Consultant I

We are looking for a Management Consultant (remote) to support the implementation of organizational and performance improvement programs within the Department of Transportation. The candidate will work on a dynamic team comprised of ABS Group employees and highly engaged clients to meet fast-paced project requirements and provide end-user support. Every day, our team members analyze and design solutions to inform clients how to best address their most complex challenges and improve business operations. The ideal candidate is a team player, critical thinker, and problem solver that enjoys working in a dynamic collaborative environment.

What You Will Do:

• Helps solve a diverse mix of problems facing our government clients
• Understands and applies process improvement and performance management concepts
• Participates in requirements gathering sessions with clients and stakeholders
• Supports facilitation of working group meetings, interviews, and workshop sessions with clients
• Identifies and understands client expectations as part of the requirements gathering process
• Works with team to translate business needs and gaps into formal requirements documentation
• Participates in analysis and supports development of solution design concepts to meet client needs
• Creates performance metrics, collects performance data, and applies appropriate analytical techniques to identify significant trends and inform decision making
• Develops tailored briefing materials and reports to communicate concepts, analysis results, and recommendations to a diverse group of stakeholders
• Comfortably presents work to convey results or facilitate discussion to support client decisions
• Develops end-user documentation and training material
• Maintains a positive working environment to foster productive and healthy team and client relationships

What You Will Need:

Education & Experience:

• 1 – 2 years of relevant experience
• Bachelor’s degree required
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint)
• Strong written, verbal, and interpersonal communication skills
• Experience supporting government clients
• Experience with application of industry standard guidelines

Knowledge, Skills, & Abilities:

• Strong affinity for process improvement or organizational development
• Detail-oriented individual with the ability to quickly ramp up with new clients, their business needs, and technologies
• Strong communication skills with a broad range of stakeholder groups
• Analytical skills, including the ability to collect, synthesize, and summarize relevant data, and perform root cause analysis
• Reliable, client-focused, and capable of working independently under the supervision of project managers
• Ability to develop documentation summarizing findings and advocating for decision
• Excellent interpersonal communication and presentation skills
• Drive and desire to learn and grow
• Ability to distill information, develop insights, and work alongside clients to solve complex challenges
• Takes ownership of assignments and can prioritize work based on client’s needs

Reporting Relationships:

Will report to a Manager or Executive level incumbent.