CONCERT USHER/TICKET TAKER (SEASONAL)

Job Summary:

The Role:

Coastal Credit Union Music Park is seeking ushers, greeters, or ticket takers to assist with making guest experiences great. As an usher, greeter, or ticket taker, you help to ensure safety, help to maintain the cleanliness of the venue, and engage with guests to assist with their needs before, during and after the show.

Job Functions:

• Greet guests, scan guest tickets upon entry to the venue, answer guest questions, assist guests with locating their seats and examine tickets for entry to various seat levels around the venue during the event.
• Assist with keeping the venue safe, clean and presentable to the guest.
• Resolve guest complaints or problems.
• Examine tickets or passes to verify authenticity.
• Provide assistance to guests with special needs, such as helping with seat accommodation.
• Show CARE by participating in venue recycling efforts before, during and after the show.
• Guide guests to exits or provide other instructions or assistance in case of emergency.
• May assist in verifying staff credentials in restricted areas.
• Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste, collecting recycling, and educating our fans about our efforts.
• Partner with fellow crew members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs
• Assist patrons by giving directions places inside or outside the venue.
• Ensure guests are safely enjoying the show.
• Additional tasks as requested by management.

Qualifications:

• High School Diploma or equivalent preferred
• At least 1+ year in a guest service role preferred
• Excellent verbal, written and interpersonal communication skills
• Acute sense of judgment, tact, and diplomacy
• Position requires constant walking, climbing stairs and occasional sitting, lifting, and carrying 25 lbs.+
• Ability to work in various weather conditions, including rain and heat

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

Equal Employment Opportunity
Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

Hiring Practices
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of

Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee’s salary history will not be used in compensation decisions

Job Type: Part-time

Pay: $12.50 per hour

Benefits:

• Flexible schedule

Ability to commute/relocate:

• Raleigh, NC 27610: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person