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Systems Analyst

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.


The Systems Analyst is responsible for offering extensive support to the HRIS administrators in HR and Payroll, as well as to end users throughout the organization. This position will support in resolving problems, responding to queries, and generating & updating reports. Expertise in this role must include the ability to assist in the design, configuration, testing, and implementation of system changes. Additionally, the Systems Analyst will collaborate closely with the HR team to prioritize and address reported issues, ensuring timely communication and resolution.



Coalition Benefits 
  • Choice of HMO or PPO health insurance coverage options: full-time employees contribute only 1% of their earnings for their own HMO health coverage and no more than 4% of their earnings for coverage of eligible dependents. We’re proud to offer same-and opposite-sex domestic partner coverage. 
  • Choice of dental insurance or discount plan. 
  • Vision insurance.  
  • Flexible spending accounts for health care / dependent care / parking expenses. 
  • Free basic life and AD&D insurance coverage. 
  • Employee Assistance Program, a problem-solving resource available to you and your household members. 
  • Dollar-for-dollar retirement plan matching contributions up to 5% of earnings with 3-year vesting. 
  • Extensive paid time-off, including 9 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first year. 
The effective date for your benefits will be the first of the month following your date of hire.


Essential Job Functions 
  • Assists HRIS administrators and end users by resolving queries, troubleshooting problems, and creating or modifying reports.
  • Maintain knowledges & stays current with comprehensive system information to facilitate the design, configuration, testing, and implementation of system changes.
  • Collaborates: alongside the HR team to prioritize, troubleshoot, research, and escalate reported issues, ensuring that end users are kept informed of statuses and that outstanding issues are promptly resolved.
  • Leads working sessions with users to gather, understand, and analyze business requirements.
  • Identifies opportunities for process enhancements/improvements and recommends ways to enhance business processes and system configurations to streamline HR and Payroll operations, optimize efficiency, and maintain data integrity.
  • Develops and deploys scalable, flexible solutions that can evolve with future business needs in areas including HRIS Workforce Management, Benefits, Recruiting, Onboarding, Compensation, Performance Management, Document Management, Time and Attendance Management, Security, and Reporting.
  • Actively engages in the Dayforce Community, propose enhancements to the Dayforce solution, and build a peer network to share best practices. Monitor new Dayforce features and advocate for relevant adoption plans.
  • Leads preparation and supports activities for system upgrades including review of new functionalities with end users to assess acceptance and designs strategies for testing and deployment of new features.
  • Generates and delivers  data reports, dashboards, and ad-hoc requests based on business needs. Addresses Dayforce HCM data requests from internal customers such as HR and Payroll partners, hiring managers, and grant accountants.
  • Ensures accurate security role permissions and creates new roles as necessary.
  • Maintains and manages setup data, including organizational structures, locations, job titles, and work assignments.
  • Works collaboratively with the Application Specialist to address HMIS (Homeless Management Information System) reporting needs and provides support as necessary for coverage.
  • Document Changes: Maintains proper change management documentation to comply with internal and external audit controls and compliance standards.
  • Perform Audits: Conducts regular audits to ensure regulatory compliance, data security, and system integrity.


Qualifications Summary 
  • Bachelor’s degree in Computer Science or a related field is preferred.
  • Minimum of 3-5 years' experience with Ceridian/Dayforce or similar HR and Payroll systems. Skilled in support, troubleshooting, configuration, and reporting. 
  • Experience collaborating with HR teams and end users for problem resolution and system enhancements. 
  • Experienced in gathering and analyzing business requirements. 
  • Familiar with scalable HR and Payroll solutions. 
  • Actively involved in user communities and updates on new features and best practices.
  • Knowledgeable in system upgrades, testing strategies, and implementation with ability to lead/assist in various projects in relation to this knowledge
  • Proficient in creating standard and custom reports. 
  • Prior experience in managing security roles and organizational data. 
  • Experience with change management documentation and audit compliance. 
  • Previous background in conducting regular audits for regulatory compliance, data security, and system integrity.


$60,000 - $75,000 a year
WHERE A CANDIDATE IS PLACED IN THE COMPENSATION RANGE DEPENDS ON TOTAL RELEVENT YEARS OF EXPERIENCE

Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


The Colorado Coalition for the Homeless is committed to delivering services, making employment-related decisions, selecting volunteers, and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender identity, gender expression, pregnancy, medical condition related to pregnancy, military status, or any other applicable status protected by law.

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CEO of Colorado Coalition for the Homeless
Colorado Coalition for the Homeless CEO photo
John Parvensky
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Average salary estimate

$67500 / YEARLY (est.)
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$60000K
$75000K

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What You Should Know About Systems Analyst, Colorado Coalition for the Homeless

Join the Colorado Coalition for the Homeless as a Systems Analyst in the vibrant city of Denver, CO! In this pivotal role, you will be the backbone of our HRIS support, working closely with HR and Payroll administrators to troubleshoot issues and streamline processes for our passionate team. Your day-to-day will involve resolving queries, creating reports, and ensuring users have the best possible experience with our systems. Collaboration is key, and you'll work alongside our HR team to prioritize and address issues, ensuring everyone stays informed and that solutions are implemented promptly. You'll also have the opportunity to lead working sessions that dive deep into gathering and analyzing business requirements, making a real impact on our operations. With a strong focus on continuous improvement, you'll identify opportunities for enhancing our HR and Payroll systems, helping us serve our community better. We want someone who is proactive and creative—so if you have a knack for developing scalable solutions and engaging with user communities, we’d love to hear from you! Plus, with our attractive benefits package, which includes health insurance, retirement plan matching, and generous paid time off, you can enjoy a work-life balance while making a difference in our community.

Frequently Asked Questions (FAQs) for Systems Analyst Role at Colorado Coalition for the Homeless
What are the primary responsibilities of a Systems Analyst at the Colorado Coalition for the Homeless?

As a Systems Analyst at the Colorado Coalition for the Homeless, your main responsibilities will include supporting HRIS administrators and end users by resolving queries, troubleshooting issues, and creating customized reports. You'll also collaborate closely with the HR team ensuring timely communication about system enhancements, while engaging actively in gathering business requirements for improved functionality.

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What qualifications are needed to become a Systems Analyst at the Colorado Coalition for the Homeless?

To qualify for the Systems Analyst position at the Colorado Coalition for the Homeless, candidates typically need a Bachelor’s degree in Computer Science or a related field. Additionally, 3-5 years of experience with Ceridian/Dayforce or similar HR and Payroll systems is required, along with a strong background in support, troubleshooting, and reporting.

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What benefits does the Colorado Coalition for the Homeless offer for the Systems Analyst position?

The Colorado Coalition for the Homeless offers a robust benefits package for the Systems Analyst role, including health insurance options with low employee contributions, flexible spending accounts, an Employee Assistance Program, and a retirement plan with matching contributions. Employees enjoy extensive paid time off to support work-life balance.

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How will the Systems Analyst support HR and Payroll operations at the Colorado Coalition for the Homeless?

The Systems Analyst will support HR and Payroll operations by identifying opportunities for process enhancements, designing and deploying flexible solutions, and ensuring accurate security role permissions. Regular audits and change management documentation will also be part of this role to maintain compliance and data integrity.

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What skills are crucial for a Systems Analyst at the Colorado Coalition for the Homeless?

Crucial skills for a Systems Analyst at the Colorado Coalition for the Homeless include proficiency in system configuration and reporting, strong analytical skills for gathering business requirements, familiarity with scalable HR solutions, and experience in conducting regular audits for compliance. Excellent communication and problem-solving abilities are also essential.

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Common Interview Questions for Systems Analyst
Can you explain your experience with Ceridian/Dayforce or similar HR systems?

In answering this question, detail your hands-on experience with Ceridian/Dayforce, mentioning specific tasks you've performed and challenges you've overcome. Be ready to discuss your familiarity with HRIS functionalities and how you've contributed to enhancing those systems within your previous roles.

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How do you prioritize tasks when managing multiple system issues?

Start by explaining your method for assessing the urgency and impact of each issue. Discuss tools or processes you use for organization, as well as how you communicate with stakeholders to keep them informed while resolving issues efficiently.

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What methods do you use to gather and analyze business requirements?

Provide concrete examples of techniques you've employed, such as interviews, surveys, or workshops with stakeholders. Emphasize your analytical skills and ability to translate business needs into system requirements that align with organizational goals.

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Describe a time when you implemented a process improvement in HR or Payroll systems.

Share a specific project where you identified an inefficiency and led efforts to improve it. Discuss the steps you took to develop and implement a solution, as well as the measurable outcomes that resulted from your intervention.

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How do you stay current with new features and updates in HRIS systems?

Mention your active involvement in user communities and forums, subscription to relevant updates, or participation in webinars or training sessions. Highlight how this continuous learning benefits your role as a Systems Analyst.

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What is your approach to troubleshooting technical issues?

Detail your systematic approach to troubleshooting, including identifying the problem, gathering relevant data, and testing solutions. Illustrate with an example of a technical issue you resolved in your previous work.

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How do you evaluate the success of a system upgrade or implementation project?

Discuss the metrics you consider, such as user satisfaction, system performance, and compliance with project timelines. Include an example of a successful project you managed and the criteria you used to evaluate its success.

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Can you explain your experience with managing security roles within HRIS?

Explain the processes you've followed in defining and managing security roles, emphasizing your understanding of data privacy and compliance. Share an example where you had to adapt security protocols based on changes or audits.

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How do you handle stakeholder communication during system changes?

Discuss the importance of maintaining open lines of communication with stakeholders. Explain how you provide updates, gather feedback, and ensure that users are prepared for any changes impacting their workflow.

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What strategies do you use to ensure data integrity within HRIS?

Share your strategies for maintaining data integrity, including regular audits, validation checks, and user training. Describe how you’ll ensure that the data remains accurate and complies with regulatory requirements.

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The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado.

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Full-time, on-site
DATE POSTED
December 22, 2024

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