Conga is looking for a Senior Customer Success Manager to manage global, complex customers and drive customer advocacy to ensure successful revenue operations.
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Skills
Customer success expertise
Strong technical background
Analytical skills
Communication and interpersonal skills
Leadership and teamwork
Problem-solving and proactive mindset
Business acumen
Customer advocacy
Continuous learning and adaptability
Responsibilities
Manage a book of global, complex customers
Perform detailed adoption analysis
Engage customers in joint planning
Lead value realization activities
Drive customer advocacy
Education
Bachelor's degree or equivalent experience
Benefits
Competitive compensation and benefits packages
Flexible work options
Medical and dental insurance
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