Intuit

“DEI is foundational to how we power prosperity—and key to making the world a better place for our employees, our customers, and our communities.” - Humera Shahid, Chief Diversity, Equity, and Inclusion Officer @ Intuit

OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION

Our commitment to diversity, equity, inclusion and belonging in the workplace, is foundational to our company and explicit in our values. Our inclusive environment has always been a strategic effort to bring our employees from all backgrounds into the conversation to help to guide us in our journey. And now, more than 40 years since our founding, we’re still Stronger Together. This core value propels us forward to celebrate diversity and embrace it as essential to how we operate. By welcoming diverse voices to the table, we harness the power of collective brilliance. This is the key to creating equitable access to financial tools and unlocking innovative solutions to address our broad customer base's most pressing challenges to power their prosperity.

Read highlights from our 2023 Corporate Responsibility and Diversity, Equity, and Inclusion Report.

REPRESENTATION ACROSS ALL LEVELS OF INTUIT

Representation is a key step in creating an inclusive and equitable environment where all employees can do the best work of their lives. Without representation, we cannot deliver for customers and achieve our mission. We have invested in programs and initiatives to aid in DEI within our company. We declared True North Goals related to employee representation focused on increasing the percentage of women in technology roles as well as the percentage of our total U.S.-based workforce composed of underrepresented racial groups. These goals are part of our long-term desire to have a workforce that reflects the diversity of our customers. 

2023 GENDER & ETHNICITY DATA

We’re pleased to share that in FY23, we continued to make progress and ended the fiscal year at 34.1% for women in technology roles globally, up 1.1 percentage points YoY. For women in leadership positions (director level and above) we ended FY23 at 39.7%. While knowing there’s still more progress to be made, we take pride in the fact that employees from underrepresented groups—those who identify as Black/African American, Hispanic/Latino and Native American, Native Alaskan and Native Hawaiian—now represent 16.3% of our US workforce, up 1.3 percentage points YoY.

PAY EQUITY

We are dedicated to compensating employees who have similar job functions and performance with comparable pay, regardless of their gender, race, ethnicity, or other status. We work with an outside company to look for and address statistically significant differences in employee pay globally. As of August 1, 2023, none of our identified roles had statistically significant differences in pay between employees of different gender or between race/ethnicity in the US. 

EQUITY FOR UNDERREPRESENTED TALENT

Intuit’s Racial Equity Advancement Leadership (REAL) Team was created in 2020 to understand the nuance of the Black employee experience, provide meaningful counsel to the company’s strategy, and inspire change. We recently expanded the team to include Hispanic/Latino and Indigenous employees. In partnership with the REAL Team, our Talent Acquisition Team, people managers and input from our 14 Employee Resource Groups, we've reexamined our hiring, retention, promotion and pay policies and practices to continue to attract talent from underrepresented communities and provide more positive employee experiences, community and belonging once they’re part of the Intuit family. 

EMPOWERING WOMEN IN TECH

One of our proudest contributions to corporate diversity and inclusion is our continued progress in increasing women's representation in technology. This is largely due to the supportive structure we’ve cultivated through our Tech Women @ Intuit program. It’s a strategic initiative that offers women in technology roles the programs and initiatives that support their success throughout their career lifecycle, from just starting out to excelling in their craft.

INCLUSIVE DESIGN & ACCESSIBILITY

Intuit strives for the best in website accessibility to ensure our products and experiences are open to everyone–regardless of education level, physical, sensory, or cognitive ability, gender, or other attributes. When we create accessible products, we make things better for everyone–with increased access, reduced friction, and smoother experiences for the greatest number of people.

COMMUNITY & BELONGING WITH EMPLOYEE RESOURCE GROUPS (ERGs)

We currently have 14 employee-led ERGs across six countries, with 23% of our full-time employees belonging to at least one ERG. These groups, and their diverse members, add richness to our workplace culture. They offer community and the opportunity to learn from role models, experts, and peers. Our ERGs are open to all and they invite our employees to bring their whole selves to work. They also actively volunteer in their communities.

Our 14 employee resource groups include: Intuit Abilities Network | Intuit African Ancestry Network | Intuit Asia Pacific Network | Intuit Christian Network | Intuit Indian Network | Intuit Latinos Network | Intuit Military Network | Intuit Muslim Awareness Network | Intuit Next Generation Network | Intuit Pride Network | Intuit Women’s Network | Intuit Indigenous People’s Network | Intuit Arab Network (Israel) | Intuit Silver Network

“I am proud to be part of the Pride ERG. DEI is truly ingrained in what we do and how we show up as members of the Pride community. More than that though, we have a real impact on the lives of employees and the company.”  - Jessica Darke, Staff Cybersecurity Analyst and Global Pride ERG Co-leader

Learn more about our DEI initiatives on our website.

Working at Intuit, you’ll be an important part of our mission to power prosperity around the world. We deliver on our mission by working to solve the most important financial problems for the customers and communities we serve. That means helping put more money in their pockets, eliminating work and drudgery so they can focus on their lives and what matters to them, and ensuring that they have complete confidence in every financial decision they make.

Our products and services are built on Intuit's AI-driven expert platform, combining the power of cutting-edge technology with live financial experts. We’re using innovative technologies like AI, Machine Learning, and Natural Language Processing to develop groundbreaking products that deliver simple, delightful solutions across the full range of our customers’ financial lives.

• TurboTax takes the complexity out of the tax code, helping people get the maximum refund they deserve.
• Credit Karma helps people find the right financial products, putting more money in their pockets and providing financial expertise and insights.
• Mint helps users to get a holistic view of their financial picture and make smart money decisions.
• QuickBooks helps small businesses grow and run their business all in one place, including managing their books, getting paid fast, managing capital, and paying employees with confidence.
• Mailchimp provides an all-in-one marketing platform that empowers small business customers to start and grow their businesses by helping them get their business online, market their business, and manage customer relationships.

Our mission-driven culture, dynamic team, and entrepreneurial spirit drives innovation that makes a real difference for millions of customers around the world.

When you join us at Intuit, you’re not only joining a talented team, but also an award-winning culture. Our people and values have landed us on multiple Best Place to Work lists and cemented our place as one of Fortune’s Most Admired Companies. We’re always looking to expand the programs, perks, and initiatives that help us cultivate an exceptional culture within our community.

Diversity, Equity, and Inclusion: Since our founding, diversity has been a core principle—and our efforts have only accelerated and expanded over the years. We understand the importance of diverse voices, especially in tech, and take active steps to foster inclusion and belonging across all levels of Intuit. Twice a year, pay equity analysis is conducted and necessary adjustments made so there are no statistically significant differences based on gender, race, or ethnicity. Employee Resources Groups are also available for those who identify as a specific demographic to come together, share community, and find opportunities for mentorship and collaboration.

Hybrid Workplace: After adjusting to a completely virtual work environment in 2020, we learned a lot about the way our team works best. Instead of returning to a pre-pandemic work style, we’ve taken time to reimagine our strategy and survey employees to determine the best path forward. Based on those findings, we’ve adopted a hybrid model, designed to foster connectedness, innovation, productivity, and wellness across the company. Today, teams are empowered to decide when and how to work at home, and when and how to collaborate in person.

Benefits: Our full suite of benefits offers unmatched support for you and your family—starting from your very first day. Along with best-in-class medical, dental, and vision plans, you will also be eligible for Health Savings Accounts, Life & Accident Insurance plans, a generous 401(k) Savings Plan, our Employee Stock Purchase Plan, and our Well-Being for Life program. Plus, most offices include fitness centers with free classes, break rooms with healthy food options, and ample resources for your ongoing professional development. *Benefits vary by location.

At our core, Intuit believes that everybody deserves the opportunity to prosper. We live this through programs that offer tax assistance for lower income taxpayers, but also through initiatives that go beyond finances. These efforts reflect a long-term investment in our team, our environment, and our community as a whole.

Climate Action: Climate change severely impacts opportunities for our employees, customers, and communities to prosper. Intuit’s 50x by 2030 strategy focuses on sustainability initiatives and solutions outside of the company’s operations. Our strategy offers employees, customers, communities, and partners solutions to help them reverse the impact of climate change.

Community: Economic inequality is on the rise across communities, driven by shifts in technology, the environment, and socioeconomic factors. Intuit’s Prosperity Hub Program works to address these challenges by creating job opportunities in underserved communities, sparking economic prosperity.

Education: Many of today’s graduates don’t have the career skills required to be job ready. By bringing real-world tools into classrooms, Intuit's job readiness programs are helping students build skills that empower them to enter adulthood equipped with what they’ll need to manage their money and approach challenges creatively, regardless of their starting place.

The Intuit technologists who back our financial technology platform allow us to serve over 100 million people worldwide, complete 700 million AI-driven customer interactions each year, and catalog 58 billion machine learning predictions each day. Powered by data, we have cultivated a unique approach that leverages both smart people and smart technology, resulting in a portfolio of integrated products and services.

The foundation of our platform architecture is a 100% modern SaaS development environment that enables our developers to deliver code fast, with quality, security and compliance built in. This architecture also makes it possible for Intuit to accelerate AI at scale, providing bold new personalized experiences for our customers. Working on our engineering and data teams gives you access to our ever-growing data sets, so that you can bring transformative innovation to the field and directly influence our portfolio of fintech offerings.

Multiple pillars across the company’s platform teams power the Intuit tech stack, end-to-end:

• Developer experiences - supports DevOps, runtime, self-serve testing, design, development tools, and design systems. Open source infrastructure tools built on cloud-native technologies, such as Kubernetes, Argo, OpenTelemetry, Envoy and GraphQL, plus a custom-built infrastructure to support abstracted development.
• Security, data, AI infrastructure - these layers work together throughout the platform to: deliver secure customer experiences, services, and data that instill confidence and trust; organize, process, and interpret data for building smarter products faster; and power machine learning, knowledge engineering, and natural language processing capabilities to accelerate AI at scale. 
• Customer capabilities - these basic building blocks enable customers to access Intuit products, including TurboTax and QuickBooks Live services that connect people to financial experts (tax, bookkeeping, etc.) on its AI-driven Virtual Expert Platform.
• Applications - altogether these capabilities fuel innovation at speed and scale for Intuit applications.

Intuit’s culture of experimentation, global engineering events, and tech initiatives enables diverse teams of talented technologists to solve complex problems with global impact for millions of customers around the world.

As an expert for TurboTax Live or QuickBooks Live, you can choose your own career journey – across products, disciplines, and more – to meet the needs of your life.

A personalized employment path: We have full-time, seasonal, and year-round roles that will fit your schedule. Whichever position you choose, you’ll have the benefits you need to stay healthy and  supplement your own practice with additional income 

Work and learn alongside a large, experienced diverse team: At Intuit, everyone helps everyone. You can tackle a wide range of challenging problems in tax and accounting inside a community of like-minded, highly accomplished experts. If you have a customer issue that you can’t solve on your own, you can easily find a coworker online who’ll share the knowledge you need to get the right answer. Our culture combines the flexibility of a startup with the resources of a Fortune 500 company.

Unlock new learning opportunities: Whether you're a bookkeeper interested in tax or someone with tax experience, Intuit Academy training will help you gain additional skills, discover new tax and bookkeeping career paths, and increase your income. Designed for both early career and tenured professionals, you can take our online, self-paced courses on your own schedule. Pass the free exam and you’ll earn an Intuit Academy badge that will make your application stand out from the crowd.

Learn more about our Expert opportunities.