Collection Specialist

At Tektronix, we believe innovation starts with our customer. This approach has led us to a seventy-five-year history of delivering outstanding solutions to customers in virtually every industry. Our inclusive culture is hardworking, inquisitive, and always eager to learn and grow. We are customer obsessed in our daily work, and continuously strive for improvement. We are an ever-evolving team that is always looking for opportunities to develop people and resolve tough problems together.

As an Accounts Receivable Collections Specialist you will have to posses the following:

Collections:
Ability to collect and resolve customer billing disputes is paramount for this role

Facilitate customer account research, analysis, and issue resolution

Forecasting and accountability for cash collections for assigned regions

Account reconciliations. Assist with inquiries and ensure customer accounts have accurate adjustments and compliant billings

Provide customer statements, and ensure invoice delivery including emailing, acquiring portal access, uploading, and associated responsibilities

Communication:
Must be able to communicate clearly and succinctly to external and internal customers to request payments, to resolve disputes, and respond to inquiries

Update system, and required reporting, to reflect customer account and invoice status. Follow procedures, and ensure compliance with GAAP, SOX, legal statutes, and company policies

Collaboration:
Enthusiastically collaborate to support team members in continuous improvement philosophy and behaviors

Accountable to utilize standard processes and policies and achieve individual and team metrics

Provide timely reporting and participate in team meetings to help drive for results with corporate cash collections and other Key Performance Indicators

Willingly share knowledge and information

Perform other duties and related special projects, as required

Qualifications:
The work location for this role is Hybrid requiring 60% of the work to be performed in office (Beaverton, OR, Tuesday-Thursday).

Must have strong written and oral communication skills (English). Able to demonstrate advanced communication skills within a team environment and capable of working virtually within an independent setting

Must have a minimum of three to five years of collections experience

Must be a fast learner and savvy with computer software tools such as proficiency with Microsoft applications—including intermediate skills with Excel

Business and financial acumen; a tenacious critical thinker with strong analytical and proactive problem-solving skills

Must be able to work through ambiguity in a fast-paced environment

Basic AR accounting experience required to research, reconcile, and resolve account issues

Detail oriented individual with proficient organization and time management skills

Sense of urgency and commitment to our customers as well as the success of our organization

Strong character, ethics, and a high standard of performance

Preferred Qualifications:
Experience with ERP systems, Oracle R-12 and/or Oracle Cloud Fusion

Bachelor's degree in Business, Accounting, or Finance

#LI-RB

Fortive Corporation Overview

Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.

We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.

Fortive: For you, for us, for growth.

Ready to move your career forward? Find out more at careers.fortive.com .

About Us:
Tektronix, a wholly owned subsidiary of Fortive Corporation, is a place where people are challenged to explore the boundaries of what’s possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. Realize your true potential at Tektronix – join us in revolutionizing a better tomorrow!
We Are an Equal Opportunity Employer
Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should ask to speak with a Human Resources representative to request an accommodation.