IT Technician I - 2nd Shift

Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent, and affordable solutions for vehicles, machines, traffic, and transportation. In 2023, Continental generated sales of €41.4 billion and currently employs around 200,000 people in 56 countries and markets.

The Automotive group sector comprises technologies for passive safety, brake, chassis, motion and motion control systems. Innovative solutions for assisted and automated driving, display and operating technologies, as well as audio and camera solutions for the vehicle interior, are also part of the portfolio, as is intelligent information and communication technology for the mobility services of fleet operators and commercial vehicle manufacturers. Comprehensive activities relating to connectivity technologies, vehicle electronics and high-performance computers round off the range of products and services.

Are you ready to shape the future with us?

The scope of this position includes both Site 1 and Site 2 Continental Morganton locations.  This position is the first line support for 24/7 production floor computing environment in addition to being the secondary office support technician. The environment is extremely complex and includes approximately 40 servers running Windows and Linux, 30 printers, 300 PCs, 150 VOIP phones, network switches.

Working hours: M-F 3 pm to 11:30 pm 

Core Responsibilities

• Basic IT help desk support 

• Logging and use of IT ticketing system 

• Office 365(Word, Excel, Outlook, PowerPoint) support for user base 

• Basic network setup and troubleshooting. 

• Install and troubleshoot 3rd party software. 

• Install and repair Computer hardware, Software, and peripherals (printers, scanners, TVs, and other devices that fall under IT responsibility) 

• Support 24/7 Manufacturing IT environment. 

• Adhere to data confidentiality standards. 

• Adhere to security protocols and procedures. 

• Participate in on-call/on-duty rotation.\ 

• Assist colleagues in projects that may or may not relate directly to IT topics.  

• Other Job related task set by Management.  

Basic Qualifications:

• Associate degree in a technical discipline 

• Ability to work independently unsupervised.  

• Willingness and able to support a 24/7-day operation. 

• Demonstrates IT troubleshooting skills/decision making abilities. 

• Willingness to adhere by professional and quality standards. 

• Ability to adhere to and follow IT protocols and procedures set by Management.  

• Ability to read, understand and create IT documentation. 

• Willingness to learn new IT technologies.  

Relocation assistance is not available for this opportunity.

Visa sponsorship is not available for this opportunity. 

About Continental
The Autonomous Mobility and Safety business area develops, produces and integrates active and passive safety technologies and controls vehicle dynamics. The product portfolio ranges from electronic and hydraulic brake and chassis control systems to sensors, advanced driver assistance systems, airbag electronics and sensors, electronic air suspension systems and cleaning systems for windscreens and headlights. Autonomous Mobility and Safety has a high level of systems expertise in the interconnectivity of individual components. As a result, products and system functions are created along the “SensePlanAct” chain of effects. These make driving safer and easier and pave the way for autonomous mobility.

EEO Statement
EEO / AA / Disabled / Protected Veteran Employer. Continental offers equal employment opportunities to all qualified individuals, without regard to unlawful consideration to race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, veteran status, or any other status protected by applicable law. In addition, as a federal contractor, Continental complies with government regulations, including affirmative action responsibilities, where they apply. To be considered, you must apply for a specific position for which Continental has a current posted job opening. Qualifying applications will be considered only for the specific opening(s) to which you apply. If you would like to be considered for additional or future job openings, we encourage you to reapply for other opportunities as they become available. Further, Continental provides reasonable accommodations to qualified individuals with a disability. If you need assistance in the application process, please reply to [email protected] or contact US Recruiting at 248.393.5566. This telephone line and email address are reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application, if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a call back.

EEO-Statement:

EEO / AA / Disabled / Protected Veteran Employer. Continental offers equal employment opportunities to all qualified individuals, without regard to unlawful consideration to race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, veteran status, or any other status protected by applicable law. In addition, as a federal contractor, Continental complies with government regulations, including affirmative action responsibilities, where they apply. To be considered, you must apply for a specific position for which Continental has a current posted job opening. Qualifying applications will be considered only for the specific opening(s) to which you apply. If you would like to be considered for additional or future job openings, we encourage you to reapply for other opportunities as they become available. Further, Continental provides reasonable accommodations to qualified individuals with a disability. If you need assistance in the application process, please reply to [email protected] or contact US Recruiting at 248.393.5566. This telephone line and email address are reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application, if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a call back.

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