Analytics Lead, Revenue Strategy & Operations

The Analytics Lead on our Revenue Strategy & Operations team will play a critical role in driving strategic planning, analytics and reporting for our customer renewals and pricing functions. This role requires strong analytical capabilities to drive actionable insights, a deep understanding of revenue optimization strategies, along with ability to learn the ins & outs of renewal contracts as they relate to our pricing and financial goals.

Please note: this role is 100% in-office based in Chicago, IL.

Responsibilities:

• Analytics and Insights:
• Utilize advanced analytics techniques to analyze agent performance, renewal trends, and market dynamics.
• Identify key drivers of renewal success and develop predictive models to forecast renewal rates and revenue projections.
• Provide actionable insights to stakeholders to inform decision-making and drive revenue optimization strategies.
• Reporting and Performance Tracking:
• Design and implement comprehensive reporting frameworks to track renewal performance metrics.
• Generate regular reports and dashboards to provide visibility into renewal trends, agent performance, and revenue outcomes to a variety of stakeholders, including C-Suite, regional sales leaders and end sales users.
• Develop business requirements for the Data & Business Intelligence team to iterate upon reporting and dashboards, and partner with that team in investigating issues and troubleshooting data code.
• Work closely with stakeholders to interpret data, identify trends, and make data-driven recommendations for improvement.
• Strategic Planning:
• Develop and execute strategic plans to optimize the renewal process for ICAs, ensuring alignment with company revenue goals and objectives.
• Collaborate with cross-functional teams to identify opportunities for revenue growth and retention through renewals.
• Stakeholder Engagement:
• Collaborate closely with sales leaders, growth, and operations teams to ensure alignment on revenue strategy and execution.
• Communicate findings, insights, and recommendations to key stakeholders in a clear and concise manner.
• Act as a trusted advisor to senior leadership, providing strategic guidance and thought leadership on pricing and revenue strategy initiatives.

Qualifications:

• Bachelor's degree in Business, Economics, Finance, Statistics, or related field; advanced degree preferred.
• Minimum of 4 years of experience in analytics, revenue strategy, or operations.
• Ability and appetite to learn quickly in a fast-paced environment.
• Advanced analytical skills: highly proficient in Excel and/or Google Sheets, ability to gather and clean data, quickly and correctly execute analyses, and draw out relevant insights. Experience with PowerBI is a plus.
• A demonstrated ability to work through ambiguous problems using structured and unstructured data.
• Proven track record of driving revenue growth and optimizing business operations through data-driven insights and strategic planning.
• Excellent communication and presentation skills, with the ability to effectively convey complex ideas to diverse audiences.
• Demonstrated ability to influence stakeholders, and drive consensus in a dynamic environment.
• Detail-oriented with a passion for problem-solving and continuous improvement.

Compensation: 

The salary pay range for this position is $80,200 to $120,200; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.