Tech Lead, Messaging

CreatorIQ has earned the title of best companies to work for in multiple programs including BuiltIn LA and NY, was named a Leader by The Forrester New Wave™: Influencer Marketing Solutions, and recognized by G2 as a Leader, Best Customer Relationship, G2 Top 100 Fastest-Growing Products and rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation and adapt to individual work styles.

Be a Part of Our Dynamic Team and Transform the Industry Together!

Tech Lead

We are seeking a Tech Lead to join our team and lead the development of scalable, high-performance creator messaging solutions for our platform. Messaging includes email, MMS, social media DMs, and ‘channel-based’ messaging (like Slack, Discord, or LINE).

The ideal candidate has extensive experience developing:

• Deliverability and sending infrastructure (ideally, with AWS SES)

• Google Workspace or Outlook365 integration experience

• DNS setup technology, especially related to custom domain enablement and email authentication

• Template customization tools (WYSIWYG), deep understanding of email HTML a plus

• Message automation, sequencing, and recipient list management features

• SMS/MMS text messaging integrations

• Direct messaging (ideally, Meta DMs) integration

In this role, you will be responsible for guiding the technical direction of our software platform’s messaging features, managing a small team of engineers, and driving cross-functional initiatives that enhance our core product. You will also utilize AI tools to improve efficiency and ensure our platform stays at the cutting edge of technology and innovation in the influencer marketing space.

In this role, you’ll get to: 

• Client Feedback Loop - Integrate client feedback into the product development process to enhance features and ensure solutions align with user needs and expectations.
  

• Output and Efficiency - Focused on achieving measurable outcomes and delivering key results.
  

• Teams Cross-Functionality - Foster collaboration across cross-functional teams to drive alignment and achieve shared goals.
  

• Product Development Orientation - Collaborate closely with Product teams, utilizing specific product and industry knowledge to solve client problems and deliver new capabilities.
  

• Business Orientation - Understand stakeholder requirements and translate those into outstanding developer experiences, sound architectural decisions, and technology selection.

Who you are and what you’ll need for this position: 

• 7+ years of experience in software development in one or more programming languages (e.g., JavaScript, Python, C++, Java).

• 5+ years of experience developing messaging applications (especially email).

• 3+ years of experience in a technical leadership role, overseeing projects, and 2+ years in a people management or supervisory role.

• Expertise in developing APIs, including REST and GraphQL.

• Extensive experience with Node.js, Python, and SQL databases.

• Proficiency in AWS, with experience working on serverless architecture.

• Familiarity with creator marketing and social media software.

Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Have 50% of the criteria? Excited about this opportunity? Passionate about what we do at CreatorIQ? Please apply! CreatorIQ is a place where everyone can grow.

What you will get from us:

• Global impact: engineering work at CreatorIQ directly affects how our industry operates. How our industry operates affects the economy and media consumption habits of millions of creators, and hundreds of millions of creator content consumers.  

• People: work with talented, collaborative, and friendly people who love what they do. 

• Guidance: utilize our learning platform, Easyllama, to get the training and tools you’ll need to become successful here from your first day with us.

• Wellness benefits: from surprise meal stipends to summit travel, CreatorIQ takes care of its employees beyond the salary

Who we are:

CreatorIQ is the most trusted influencer marketing platform for organizations looking to advance their creator marketing. Its enterprise-grade technology and industry-leading intelligence facilitate faster and safer creator discovery, unify complex workflows, and power robust reporting, while ensuring compliance and brand safety. Thousands of the world’s most innovative brands and agencies use CreatorIQ, including Logitech, Movers+Shakers, Nestlé, RQ, Sephora, Unilever and more. CreatorIQ is a global company headquartered in Los Angeles with offices in San Francisco, London, and Ukraine. 

At CreatorIQ, we believe that diversity is the key to unlocking our full potential. We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being client-focused, putting team members first, leading with empathy, ensuring a no jerks policy, and staying focused on what's important, we create an atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry.

Compensation, Benefits and Beyond:

We understand that a comprehensive benefits package plays a significant role in your overall compensation.