IT Clinical Interface Engineer

As an IT Clinical Interface Engineer at Copley Hospital, your responsibilities will include analyzing, coordinating, developing, testing, and maintaining systems that exchange clinical data using protocols like HL7 and DICOM. You'll support existing electronic medical records (EMR) systems, ensure their interfaces are configured correctly, and provide troubleshooting assistance. Also, you'll lead educational sessions for staff about changes in workflows due to new installations or upgrades and handle special projects as assigned by the IT leadership.

To be considered for the IT Clinical Interface Engineer position at Copley Hospital, you should have a minimum of two years of experience in clinical interface engineering and at least two years in a healthcare-related setting. Knowledge of EMRs is crucial, and additional experience with complex project management is desirable. While there are no specific licensing requirements, certifications like CorePoint, Rhapsody, Cloverleaf, or Mirth are preferred.

An IT Clinical Interface Engineer at Copley Hospital should possess strong analytical, problem-solving, and time management skills. Excellent customer service abilities and the capacity to work both independently and as part of a dynamic team are crucial. Strong written and verbal communication skills are essential, along with meticulous attention to detail to ensure smooth operations across different departments.

In your role as an IT Clinical Interface Engineer at Copley Hospital, you will be involved in complex data migration and conversion projects that require scripting for automated processes and reports. You will also coordinate interface installations and manage the ongoing support and troubleshooting of clinical systems, ensuring they operate smoothly and efficiently, which are critical to the hospital’s operations.

At Copley Hospital, you can expect a supportive and collaborative work environment where teamwork is essential. The IT department is committed to enhancing the healthcare experience through innovative technology solutions, ensuring that you will work with experienced professionals who value communication and problem-solving. With various shifts available, there are options to fit your work-life balance.

When answering this question, detail your hands-on experience with HL7 and DICOM protocols, including specific projects you worked on. Discuss how you applied these protocols to develop and maintain interfaces, and highlight any challenges you faced and how you overcame them.

For this answer, provide a specific example of a project you handled, outlining your role, the scope of the project, and the steps you took to ensure its success. Emphasize your project management skills by discussing timelines, resources, and how you communicated with stakeholders.

To effectively answer this question, give examples of how you've tailored your communication styles based on the audience. Explain your methods for conveying technical information clearly to non-technical staff, including the use of visual aids or simplified language to facilitate understanding.

When answering, describe your systematic approach to troubleshooting. Discuss the steps you take to identify the root cause of an issue, including gathering information, analyzing data, developing a hypothesis, testing solutions, and following up to ensure the problem is resolved.

In your response, emphasize the importance of attention to detail in the IT Clinical Interface Engineer role, particularly when managing interfaces, ensuring data accuracy, and complying with healthcare regulations. Provide examples of how your attention to detail has positively impacted your work.

For this question, outline any professional development activities you engage in, such as attending workshops, webinars, or industry conferences. Mention relevant online resources or communities you follow to stay informed about the latest trends and technologies in clinical interface engineering.

Discuss any past experiences where you have conducted training sessions for new systems, such as your approach to developing training materials, your training style (formal or informal), and how you ensure staff members feel confident and capable using new technologies.

Choose a specific example where you successfully managed multiple tasks under tight deadlines. Highlight your time management strategies, such as prioritizing tasks, delegating where appropriate, and ensuring open communication with your team to meet project goals.

This is an opportunity to list the specific EMR systems you have experience with. Elaborate on your responsibilities within those systems, such as managing interfaces, troubleshooting, or implementing upgrades, showing your depth of knowledge and experience.

When answering this question, demonstrate your conflict resolution skills by describing a situation where you experienced disagreement. Explain how you approached the conversation, emphasized collaboration, and worked towards a solution that aligned with project goals.