Job details

Coordinator, Operations

Overview:

Baker Tilly US, LLP (Baker Tilly) is a leading advisory CPA firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world’s leading financial centers – New York, London, San Francisco, Los Angeles and Chicago. Baker Tilly is an independent member of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 148 territories, with 38,000 professionals and a combined worldwide revenue of $4.3 billion.

Many of Baker Tilly’s roles have the opportunity to work remotely. Please discuss with your talent acquisition professional to understand the requirements for an opportunity you are exploring.

Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.

Responsibilities:

Are you ready for a new challenge where no day is the same?

Do you want to use your organizational skills and customer service experience in a professional setting?

If yes, consider joining Baker Tilly as an Operations Coordinator. In this role, you will provide a wide range of operational support services including billing, financial reporting, resource scheduling, onboarding/training, and support with additional ad hoc internal projects and initiatives as they surface. Through day-to-day activities and project-based assignments, this role will provide exposure, insight, and experience in a variety of functional areas to foster professional and personal growth. Come and join a collaborative team where we can help you grow your skills, hone your expertise and provide the flexibility to allow for a healthy work/life balance!

You will enjoy this role if:

You enjoy working in a fast paced environment and crave variety where no day is the same
You are highly organized, detail oriented, and enjoy supporting a team of people in order to provide top notch client service
You want to grow professionally and develop your operational skills to build a career with endless opportunities now, for tomorrow

What you will do:

Provide billing support including posting of charges and generating related financial reports as needed
Provide oversight of seasonal employee attendance and scheduling
Assist with onboarding and training new employees on time/expense entry and billing systems processes
Help troubleshoot issues with business systems including, but not limited to, time/expense (STAR) and scheduling (ProStaff)
Assist with the coordination of expanding business unit relationships and efforts related to team utilization across the firm
Develop and manage team sites and portals including the management of templates, tools and other standard documents to be utilized by the team
Other general operational tasks including research and special projects and/or events as requested
Learn and grow from direct on the job coaching and mentoring along with participating in firm wide learning and development programs
Utilize your relationship building skills to network and build strong relationships with internal clients
Enjoy friendships, social activities and team outings that encourage a work-life balance

Qualifications:

Successful candidates will have:

A Bachelor’s degree, required
Minimum of five (5) years operational or related support experience, required
Prior experience in a professional services organization, preferred
Experience working with cloud-based peer-to-peer software platforms for teleconferencing and telecommuting such as Webex, Zoom, and/or Skype
Experience using resource planning, document automation and client billing software, preferred
Strong proficiency with basic mathematical skills and the ability to perform reconciliations
Demonstrated analytical, problem solving and critical thinking skills
Keen sense of accuracy and attention to detail
Excellent communication skills, including verbal and written communication
Professional demeanor and ability to handle matters confidentially
Ability to work independently and prioritize responsibilities in a fast-paced, time sensitive environment
Ability to work effectively and collaborate in a team environment
Availability to work some evenings and weekends as needed in order to meet client needs
Eligibility to work in the U.S. without sponsorship, preferred