Concession Supervisor- Food & Beverage

Essential Job Functions:

• Responsible for overseeing, a staff of 12-23 part-time and full-time Concessions Cashiers and Attendants.
• Provide a high level of oversight and operational expertise resulting in the smooth, efficient and profitable execution of the units in the park.
• Manage and run designated venue concessions operations.
• Willing to cover any open position to assure location is fully operational and company standards pertaining to speed of service and guest satisfaction are met.
• Provide direction and oversight to Concessions Cashiers.
• Ensure that all Ovations and venue policies, procedures and practices are adhered to, including compliance with alcohol service and food handling / sanitation guidelines, general safety policies and procedures. Report any alcohol service or other compliance issues to GM immediately.
• Must show demonstrated ability to meet the company standard for excellent attendance.
• Any additional duties as assigned by your Supervisor/Manager.

Knowledge, Skills and Abilities:

• Ability to communicate with employees, co-workers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment.
• Ability to make sound business/operations decisions (i.e. regarding employee placement, staffing adjustments, and/or respond to technical, product or equipment challenges during an event) quickly and under pressure.
• Ability to speak, read, and write in English.
• Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping system.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess a thorough working knowledge of all existing concessions locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access.
• Possess valid Food Handlers certificate and Alcohol Service Permit if required by state or local government.
• Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to Ovations and venue concession operations.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.
• Ability to handle cash accurately and responsibly.
• Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality.
• Must be able to work Evenings and Weekends.

Job Type: Part-time

Pay: Up to $14.75 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Experience level:

• 1 year

Restaurant type:

• Bar
• Quick service & fast food restaurant

Shift:

• 10 hour shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekend availability

Experience:

• Leadership Experience: 1 year (Preferred)
• Restaurant Experience: 1 year (Preferred)

Work Location: In person