Engineer, Cloud Operations (12am - 12pm EST)

CoreWeave is the AI Hyperscaler™, delivering a cloud platform of cutting edge services powering the next wave of AI. The company’s technology provides enterprises and leading AI labs with the most performant, efficient and resilient solutions for accelerated computing. Since 2017, CoreWeave has operated a growing footprint of data centers covering every region of the US and across Europe. CoreWeave was ranked as one of the TIME100 most influential companies of 2024.As the leader in the industry, we thrive in an environment where adaptability and resilience are key. Our culture offers career-defining opportunities for those who excel amid change and challenge. If you’re someone who thrives in a dynamic environment, enjoys solving complex problems, and is eager to make a significant impact, CoreWeave is the place for you. Join us, and be part of a team solving some of the most exciting challenges in the industry.CoreWeave powers the creation and delivery of the intelligence that drives innovation. To learn more about our values, please visit our careers website.About The Role• Please note that this is a night shift role, which operates from 12am - 12pm EST, Monday through Wednesday and every other Thursday***The Cloud Operations Team is the heart of CoreWeave’s operational practice. As a Cloud Operations Engineer, you’ll work as a team in a Virtual (remote) Operations Center responding to performance and availability issues across the CoreWeave cloud. This role places you on the front line of operations, bridging the gap between Customer Support and Service Owning teams. Working in shifts ensuring 24x7 coverage, you’ll develop proactive health monitoring, triage alerts and incidents serving in the commander role during Priority Incident events, and participate in ongoing analysis and reliability improvement practices.Collaborating across development and engineering, this role allows you to operate horizontally and vertically within the CoreWeave ecosystem to root out problems, initiate and coordinate responses, and drive lower MTTR and MTTD scores.This role is ideal for an individual with broad technology and troubleshooting skills who has the desire to expand their knowledge in critical areas such as networking, storage, Kubernetes, automation, and observability. Candidates in this role likely aspire to a career as an SRE, domain specific engineer or engineering management.You will work with a team of 8 Operations Engineers and have the opportunity to work on the full gamut of rewarding challenges that come with operating the AI Cloud in a communicative, supportive, and high-performing environment.As a member of the Cloud Operations Team you have the opportunity to:• With a customer first mindset, proactively identify performance and availability issues in production• Interpret operational and observability data to assess system performance and adherence to Service Level Objectives• Investigate, validate and triage alerts and incidents• Enable insight into the customer experience by developing and maintaining dashboarding and alerting• Provide Tier 2 support for internal and customer facing services• Act with autonomy to initiate and coordinate response to priority incidents as Incident Commander• Participate in, and/or conduct incident post mortems• Draft Post Incident Review documents• Identify opportunities and implement solutions to improve response processes• Partner with SRE and Service Owning teams to ensure operational readiness for services and applications• Create and maintain knowledge articles and documentation• Learn and navigate the tools, systems and processes that enable the AI cloud• Grow, change, invest in your teammates, be invested-in, share your ideas, listen to others, be curious, have fun, and above all, be yourself.Wondering if you’re a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are some qualities we’ve found compatible with our team. If a portion of this resonates with you, we’d love to talk.• You enjoy using observability data to visualize service health, and triangulate proximate cause of performance and availability issues.• You have experience in a support capacity with broad understanding and ability to navigate and interact with modern applications and infrastructure• You are comfortable managing communication and coordinating multiple engineers during an incident• You have a desire to learn or have experience with automation.• You are comfortable with the idea of working on the Linux CLI and have a foundational understanding of scripting including elements such as conditionals, variables, and loop structures.• You’re comfortable in open source environments.• You’re excited to help bootstrap a new team and contribute to developing processes that enable the future scalability of the team.• You are open to feedback, coaching, and being an active participant in improving how the team functions• You’re excited to join a team with diverse perspectives and backgrounds that believe in tackling challenges, growing hand in hand, and winning together.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $110,000-$140,000 annually. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.Hybrid WorkplaceIf you reside within a 30-mile radius of our New Jersey, New York, or Philadelphia offices, we're excited for you to join us at the office at least three times a week, recognizing the significance we place on fostering connections, collaboration, and creativity within our office culture. Our commitment to operating as a hybrid workplace underscores our dedication to enabling our employees to tailor their work-life balance to their individual preferencesWhat We OfferThe range we’ve posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location.In addition to a competitive salary, we offer a variety of benefits to support your needs, including:• Medical, dental, and vision insurance - 100% paid for by CoreWeave• Company-paid Life Insurance• Voluntary supplemental life insurance• Short and long-term disability insurance• Flexible Spending Account• Tuition Reimbursement• Mental Wellness Benefits through Spring Health• Family-Forming support provided by Carrot• Paid Parental Leave• Flexible, full-service childcare support with Kinside• 401(k) with a generous employer match• Flexible PTO• Catered lunch each day in our office and data center locations• A casual work environment• A work culture focused on innovative disruptionOur WorkplaceAt CoreWeave, we are committed to operating as a hybrid workplace, offering employees flexibility in how they structure their time between in-office and remote work. We recognize the significance of fostering connections, collaboration, and creativity within our office culture and its positive impact on our business. Our philosophy operating as a hybrid workplace underscores our dedication to enabling employees to tailor work-life balance to their individual preferences.For those who do not live within 30 miles of one of our offices, we are open to considering remote work for candidates whose skills and experience strongly align with the role. While we prioritize a hybrid work environment for most roles, we understand the importance of flexibility and are open to remote work for specific positions and specialized skill sets. Onboarding is essential to your success. New employees not based out of an office will be invited to attend onboarding training at one of our hubs within their first month of employment. We continue to foster a collaborative environment by bringing teams together quarterly.California Consumer Privacy Act - California applicants onlyCoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: careers@coreweave.com.