Human Resources Administrator

Coalition Mission

The mission of The Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for families, children, and individuals who are experiencing or at-risk of homelessness throughout Colorado.

The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.

Our Philosophy of Service

We believe all people have the right to adequate housing and healthcare. We work to remove the barriers that restrict access to these rights. Society benefits when adequate housing and healthcare are available to everyone.

We create lasting solutions to homelessness by:

1. Honoring the inherent dignity of those we serve, affirming their capabilities, and fostering their hope that a better life is possible;

2. Building strong, caring, and trauma-informed communities through the integration of housing, healthcare, and supportive services;

3. Advocating for social and racial equity, inclusivity, and diversity and challenging the status quo in partnership with our workforce members and those we serve;

4. Achieving excellence through continuous quality assurance, innovation, and professional development; and

5. Using resources judiciously and effectively.

Job Summary

The Human Resources Administrator role, provides administrative support for the day-to-day operations of the human resources department. This role offers an opportunity to contribute to the success of our organization by providing administrative support to the Human Resources department. This role is an essential part of our HR team, ensuring smooth and efficient HR operations to support our employees as well as the organization.

Essential Job Functions

Employee must be able to perform essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Employee will perform job according to applied laws. The essential job functions listed are representative of the knowledge, skill, and/or ability required to perform this job and do not represent an exhaustive list of job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

1. Provides support for the HR department.

2. Coordinates the HR Ticketing System. Responds to leaders and employees' HR Tickets and inquiries regarding general HR policies, procedures, programs, benefits and answers frequently asked HR questions. Prioritizes and assigns tickets to appropriate HR staff as needed.

3. Serves as internal subject matter expert on HR systems including the HRIS and LMS systems to provide systems support and training.

4. Conducts New Employee Orientation/Onboarding (NEOO). Help to maintain logistics for the NEOO process.

5. Partners with and supports the Training Team: Responsible for administrative duties related to the delivery of all CCH training programs. Maintains training and development records and calendars.

· Coordination with instructors to obtain and distribute instructional materials

· Coordination with vendor for course materials

· Assist with set up and breakdown of training rooms

· General LMS Administration – Scheduling, Enrolling, Marking Complete, Creating Sessions, Running Reports and Scheduling Training Rooms

6. Processes Verifications of Employment requests.

7. Supports in the gathering of information for HR budget grant proposals and internal and external audits.

8. Gathers all electronic and paper documents necessary and packages all necessary documentation for legal department and employee requesting a copy of the employee personnel file.

9. Handle all inbound HR department telephone calls.

10. Meetings: schedules, attends, takes notes, distributes notes, makes copies, files and sends mailings to support HR related meetings.

11. Maintains internal filing systems, both electronic and paper. Manages, prioritizes and handles incoming documents, correspondence and requests for signature.

12. Completes personnel-related data entry in various systems.

13. Orders supplies, distributes interoffice mail, and prints anniversary cards

14. Maintain the EcoPass, Parking Pass and ID Badge Only processes.

15. Assists in the scheduling, ordering, set-up/breakdown and general coordination of HR team events including food, materials, supplies and venue reservations.

16. Processes HR related invoices with Accounts Receivable along with any related tasks.

17. Manages recognition and rewards programs.

18. Perform employee changes in the HR Information System.

19. Performs other duties as assigned.

Education and Work Experience

1. 5+ years of administrative experience.

2. High School Graduate with some college.

3. 2-Year or 4-Year college degree (preferred).

Knowledge, Skills, and Abilities

1. The ideal candidate will have strong organizational skills, explicit attention to detail, and the ability to handle sensitive information with confidentiality.

2. Good time management skills.

3. Sound critical thinking and decision-making skills.

4. Consistently superb customer service skills; excellent interpersonal/assertive communications skills demonstrating a high degree of emotional intelligence.

5. Excellent verbal and written communication skills; strong organizational and time management skills; flexibility, positive attitude

6. Must have a valid Colorado Driver’s License and meet CCH automobile insurance eligibility.

7. Skilled in operating office equipment and computer software (Microsoft: Outlook, Word, Excel, PowerPoint and SharePoint).

8. High level administrative skills, exceptional attention to detail; strong follow through, ability to multi-task, prioritize and meet deadlines; demonstrated initiative and resourcefulness

9. Able to ensure accuracy of data management and reporting.

10. Experience using HRIS and LMS systems (preferred).

11. Knowledge of homeless issues and demonstrated sensitivity to and a desire to work with underserved populations. (preferred)

Physical Requirements

Percentage of work time spent on activity → 0% - 24% 25% to 49% 50% to 74% 75% to 100%

SEEING: Must be able to read computer screens and printed documents.

HEARING: Must be able to hear well enough to

communicate with employees and others.

STANDING/WALKING

CLIMBING/STOOPING/KNEELING

LIFTING/PULLING/PUSHING

GRASPING/FEELING: Must be able to write, type and use telephones.

DRIVING: Must have valid driver’s license and clean driving record.

Working Conditions

Works primarily in a climate-controlled office environment with frequent interpersonal interactions OR outdoors OR whatever the working conditions are.

This job description is intended to describe the general nature of work performed. It is not intended to be a complete list of all responsibilities, duties and skills required for employees performing this job. Furthermore, this job description does not establish a contract of employment. The Coalition may change job descriptions at any time, with or without notice, as service needs require.

Colorado Coalition for the Homeless is committed to delivering services, making employment-related decisions, selecting volunteers and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender expression, pregnancy, health condition related to pregnancy, military status or any other applicable status protected by law.