Enterprise Sales Engineer, Scribe

Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure + Athelas, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care. 

Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more.

Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare!

About the Role

We are seeking a dynamic and technically adept Enterprise Sales Engineer to join our team. The ideal candidate will bridge the gap between our sales, product, and engineering departments, ensuring seamless technical demonstrations and a deep understanding of our processes compared to our competitors. This role requires a strong technical background, excellent communication skills, and a customer-centric approach.

What You'll Do

• Technical Presentations: Prepare and deliver compelling technical presentations to explain how our products and services function, highlighting their unique value propositions and benefits.

• Customized Workflows: Work with our technology to create customized workflows and templates, and being the subject matter expert on how to navigate a customers workflow needs.

• System Requirements Alignment: Collaborate with customers and our engineering team to ensure our equipment meets all system requirements, addressing any technical challenges that arise.

• Sales Support: Communicate effectively with the sales team to understand customer demands and provide necessary technical support during the sales process.

• Customer Relationships: Build and maintain strong rapport with customers, fostering trust and acceptance of our products and services.

• Product Modifications: Plan and coordinate modifications to existing products to meet evolving consumer demands and ensure customer satisfaction.

• Problem Solving: Assist clients in resolving any issues related to product usage, providing expert guidance and support.

• Product Recommendations: Recommend new and improved products to customers, explaining how our solutions can be more cost-effective and beneficial for their needs.

What You Have

• Bachelor’s degree in Engineering, Computer Science, or a related field.

• 5+ years in a technical sales role, preferably within the healthcare industry.

• Strong technical acumen with the ability to understand and articulate complex product details.

• Excellent communication and interpersonal skills.

• Ability to work collaboratively with cross-functional teams, including sales, product, and engineering.

• Customer-oriented mindset with a knack for building lasting relationships.

• Strong problem-solving skills and the ability to think creatively to meet customer needs.

Why you’ll love working at Commure + Athelas:

• Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector. 

• Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. 

• Incredible Growth: Prior to our merger in late 2023, Commure + Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. 

• Competitive Benefits: Unlimited PTO, medical, dental, vision, excellent maternity and paternity paid time off. Note that benefits are subject to change and may vary based on jurisdiction of employment.

Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.