Coordinator, Internal Hospitality

Job Description

Company Summary

One hot summer day in 2006, Andy and Charlie Nelson were driving with their dad to a butcher shop in Greenbrier, TN, when they noticed a historic marker for Nelson’s Greenbrier Distillery. The brothers had heard the family lore about a whiskey business (think sunken ships, lost gold, Tennessee’s oldest whiskey and a woman-run distillery before women could vote), but nobody knew the real story. They asked the butcher if he’d ever heard of the distillery. He pointed right across the street and then introduced them to the town’s historian who showed them two original bottles of Nelson’s Green Brier Tennessee Whiskey. At that moment, Charlie and Andy knew: “This is our destiny.”

After years of research, planning, and hearing “no” an awful lot, Charlie and Andy Nelson decided to make the leap on their own and craft a whiskey to bring back the business started by their triple great grandfather. In 2012, the Nelson’s resurrected Belle Meade Bourbon and attracted the attention of Constellation Brands, which took a minority stake in the distillery in 2016 and a majority stake three years later. Nelson’s Green Brier came full circle in the fall of 2019 when they reintroduced their family’s renowned Tennessee Whiskey after a 100-year absence.

The entire Nelson team is thrilled to grow the business once again with the opening of a restaurant and bar to reflect the rich history and quality that NGBD is known for and solidify its spot as a leading hospitality destination in Nashville.

Position Summary

Nelson’s Green Brier Distillery (NGBD) seeks an ambitious and experienced Hospitality Coordinator to manage internal hospitality efforts, liaise with VIP partners during their visit to NGBD and to provide support in private and internal NGBD events. This position will report to the Events Manager and will work hand-in-hand with members of the Hospitality Team to accomplish their individual efforts to execute a team vision. This position offers a big opportunity for expressing creative vision. It also requires ownership of a wide-ranging set of responsibilities with the need for collaboration and accountability. This position will often have to find creative solutions regarding new and different problems. We offer comprehensive benefits for all employees, including paid time off, annual Product Allowance, 401K with an employer match and for full-time roles, health benefits and parental leave.

Responsibilities

HOSPITALITY SUPPORT

• Support Hospitality Manager and Sales Director with managing, planning and executing the “mini-events” that include visits from Top Accounts, Wholesalers, Bartenders, VIP’s and Constellation Brands employees to the NGBD facility. This could include planning accommodations, reservations and recommendations.
• Articulate ideas to improve services and quality regarding the Hospitality program.
• Conduct market research and gather relevant information about local hospitality and event trends.
• Provide supervisor with detailed periodic reports of hospitality related efforts.
• Assist Hospitality Team with private and public tour reservations, assist in Mercantile and occasionally be asked to MOD (Tours & Mercantile).

EVENTS

• Work with Hospitality Manager and Events Manager on multiple event strategies that include internal NGBD events and parties as well as bookings from external planners and contractors.
• Pursue new event opportunities and present fresh ideas to manager for future happenings.
• Collaborate with marketing and PR efforts to promote and publicize NGBD events.
• Be the point person once an event is initiated until conclusion. Manage all project elements within time limits and on budget including contract negotiation.
• Work with clients and partners to identify their needs and ensure customer satisfaction.

Minimum Qualifications

• Must be available to work a full-time schedule, mostly consisting of Monday-Friday daytime, but with flexibility to work evenings and/or weekends on occasion, as events may require.
• 3+ years professional experience in event management, planning, hospitality management or related field including time management, communication, and sales skills.
• Portfolio of previously managed events.
• Ability to oversee multiple projects independently.
• Proficient in MS Office, event management software (Gather, etc.) and/or reservation system software (Tock, Tripleseat, XOLA, Open Table, etc.).
• Unwavering dedication to quality and brand standards
• Ability to learn and educate others on the history of the distillery, its brands, and product points of differentiation

Preferred Qualifications

• Social media management and design software experience (e.g., Photoshop, Illustrator, etc.)
• Strong network within the Nashville Hospitality Industry with relationships in varying types of business
• Basic knowledge of spirits and a desire to learn more
• Experience supporting marketing/brand strategy

Physical Requirements/Work Environment

• Works outdoors/indoors
• Works in warm/cold climates
• Works in high places
• Works on wet surfaces
• Is exposed to loud noise, fumes and/or toxic chemicals
• Works near moving, mechanical parts and lift truck traffic
• Must be able to move up to 55 lbs

Must be at least 21 years of age. Must be able to sit and/or stand for long periods of time and work on a computer for extended periods. Lifting may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ASPIRA, Fine Wines & Craft Spirits is a division of Constellation Brands. Constellation Brands is a producer, creator and marketer of beer, wine & spirits brands that people love. Constellation Brands is the fastest-growing large CPG company in the U.S at retail with operations in the U.S., Mexico, New Zealand and Italy.

Location

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The salary range for this role is:

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, the prevailing minimum wage for the location, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Equal Opportunity

Constellation Brands is committed to a continuing program of equal employment opportunity. All persons have equal employment opportunities with Constellation Brands, regardless of their sex, race, color, age, religion, creed, sexual orientation, national origin or citizenship, ancestry, physical or mental disability, medical condition (cancer or genetic characteristics), marital status, gender (including gender identity or gender expression), familial status, military or veteran status, genetic information, pregnancy, childbirth, breastfeeding, or related conditions (or any other group or category within the framework of the applicable discrimination laws and regulations).