Console gives IT teams trainable AI agents that can handle support requests directly in Slack, without needing a human-in-the-loop. Today, Console can automate 40-70% of the work that a tier 1 IT support agent would otherwise have to do, including things like: managing app access, password/MFA resets, laptop troubleshooting, IT policy Q&A, onboarding/offboarding, and more.
To do this, IT teams connect Console to all of their systems and configure AI agents in natural language to solve requests according to their organizational policies, in minutes.
Other reasons to join Console:
Product market fit: while still early, we're seeing incredible pull from our early customers - now is the perfect time to join: right at takeoff
Massive market with slow-moving incumbents: we consistently win deals when going head-to-head with our competitors in a $200B+ market
Well funded by Thrive Capital (investors in OpenAI, Stripe, GitHub, etc), SV Angel, Jack Altman, and other Tier 1 Startup founders
World-class team: our founders are second-time founders, and the entire team is made up of ex-founders and ex-startup engineers
Compensation: we pay in the top 15% of early stage startups
We’re looking for a Full-stack engineer to join our team and help build a category-defining product, applying state-of-the-art AI techniques to automate complex IT workflows in the enterprise, and save businesses thousands of hours in wasted time.
You'll be working closely with our founders and customers to build the product infrastructure that powers features like our best-in-class IT support agent, our IT workflow orchestration systems, and a suite of powerful integrations.
This role is based in San Francisco, CA. We prefer working in-person and offer relocation assistance to new employees.
You’re an individual with strong generalist technical skills, and you value a high degree of ownership and responsibility
You can drive feature development end-to-end, delighting users with great UX one day and building an efficient search index the next.
You've worked on complex systems at scale but are also comfortable building new products from scratch
You're passionate about AI and excited to develop foundational skills working with the technology to power the features that you will help build
You are excited to help define the technical and cultural foundation for a growing engineering team
4+ years of full-time software engineering experience, with a focus on AI/ML engineering
Comfortable working and contributing across the entire stack (Typescript/Node/React)
Obsessed with building incredible product experiences for users, and never happy with "good enough"
Comprehensive health, dental, and vision insurance
Unlimited PTO
401(k)
Lunch provided daily in office
Career growth opportunities within a fast-growing AI company
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
As a Founding Software Engineer at Console in San Francisco, you'll dive into an exciting and innovative world where you'll help shape the future of IT support automation. At Console, we empower IT teams with trainable AI agents capable of handling support requests through Slack, allowing them to focus on more complex problems. Your main mission will be to leverage your full-stack engineering skills to create an exceptional product that automates complex workflows, saving businesses considerable time and resources. You'll collaborate with our talented founders and direct customer feedback to build the infrastructure that supports our state-of-the-art IT support agent and integration systems. This isn't just another tech job; this is your opportunity to be part of something groundbreaking from the ground up. We value a strong sense of ownership and are looking for someone who thrives on developing user-friendly features one day and architecting robust systems the next. If you're passionate about AI and eager to work with cutting-edge technology, Console is the place for you. Plus, with our top-tier funding from renowned investors and our commitment to employee growth, this role comes with amazing compensation and generous benefits to support your work-life balance. Join us in redefining how businesses operate through intelligent automation!
Subscribe to Rise newsletter