Community Center Specialist

About This Role

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

What You’ll Do

• Provide event planning and support for the Shine Bright Community Center.

• First point of contact, assist with community-based organizations in the planning and execution for all aspects of events including scheduling, securing contracts, resolving partner issues and partner communications throughout the event planning process.

• Flexible working schedule, including evenings and weekends.

• Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

How You’ll Do It

• Serve as a lead logistics coordinator at Shine Bright Community Center and manage email and phone reservation inquiries and support CBOs with confirmation process by securing User Agreements, COI, catering license, vendor contacts, etc.

• Serve as event day-of point of contact for in-person events weekdays, weeknights, and some weekends. Provides support as requested; includes, but is not limited to managing vendor deliveries printing materials, security check-in, etc. Assist with special projects such as employee engagement for volunteer activities as requested.

• Actively manages and escalates risk of community partner issues within the community center organizational hierarchy.

• Acquire a working knowledge of the online event registration system for the purposes of pulling reports and managing data entry and manage Master Event Timeline events in collaboration with business units such as Community Affairs, Facilities and Business Technology. Creates and maintains associated documents, spreadsheets, databases, meetings, special events, etc.

• Acquire working knowledge and utilize internal communications channels to inspire employee participation and recognize Community Center events.

Qualifications You’ll Need

The Basics

• H.S. Diploma or GED

• 3+ years professional work experience in non-profit special events, hotel events, conference centers or similar workplace environment

• 1+ years previous experience in an administrative/ office support role and intermediate proficiency with Microsoft Office Suite and digital platforms.

Bonus Points If You Have

• Associates degree

Compensation:

The base pay for this position generally ranges between $22.84 to $33.03. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

Benefits:

We also offer a range of benefits and programs based on eligibility. These benefits include:

• Paid Parental Leave

• Paid Time Off

• 401(k) Plan

• Medical, Dental, Vision, & Health Savings Account

• STD, Life, LTD and AD&D

• Recognition Program

• Education Assistance

• Commuter Benefits

• Family Support Programs

• Employee Stock Purchase Plan

Learn more at MyDiscoverBenefits.com.

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights)