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Head of Regulatory Exam Management

Ready to be pushed beyond what you think you’re capable of?

At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.

To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.

Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.

The Regulatory Exam Management (REM) team at Coinbase is responsible for centralized oversight of global regulatory engagements, including managing U.S. (state and federal) regulatory exams and supporting international exams across Coinbase entities. They ensure compliance with the Global Regulatory Engagement Policy, monitor and track findings through remediation and closure, and serve as the primary liaison with regulators. By advising on regulatory requests, facilitating credible challenges, and implementing frameworks for effective exam management, REM seeks to present Coinbase positively to regulators. Additionally, they develop tools and dashboards for tracking regulatory exam statuses and findings, report regularly to senior management and boards, and train relevant teams on interaction best practices with regulators.

What you’ll be doing (ie. job duties):

The Senior Manager leads the REM Team and will be responsible for the development, management, execution, and continued improvement of the team, which encompasses the following:

Coordination and management of regulatory examinations, which includes:

  • Identification of responsible individuals and approvers for information requests and dissemination of first day letters (or equivalent) to relevant stakeholders.
  • Provide materials and conduct meetings as needed to explain the examination/review scope, process, timing, roles and responsibilities, regulatory expectations and examination protocols.
  • Create template cover notes/presentation materials for information requests.
  • Track resolution of requests and raise any potential issues, delays, or blockers.
  • Provide 2LoD review of responses and, as needed, prepare or revise substantive written responses to requests.
  • Prepare high-level summaries of meetings.
  • Act as a liaison between Coinbase and the regulators in all matters related to the examinations
  • Collaborate with the stakeholders to resolve any issue or findings identified during the examination.
  • Support preparation of management responses to examination reports.
  • Coordinate and lead all other regulatory requests and activities.
  • Coordinate and attend all meetings with regulators in connection with examinations
  • Develop enterprise-wide policies, processes, standards, and documentation for all regulatory examinations, ad hoc requests, and other regulatory activities.
  • Prepare business personnel for meetings with regulators.
  • Communicate with the relevant businesses and functions regarding regulatory findings and remediation related to those findings
  • Develop and maintain findings remediation module in Archer and track the full lifecycle of the remediation of regulatory findings from receipt through closure by the regulator.
  • Develop and supervise enterprise-wide standards and processes for validation of remediation prior to submission to regulators.
  • Develop and produce periodic reporting on regulatory examinations, findings, and remediation activity for Boards and senior management fora
  • Provide strategic advice to stakeholders on matters related to regulatory engagements and findings remediation.
  • Support partners by identifying mitigating facts and circumstances (as applicable) to respond to potential issues identified in the course of regulatory engagements.
  • Provide training and/or awareness materials (as needed) regarding the best methodologies for regulatory engagements.
  • Maintain a central repository of information and documentation related to examinations, including first day letters (or equivalent), documents submitted to the regulator, reports of examination (or equivalent), management responses, and presentation materials.
  • Maintain findings and remediation information and documentation in a central repository (Archer).
  • Identify reputational risks arising from interactions with regulators and raising as appropriate.
  • Maintain awareness of regulatory activities and industry developments to identify trends and emerging issues that may have an impact on Coinbase and the REM Team.
  • Review processes and recommend areas of improvements.

What we look for in you (ie. job requirements):

  • Experience in managing regulatory exams and relationships with regulators/examiners
  • Demonstrated ability to independently and effectively interact with regulators/examiners
  • Expertise with laws, rules, regulations, risks and typologies for financial services
  • Significant experience with or previous exposure to internal control functions and financial services regulators
  • Excellent verbal, analytical and advocacy skills
  • Exceptional writing skills
  • High attention to detail, with the ability to consistently ensure accurate, timely and complete deliverables
  • Must be a self-starter, flexible, innovative and adaptive
  • Highly motivated, strong attention to detail, team oriented, and organized
  • Strong presentation skills (written and verbal) with the ability to articulate complex problems and solutions through concise and clear messaging
  • Ability to work collaboratively with global partners in other functional units; ability to navigate a complex organization; and to influence and lead people across cultures at a senior level
  • Advanced expertise with Google Sheets/Excel and Google Slides/Powerpoint
  • Flexibility to work extended hours to meet deadlines, when necessary
  • Ability to act conclusively and run multiple projects simultaneously
  • Awareness of regulatory requirements including local and US laws, international and industry standards
  • Experience in compliance, legal or other control-related function in a financial services firm, regulatory organization, and/or legal/consulting firm
  • Experience as a people manager
  • Experience developing board-level reporting and metrics
  • Law degree preferred

Nice to haves:

  • Crypto web 3 knowledge 
  • Experience utilizing A1/LLMs for regulatory exam work / other relevant applications

Job #: P70079

Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.

Commitment to Equal Opportunity

Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.  For US applicants, you may view the Know Your Rights notice here.  Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. 

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information.  For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).

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Average salary estimate

$155000 / YEARLY (est.)
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$180000K

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What You Should Know About Head of Regulatory Exam Management, Coinbase

Are you ready to step into a role that challenges you to grow and expands your horizons? At Coinbase, we are on an ambitious mission to increase economic freedom globally, and we need a passionate Head of Regulatory Exam Management to join us in building the future of the financial system. As the Head of REM, you will lead a talented team responsible for overseeing key regulatory engagements, managing U.S. regulatory exams, and supporting international compliance efforts. You'll find yourself coordinating complex examinations, collaborating with cross-functional teams, and acting as a crucial liaison between Coinbase and various regulators. Your strategic mindset will help navigate regulatory interactions while ensuring a smooth flow of communication and adherence to our Global Regulatory Engagement Policy. Your key duties will include crafting insightful presentations, developing enterprise-wide policies, and spearheading reporting efforts to senior management. We’re looking for someone who thrives under pressure, relishes collaborating with high-caliber colleagues, and possesses a keen attention to detail. Imagine this: every challenge you face is an opportunity for you to leave your mark on the world of crypto and blockchain technology. If you're ready to make a significant impact while surrounded by a team that values excellence, Coinbase is the place to be!

Frequently Asked Questions (FAQs) for Head of Regulatory Exam Management Role at Coinbase
What are the core responsibilities of the Head of Regulatory Exam Management at Coinbase?

The Head of Regulatory Exam Management at Coinbase is responsible for leading the REM team and managing all regulatory examinations. Key duties include coordinating regulatory requests, preparing responses and presentations for regulators, tracking the resolution of issues, and enhancing processes for managing exams. This role is multifaceted, demanding interaction with regulators and internal stakeholders to ensure compliance and provide strategic advice on regulatory findings.

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What qualifications do I need to be a Head of Regulatory Exam Management at Coinbase?

To succeed as the Head of Regulatory Exam Management at Coinbase, candidates typically need significant experience managing regulatory exams and effective relationships with regulators. A strong background in financial services regulations, exceptional analytical and advocacy skills, and proven leadership abilities are essential. While a law degree is preferred, expertise in regulatory compliance and excellent communication skills are also crucial to excel in this role.

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What is the work culture like for the Head of Regulatory Exam Management at Coinbase?

The work culture at Coinbase is dynamic and intense, designed for those who thrive in a fast-paced environment. As the Head of Regulatory Exam Management, you will work alongside driven and talented professionals who are eager to innovate and embrace challenges. The culture values direct feedback, collaboration, and a commitment to continuous improvement, making it an exciting place to build a career while shaping the future of finance.

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Can you detail the tools and resources the Head of Regulatory Exam Management will utilize at Coinbase?

As the Head of Regulatory Exam Management at Coinbase, you will work with various tools for tracking regulatory exams, findings, and remediation activities. Advanced expertise in Google Sheets and Google Slides is essential for creating reports and presentations. Additionally, using platforms such as Archer for managing remediation and documentation will be part of your resources to ensure effective management of regulatory engagements.

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What kind of training or development opportunities exist for the Head of Regulatory Exam Management at Coinbase?

At Coinbase, the Head of Regulatory Exam Management will find numerous opportunities for professional growth and skill enhancement. Training programs are available to improve regulatory engagement methodologies, and the collaborative work environment encourages sharing insights and best practices. You'll have access to cutting-edge developments in regulations and technology, ensuring you stay at the forefront of the evolving landscape in financial services.

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Common Interview Questions for Head of Regulatory Exam Management
How do you handle relationships with regulatory agencies as the Head of Regulatory Exam Management?

When handling relationships with regulatory agencies, it's important to adopt a proactive approach. Focus on understanding their expectations and maintain open lines of communication. Building trust through transparency and presenting clear, timely information can enhance rapport. Demonstrating a willingness to address concerns and finding solutions collaboratively reflects your capacity to be an effective liaison.

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Describe your experience managing regulatory examinations.

In responding to this question, focus on specific examples where you managed a regulatory examination from start to finish. Discuss how you coordinated teams, prepared essential documentation, and navigated any challenges. Highlight your analytical skills in resolving issues and your strategic mindset in ensuring compliance while fostering strong relationships with regulators.

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What strategies do you implement for successful regulatory compliance?

For successful regulatory compliance, it's essential to establish clear policies and procedures while promoting a culture of transparency and accountability within the team. Regular training, compliance audits, and open discussions regarding compliance challenges are effective strategies. Additionally, leveraging technology for tracking compliance activities allows for real-time updates and efficient management of regulatory obligations.

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Can you outline a time when you effectively resolved a regulatory finding?

When discussing a specific instance of resolving a regulatory finding, provide a clear narrative detailing the problem, your approach, and the outcome. Highlight the importance of communication with stakeholders, developing a remediation plan, and ensuring that lessons learned were documented for future reference. Emphasize how this experience resulted in improved processes or stronger relationships with regulators.

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What do you believe are the most significant challenges in regulatory exam management today?

In your response, consider current regulatory trends and complexities in financial services—such as adapting to evolving digital currencies and compliance requirements. Discuss how keeping abreast of changes and implementing robust processes can mitigate risks. Highlight the importance of cultivating collaboration within the organization to address these challenges effectively.

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How do you prioritize tasks during a regulatory exam?

Prioritizing tasks during a regulatory exam involves assessing the urgency and impact of each request or finding. Create a clear action plan that delineates essential tasks, delegates appropriately, and communicates clearly with your team. Utilize project management tools to stay organized and maintain a steady flow of information among stakeholders throughout the exam process.

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What role does technology play in your approach to regulatory exam management?

Technology plays a critical role in modernizing regulatory exam management. Effective use of data tracking tools can streamline the documentation process and ensure compliance measures are accurately recorded and reported. Discuss specific software or platforms you have used to facilitate communication, manage findings, and track progress on remediation. Describe how technology improves your team's efficiency and effectiveness.

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How would you describe your leadership style when managing a team in a high-pressure environment?

In a high-pressure environment, my leadership style is collaborative and supportive. I believe in empowering team members and fostering an inclusive atmosphere where everyone’s input is valued. By maintaining open communication and encouraging a solutions-oriented mindset, I help my team navigate pressure while ensuring we meet our goals and maintain regulatory compliance.

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What steps do you take to remain current with industry developments related to regulations?

To stay updated on industry developments, I regularly engage in continuous learning through industry publications, webinars, and conferences. Networking with professionals in the regulatory space offers invaluable insights. Additionally, participating in forums and discussions allows me to understand upcoming trends and emerging challenges that could impact regulatory exam management.

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How do you ensure that the documentation related to regulatory exams is comprehensive and accurate?

Ensuring documentation is comprehensive involves a methodical approach—establishing templates for consistency, conducting reviews, and facilitating team training on documentation standards. Regular audits of past documentation are also useful to identify any gaps and improve the process. Emphasize the importance of accuracy as it directly impacts regulatory compliance and builds trust with oversight authorities.

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Coinbase is an American publicly traded company operating a cryptocurrency exchange platform. They are a distributed company and all employees operate via remote work.

392 jobs
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BADGES
Badge Family FriendlyBadge Future MakerBadge Global CitizenBadge InnovatorBadge Work&Life Balance
CULTURE VALUES
Inclusive & Diverse
Collaboration over Competition
Growth & Learning
Mission Driven
Transparent & Candid
FUNDING
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Full-time, remote
DATE POSTED
April 18, 2025

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