Community Manager

About the Role

We are looking for a passionate and proven expert to develop and execute a world-class community success strategy for our recently launched Creator Program. In this role, you'll be playing a key role in supporting the growth and success of all content creators on NewsBreak. This position requires a community-first mindset, outstanding communication skills, and a strong understanding of creator ecosystems that will support and engage content creators of all levels.

Responsibilities

• Own community strategy and the day-to-day operations of our creator community;
• Develop and execute community strategies to ensure long-term engagement of content creators, and grow our community size;
• Form and deepen relationships with content creators; help identify advocates and find innovative ways to highlight them across internal and external channels;
• Track and analyze creator growth metrics to ensure creator engagement, retention, and satisfaction;
• Act as the two-way communication conduit between content creators and internal team, summarize and contextualize feedback from content creators, ensuring feedback is prioritized and ultimately leads to a better product for content creators;
• Coordinate with cross-functional teams to provide best practices to help content creators' audience growth, earnings, and creator retention.

Requirements

• 5+ years of experience in a Community Management role;
• 2+ years of experience working with content creators;
• Strong project management skills;
• Ability to thrive in a fast-paced work environment, readily adapting to continually changing priorities;
• Strong analytical and quantitative skills (Excel proficiency); Strong writing, presentation, and negotiation skills;
• High-energy, self-driven, curious personality with proven ability to work collaboratively in a team environment.

Benefits

We offer competitive benefits package:

• Health, dental, and vision care for you and your family
• Top-tier 401(K) plan with company matching
• Paid time off and paid holidays
• Paid parental leave
• FSA and commuter benefits programs
• Team activity budget