Job details

Technical Support Analyst

Commercetools is a rapidly growing cloud-based company looking for a Technical Support Analyst who is passionate about problem-solving and eager to support team members across the globe.

Skills

Proficiency in Google Suite administration.
Knowledge of local network infrastructure.
Excellent troubleshooting skills.
Strong customer service orientation.

Responsibilities

Provide exceptional first-line technical support to a global workforce.
Resolve issues related to Macs, Google Suite, and corporate applications.
Maintain the health and stability of the company network.
Manage hardware logistics, including shipments and inventory.
Contribute to new IT processes and procedures.
Collaborate with the global technical team on projects.

Benefits

Remote Work: Up to 60 days/year from a different country.
Open Learning & Development Budget.
Regular internal training sessions.
Flexible work hours.

To read the complete job description, please click on the ‘Apply’ button

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CEO of commercetools

Dirk Hörig

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By commercetools

We aim at disrupting the eCommerce software industry with our very own headless, API-first and cloud-native platform - created and maintained by brilliant commercetoolers.

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BENEFITS & PERKS

Dental Insurance

Disability Insurance

Vision Insurance

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Performance Bonus

Family Medical Leave

Paid Holidays