Computer System Administrator

CeLeen, an operating group of Command Holdings, is seeking a Computer System Administrator supporting the Global Air Transportation Execution System (GATES) at Scott Air Force Base, IL.

Responsibilities may include, but are not limited to;

• Monitor and respond to hardware and software issues; escalate to vendor support when required.
• Provide first-level support to clients by answering questions and resolving technical issues in person, over the phone, or electronically.
• Document and update trouble tickets accurately in the ticketing system.
• Assist in developing solutions for application issues, system administration tasks, and basic network concerns.
• Monitor network performance to ensure availability and reliability for all system users.
• Assist in monitoring and testing website performance to ensure proper functionality and minimize interruptions.
• Coordinate and support software and hardware installations.

Expected salary range: $70,000-$80,000.

This position is contingent on vacancy.

Work Environment:

• Moderate noise (i.e. business office with computers, phone and printers) and /or occasional Loud noise (airfield, large equipment).
• Ability to sit at a computer terminal for an extended period of time.

Physical Demands:

• While performing the responsibilities of the job, the employee is required to sit, stand, talk, and hear.
• Employee is often required to sit and use their hands and fingers to operate a computer.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel:

• 0-10% / Minimal travel expected.

CeLeen, an operating firm of Command Holdings, a Pequot company, is a tribally-owned firm providing management consulting services to U.S. government agencies.

Pursuant to PL 93-638, as amended, preference will be given to qualified Native Americans and spouses in all phases of employment.

At CeLeen, our employees are the embodiment of our success as a firm. Our team is comprised of a tenacious group of diverse professionals located across the globe. It includes military veterans and spouses of active duty troops, former federal employees, policy experts, academics, attorneys, and technical and business experts, all of whom share a strong work ethic and the skills to succeed in both collaborative and independent environments. CeLeen is invested in the long-term success of both our clients and colleagues for the right reasons. Our dedication to putting good government into practice is underpinned by a merit-based culture that measures success by productivity and credibility.

CeLeen will provide reasonable accommodations to applicants who are unable to utilize our online application system due to a disability. Please send your request to HR at hr@wwcglobal.com.

CeLeen is an Equal Opportunity Employer – we do not discriminate based on age, race, national or ethnic origin, gender, veterans status, disability, sexual orientation, gender identity or any other legally protected class. Applicants have rights under Federal Employment Laws: Equal Employment Opportunity and Employee Polygraph Protection Act.

CeLeen's Affirmative Action Program is available to any employee or applicant for employment for inspection upon request, to the extent required by federal regulations. The Affirmative Action Program can be accessed during normal business hours by making an appointment with HR at hr@wwcglobal.com.

Basic Qualifications

• Must have the ability to obtain and maintain a Secret Clearance. (Eligible to pass Federal security clearance process. Please visit the link for FAQs: https://www.dcsa.mil/Personnel-Security/Background-Investigations-for-Applicants/Investigations-Clearance-Process/
• CompTIA Security + Certification
• Experience installing, configuring and supporting local area network (LAN), wide area network (WAN) and internet systems.
• Experience monitoring network to ensure network availability.
• Experience providing support for network availability.
• Outstanding communication skills, influencing abilities, and client focus.
• Professional proficiency in English is required.
• Ability to work both independently and as part of a team
• Demonstrated proficiency in using all Microsoft Office applications.
• This position supports a U.S. Government contract; per the Return to In-Person Work executive order, this position may change to 100% on client site and the candidate will be required to align work accordingly.
• Applicants must be currently authorized to work in the United States on a full-time basis. CeLeen will not sponsor applicants for work visas for this position.

Preferred Qualifications

• Associates and/or Bachelor's Degree in a related field.

• Current, active Secret security clearance.
• Experience providing help desk support for software.
• Working knowledge of Global Air Transportation Execution System (GATES) desired.

CeLeen offers a competitive benefits plan including:

• Health, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life and Disability Insurance
• 401(k)
• Paid Time Off
• Paid Holidays
• Employee Assistance Program
• Pet Insurance

Eligibility requirements apply.