Job details

Contract CRM Manager- 3 Month Contract

Who we are
At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we're the largest and fastest-growing automotive marketplace, and we've been profitable for over 15 years.

What we do
The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus—our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride!

Role overview

CarGurus is seeking a Contract CRM Manager to join our Consumer marketing team and manage our email and push notification programs. As our CRM Manager, you'll be responsible for managing our performance goals. You'll work closely with creative, product, engineering and marketing teams to build and execute our CRM strategy. This role will be a 3 month contract role.

What you'll do

Oversee daily performance trends, including monitoring performance of top emails and tracking performance of tests in market to make decisions to stop, continue or roll out to maximize business impact
Support deep dives into performance gaps or opportunity assessment and propose short term solutions and optimizations to improve business performance, including working with broader team and stakeholders to prioritize and execute the most high impact work
Consult with external stakeholders (ex. Product, Product Marketing) on new initiatives and requests to be integrated and implemented into the email program
Write creative briefs and manage prioritization and feedback process with Creative team

What you'll bring

5-7 years of experience in email marketing, including campaign strategy and development, customer segmentation, A/B testing, and demonstrated understanding of industry best practices
Critical thinker and familiar with email optimization tactics to improve performance; eagerness to test, learn, and knowledge of how to pivot quickly based on results
Strong quantitative and analytical skills; comfortable pulling and manipulating data to uncover trends and tell a story
Demonstrated ability to drive growth of an email program and its impact to the business as a result of strong strategic skills, innovative thinking and collaboration with stakeholders
Excellent creative skills, including ability to brief email creative and work with creative teams to give feedback and produce desired output
Familiarity with Looker is a plus
Self motivated/autonomous individual with ability to learn quickly and make an immediate impact

This role will be a 3 month contract role.

Working at CarGurus
We reward our Gurus' curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.

We welcome all
CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential—starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That's why we hope you'll apply even if you don't check every box listed in the job description. We want to know what only you can bring to CarGurus.#LI-Hybrid