Administrative Specialist Senior

DescriptionThe Kentucky Transportation Cabinet is committed to meeting or exceeding the needs and expectations of our customers. Our focus is on people: our customers, our employees, and our partners. We will continually improve both the delivery of our products and services and the processes that support that delivery to provide a safe, efficient, environmentally sound, and fiscally responsible transportation system that delivers economic opportunity and enhances the quality of life in Kentucky.By joining our Division of Driver Licensing as an Administrative Specialist Senior in Kenton County, you will have the opportunity to provide professional support to the division head, office or unit in the development, implementation and maintenance of various programs, projects or activities.Holders of the Administrative Specialist Senior position will complete tasks such as:• Perform research investigations & issuance of driver licenses, permits and ID cards for driving history records.• Processes fees and complete daily reconciliation reports.• Review and process non-US citizens applications.• Perform customer services for all agencies, State and Federal.Holders of this job will obtain the following skills• Will be able to determine fraud on driving records.• Will acquire professional technology, phone & face to face customer and employee service skills.• Will acquire knowledge of legal document verification & regulations.• Will become acquainted with banking and daily reconciliation processes.Desired candidates possess the following requisite skills or experience applicable to the position:• Customer service professional with phone & walk in services.• Basic accounting skills, collecting and processing money.• Leadership abilities, working as an individual and as a team.• Experience with data management in processing systems.The position is sitting at a desk and could have minimal lifting and travel with overnight stays.If you are looking for a rewarding career with a culture of employee involvement, where teamwork is the norm and measurement of performance is essential, the Kentucky Transportation Cabinet is for you!Applicants must be currently authorized to work in the United States for any employer.The Kentucky Transportation Cabinet (KYTC) participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in U.S. KYTC will only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, or if you believe that KYTC has violated its E-Verify responsibilities, please contact Department of Homeland Security (DHS) at 888-897-7781 or https://www.e-verify.gov/.We look forward to reviewing your application.Minimum RequirementsEDUCATION: Graduate of a college or university with a bachelor's degree.EXPERIENCE, TRAINING, OR SKILLS: Three years of professional, administrative, or business experience.Substitute EDUCATION for EXPERIENCE: Additional education will substitute for the required experience on a year-for-year basis.Substitute EXPERIENCE for EDUCATION: Additional administrative, business, research, and/or clerical experience will substitute for the required education on a year-for-year basis.SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONEWorking ConditionsIncumbents working in this job title primarily perform duties in an office setting.