Case Manager 1 - 10086

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.

The Renaissance  Veterans Apartments at Fitzsimons is dedicated to providing housing and support services to an all Military Veteran residential community.

The primary role of the Residential Services Case Manager is to provide brokerage of community resources, conduct one-on-one case management, on-going assessment of clients’ progress and needs, advocacy, and implementation of group activities for a formerly homeless, disabled population of single adults.  The ultimate goal is to assist these individuals in maintaining their housing, obtaining and maintaining benefits and income, and providing the services and linkages necessary to prevent a return to homelessness.  

NOTE: In order to ensure that our consumers receive the best possible care the candidate chosen to fill this position will be required to complete our internal credentialing and privileging process prior to a start date.  The credentialing and privileging timeline is dependent on the selected candidate's submission of documents necessary for clearance.  Please note that a start date will be scheduled once credentialing and privileging is complete.

• Choice of HMO or PPO health insurance coverage options: full-time employees contribute only 1% of their earnings for their own HMO health coverage and no more than 4% of their earnings for coverage of eligible dependents. We’re proud to offer same-and opposite-sex domestic partner coverage. 
• Choice of dental insurance or discount plan. 
• Vision insurance.  
• Flexible spending accounts for health care / dependent care / parking expenses. 
• Free basic life and AD&D insurance coverage. 
• Employee Assistance Program, a problem-solving resource available to you and your household members. 
• Dollar-for-dollar retirement plan matching contributions up to 5% of earnings with 3-year vesting. 
• Extensive paid time-off, including 9 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first year. 

• Provides excellent internal and external customer service, engendering an atmosphere of teamwork, trust, respect, and collaboration;
• Provides comprehensive, trauma-informed case management support, screening, coordination of care, orientation, individual service planning, documentation of progress, service tracking and outcome evaluation and group support for interested participants in a timely, organized, and accurate manner.
• Assesses and monitors client needs through regular contact to include crisis intervention as necessary (this will include welfare and safety checks in partnership property and safety personnel). 
• Accesses goods and services according to client need.  This will include, but is not limited to, housing, vocational services, budgeting, personal identification information, benefits acquisition, health insurance, food, treatment, etc.
• Works cooperatively and proactively with associated property manager and VA partners to support housing stability.
• Assists residents in problem solving issues which may threaten their housing
• Ensures each resident is receiving the support and services they require to maintain their housing and support recovery.
• Provides weekday services to program participants that will include evenings, weekends, and on-call as needed.
• Completes all documentation and data entry as required, in a timely manner (Progress notes, Electronic Health Record, Homeless Management Information System, Case Manager Toolbox, Safety Zone, etc.).
• Partners with program leadership to evaluate outcomes, success, and effectiveness of programing; and adjusts programing for continuous quality improvement. 
• Participates in individual supervision with the Veterans Services Program Manager.
• Assist residents to develop money management skills (e.g., paying rent and creating a budget).
• Serves as a liaison between client, program, and property as needed.
• Provides transportation for residents as needed and appropriate.
• Utilizes CCH-issued equipment, including cell phone, per training and protocols.
• Performs other duties as assigned by supervisor.

• Bachelor’s Degree in a Human Services Related field is preferred. 
• Must have knowledge, work history, and education specific to Substance Use, Behavioral Health, Homelessness, and/or issues impacting Veterans. 

Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Colorado Coalition for the Homeless is committed to delivering services, making employment-related decisions, selecting volunteers, and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender identity, gender expression, pregnancy, medical condition related to pregnancy, military status, or any other applicable status protected by law.