Job details

Technical Support Analyst (m/f/x)

Our rapidly growing cloud-based company is looking for a motivated Technical Support Analyst to join our diverse team in Munich. We drive positive change through inclusion and teamwork, providing exceptional support to unlock customers' full potential.

Skills

Technical support experience
Proficiency in Google Suite
Knowledge of network infrastructure
Excellent problem-solving skills
Strong customer service orientation

Responsibilities

Provide exceptional first-line technical support to a global workforce
Maintain the health and stability of the company network
Manage hardware logistics and inventory
Contribute to new IT processes and procedures
Collaborate on company-wide projects

Education

Relevant IT certifications or degrees

Benefits

Competitive compensation package
Generous stock option package
Workation opportunities
Learning and development budget
Flexible working hours

To read the complete job description, please click on the ‘Apply’ button

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4.5

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4.3

CEO of commercetools

Dirk Hörig

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By commercetools

We aim at disrupting the eCommerce software industry with our very own headless, API-first and cloud-native platform - created and maintained by brilliant commercetoolers.

14 jobs

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BENEFITS & PERKS

Dental Insurance

Disability Insurance

Vision Insurance

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Performance Bonus

Family Medical Leave

Paid Holidays