance with their team members.

3. Maintains high level of alcohol knowledge, types of alcohol and pricing, as well as the "cash and carry," alcohol service method. Responsible for collecting payment for each drink or round of drinks when they are ordered. Maintains knowledge of all drink and beer items available, the price of each, and how the drink is garnished.

4. Performs other duties as assigned to support the efficient operation of the department.

San Manuel Band of Mission Indians and San Manuel Casino will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Yaamava’ Resort & Casino at San Manuel is located just 60 minutes from downtown Los Angeles in the city of Highland, CA. It is one of the largest casinos on the West Coast, with 7,000 slot machines, 150 table games, and five high-limit rooms.

Guests enjoy sweeping views of the San Bernardino Mountains, live entertainment, and a full array of dining options, which include The Pines Modern Steakhouse, Hong Bao Kitchen, Serrano Vista Cafe, Rock & Brews, Chingon Kitchen, Big Mo’ Cafe, and 11 bars and lounges.

The Serrano Spa earned a Forbes Travel Guide Five-Star award, and The Pines Modern Steakhouse and Yaamava’ Resorteach earned a Forbes Travel Guide Four-Star award, with all three being the first in the Inland Empire to receive such designation. Yaamava' Resort and Casino at San Manuel also received two 2023 AAA Four Diamonds ratings for the new hotel and The Pines Modern Steakhouse.

The hotel is a 17-story tower with 432 guest rooms. Guests relax in an elevated pool with a bar and private cabanas, the lavish full-service Serrano spa and salon, a health and fitness center, a full array of dining options, multiple bars and lounges, and luxe retail shops.

Indian gaming in California is an exciting, thriving industry. Whether working on the casino floor or providing support to gaming operations as a “behind the scenes” employee, you can contribute to a dynamic and challenging business and have opportunities to learn and grow with the gaming industry.

At San Manuel, our team members define us. Working at San Manuel is more than just a job. It is a career that will help you grow into the successful professional you want to be.

Click here to see why you’ll want to work on our Team
After 35 years, Yaamava Resort & Casino at San Manuel employees still love their jobs!

We value our employees and offer a comprehensive Benefits Program.

Apply today to join our team!