Our Professional Services team is growing and we are looking for a new Technical Success Manager (TSM) to join us!
The Role:
The primary mandate for our Technical Success Managers is to guide customers through their journey with us. It starts with being involved in designing and then implementing a solution that meets the initial needs of each customer they serve. Through a combination of domain expertise and relationship building, the TSM will support customers with product enablement and coaching to help them take ownership of their solution as well as helping to evolve the solution at the pace needed by the customer. Leveraging a consultative approach, the TSM will explore ways the customer can make the best use of the products at their disposal with the ultimate goal of building a portfolio of customers that advocate for ControlUp because they have been able to maximize the impact of their investment with us.
Who we’re looking for:
ControlUp Technical Success Managers are experienced IT professionals that are deeply knowledgeable in IT operations in the EUD and EUC space and gifted communicators that are able to articulate the ‘how’ and the ‘why’ to customers to influence their use of ControlUp. Individuals who are successful in this role are self-motivated, charismatic problem-solvers that are excited by the prospect of building relationships with customers to help solve varied and complex business and technical challenges faced by IT Operations teams in organizations of all sizes and verticals. Ideal candidates possess several years of enterprise IT consulting experience and a deep technical skill set covering VMware and/or Citrix virtualization technologies, the Microsoft stack, including endpoints, and PowerShell scripting.
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Experienced Enterprise Relationship Manager sought to lead sales and foster client partnerships for ControlUp’s cutting-edge digital workplace platform across the Northeastern US.
Deliver impactful keynote and guest speaking engagements on personal finances, business, and leadership for ProSidian’s education sector clients, remotely or with travel across Texas.
Experienced cybersecurity Solutions Consultant sought to drive technical sales and security solutions within Federal Systems Integrator accounts at Palo Alto Networks.
Ridgeline seeks a Senior Technical Consultant to deliver scalable API integrations and enhance customer success within a cutting-edge investment management platform.
Granicus is hiring a Business Analyst to design, test, and implement business system solutions for government clients, working remotely in Puerto Rico with hybrid collaboration.
An Atomic Field Application Engineer role at Agilent Technologies to deliver expert technical support and consulting for atomic spectroscopy products across North America.
Experienced Emergency Management Project Manager needed to guide recovery projects remotely for a leading national consulting firm.
Experienced Senior Business Systems / Process Analyst needed to support DoD logistics and process improvements at USTRANSCOM under contract with CeLeen.
Experienced Senior SAP Consultants are sought by TeamWork Management to lead impactful digital transformation projects across finance, logistics, and project management domains.
Seeking a skilled LGBTQ+ Motivational Keynote Speaker to deliver impactful Diversity, Equity & Inclusion presentations for ProSidian’s educational and government clients in Texas and surrounding regions.
Experienced Customer Analytics Manager with a strong background in management consulting is needed to lead high-impact client engagements in Communications, Media & Technology.
Lead complex cybersecurity and privacy engagements as a Manager at CNM LLP, a nationally recognized advisory firm fostering professional growth and work-life balance.
Experienced analytics consulting leader wanted to manage client relationships and deliver impactful AI and data science solutions in the insurance sector at Tiger Analytics.
Contribute expertise in Market Research Analysis as a part-time remote SME guiding VR-based career exploration simulations at Transfr.
Subscribe to Rise newsletter