About Datadog:
Datadog is the world-class monitoring and security platform for cloud applications. We’re dedicated to creating, developing, and supporting our product and customers, allowing for seamless collaboration and problem-solving among Dev, Ops and Security teams globally. Built by engineers, for engineers, our SaaS product is used by organizations of all sizes across a wide range of industries to enable digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stack. Given the resilience of cloud technologies and importance placed today in digital operations and agility, Datadog continues to innovate and is well positioned for the long term.
The Team:
We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset.
The Opportunity:
Sales Engineers help qualify and close opportunities with customers and partners. You will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). SEs also have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various teams to resolve customer concerns, escalate bug issues, and serve as an ambassador for our brand. If you want to join a friendly, passionate team with limitless potential, we’d love to meet you!
You Will:
Partner with the sales team to articulate the overall Datadog value proposition, vision and strategy to customers
Continually learn new technology to build competitive knowledge, technical skill, and credibility
Deliver product and technical presentations with potential clients
Have a direct line of communication with the product team to collaborate on feature requests
Help clients onboard the product and assist when they run into roadblocks.
Think creatively about a wide variety of technical challenges during the presales life cycle
You Are:
Knowledgeable and experienced with DevOps monitoring or architecture tools.
Comfortable and confident in delivering technical presentations/demos to either external customers or internal teams
Able to think creatively about a wide variety of challenges. You're going to find new things every day.
Experienced in systems administrations: Windows or Linux
Able to sit up to 4 hours, traveling to and from client sites
Able to travel via auto, train or air up to 50% of the time
Bonus Points:
Experience in container technologies such as Docker or Kubernetes
Previous experience in a presales environment delivering technical and value based presentations and demos
Previous experience in one of the following: Java, Python, Ruby, Go, Node.JS, PHP, or .NET
Customer support or customer facing experience in any industry
Why You Should Apply:
Generous and competitive global and US benefits
New hire stock equity (RSUs) and employee stock purchase plan
Continuous career development and pathing opportunities
Product training to develop an in-depth understanding of our product and space
Best in breed onboarding
Internal mentor and buddy program cross-departmentally
Friendly and inclusive workplace culture
In accordance with the Colorado Equal Pay Transparency Rule (“EPT”)
If you are a Colorado resident this applies to you:
At Datadog, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including your work history and professional experience. These considerations potentially can cause your compensation to vary.
The Mid-Market Sales Engineer has an annual starting salary of $90,000, plus bonus and a competitive equity package. The actual pay may be higher depending on your skills, qualifications, and experience. In addition, Datadog offers a wide range of employee benefits. To learn more about Benefits click here.
Equal Opportunity at Datadog:
Datadog is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Your Privacy:
Datadog (NYSE: DDOG) is a prominent global SaaS provider that uniquely balances growth and profitability. It offers cloud-scale monitoring and security by combining metrics, traces, and logs within one platform.
130 jobsSubscribe to Rise newsletter