Location: Cape Town
Working Practices: Hybrid | Mondays and Thursday in office and remaining days remote
Contract Type: 6-month Fixed-Term Contract
Working Hours: 07H00 - 15H30 SAST
Reports to: Team Leader - Student Services
Job summary:
The Student Services Advisor will be responsible for a range of basic administrative functions contributing to the effective services of students across Higher Education and VET programs.
The role will entail primarily data entry into the student management systems and responding to student queries but will also involve a degree of initiative to support the Student Services team.
Key Responsibilities:
Student Services Processes
Customer Service
Planning, Coordination and Support
Key Relationships:
Internal
External
What does success look like?
About Construct
Construct Education is a fee-for-service digital learning solutions company specializing in the design of innovative, impactful, and bespoke digital learning experiences. As a wholly-owned subsidiary of OES, a global leader in education solutions, we continue to push the boundaries of online education. Construct Education is committed to redefining online education in a way that prepares learners for real-world challenges and helps them succeed in their careers. Our vision is for everyone to have access to meaningful education through superior online programs.
Company Culture & Values
We are a people-focused organization with a culture built around collaboration, connection, and working together toward one common goal. Our vibrant, values-led culture is grounded in four core principles that guide everything we do:
Passion and Perseverance: We love what we do (even though it’s not always easy) and take pride in creating transformative learning experiences. We bring a ‘can-do’ attitude to our work, tackling challenges and inspiring others.
Teamwork: We operate as cross-functional teams globally with trust and respect, celebrating success. We have fun while we work and enjoy collaborating with each other and OES partners.
Agility and Innovation: We are innovative, lateral thinkers who use our skills to do things better for our students. We thrive in ambiguity, embrace change and challenge conventional thinking.
Integrity: We do what’s right, and what we say we will do, every time. We value a culture of respectful feedback and believe that respect trumps harmony.
What’s in it for you?
Flexible work for genuine career-life fit
A healthy and supportive company culture
Generous annual leave
Paid maternity and paternity benefits
Professional development and mentoring
Construct Culture Club events
Study leave
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At Construct we work with Higher Ed and K12 institutions, companies, governments, and nonprofits to bring online programs to life - no matter the starting point, platform, time or budget. A common g...oal, to unlock opportunity for our clients thr...
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