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Senior Software Site Reliability Engineer - job 1 of 3

Intuit Credit Karma is a mission-driven company committed to championing financial progress for over 140 million members worldwide, seeking a Senior Site Reliability Engineer to lead technical advancements and improve operational efficiency.

Skills

  • Cloud technologies
  • Container orchestration
  • SRE methodologies
  • Infrastructure as Code
  • Programming in Python and Go

Responsibilities

  • Drive solutions and implement systems for a seamless platform
  • Architect compute platform reliability
  • Maintain automation-centric vision
  • Collaborate with engineering and product teams
  • Participate in technical design and troubleshooting

Education

  • Bachelor's degree in Computer Engineering or related field

Benefits

  • Medical and Dental Coverage
  • Retirement Plan
  • Commuter Benefits
  • Wellness perks
  • Paid Time Off
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$140000 / YEARLY (est.)
min
max
$120000K
$160000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Software Site Reliability Engineer, Credit Karma

Join Intuit Credit Karma as a Senior Software Site Reliability Engineer in Oakland, CA, where you'll be at the forefront of our mission to champion financial progress for over 140 million members globally! In this role, you'll leverage your technical expertise to develop cutting-edge tooling and architectural patterns that enhance the organization’s cloud capabilities. You'll be on a journey to drive solutions that propel our Cloud-based platform, ensuring its architecture is reliable and scalable. With responsibilities ranging from collaborating with engineering teams to implementing automation and SRE methodologies, your work will yield significant impacts on the reliability of our services. You'll get hands-on experience with the latest technologies such as Kubernetes, Docker, Terraform, and major public cloud platforms like AWS and Google Cloud Platform. What's great about this position is the collaborative culture that values continuous improvement, allowing you to grow while making meaningful contributions. Plus, with a plethora of perks, including medical coverage, retirement plans, and a thriving work culture, you’ll find yourself in an environment that truly celebrates your efforts. If you're passionate about cloud infrastructure and capable of communicating effectively at all levels, you’ll thrive here at Credit Karma. Come be a Karmanaut and revolutionize the way we drive financial progress together!

Frequently Asked Questions (FAQs) for Senior Software Site Reliability Engineer Role at Credit Karma
What are the main responsibilities of a Senior Software Site Reliability Engineer at Intuit Credit Karma?

As a Senior Software Site Reliability Engineer at Intuit Credit Karma, your primary responsibilities will include driving solutions that enhance the organization’s cloud capabilities, managing the compute platform architecture, and collaborating across engineering teams to adapt infrastructure capabilities to meet application requirements. You will also focus on implementing automation to increase reliability and minimize operational toil, as well as participating in technical design discussions and contributing to troubleshooting across various systems.

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What qualifications are required to apply for the Senior Software Site Reliability Engineer position at Intuit Credit Karma?

To qualify for the Senior Software Site Reliability Engineer role at Intuit Credit Karma, candidates should have at least 5 years of experience in a web-centric Linux production environment with a strong foundation in computer engineering. Familiarity with modern infrastructure technologies, such as Kubernetes, Terraform, and various cloud platforms (like AWS and GCP), is essential. Experience with programming in Python or Go, along with a solid understanding of network architecture and web application security, are key qualifications for this role.

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How does Intuit Credit Karma support employee growth for Senior Software Site Reliability Engineers?

At Intuit Credit Karma, employee growth is fostered through a culture that encourages learning and continuous improvement. As a Senior Software Site Reliability Engineer, you'll have opportunities to work with progressive technologies, participate in technical discussions, and contribute to organization-wide initiatives aimed at increasing reliability. Furthermore, with dedicated education perks and a collaborative environment, you'll find plenty of avenues to broaden your skills and advance your career.

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What technologies will I work with as a Senior Software Site Reliability Engineer at Intuit Credit Karma?

As a Senior Software Site Reliability Engineer at Intuit Credit Karma, you will work with an array of modern technologies, including container orchestration systems like Kubernetes, CI/CD tools, and cloud platforms such as Google Cloud Platform and AWS. You'll also engage with infrastructure automation tools such as Terraform and Helm, ensuring that your work stays at the cutting edge of technology while directly benefiting our operations and members.

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What does the work culture look like for a Senior Software Site Reliability Engineer at Intuit Credit Karma?

The work culture for a Senior Software Site Reliability Engineer at Intuit Credit Karma is characterized by collaboration, inclusivity, and a strong focus on professional development. The company promotes an environment that values every team member's contributions, fosters diversity, and encourages continuous learning. With various team-building events and an emphasis on employee wellness, you'll find a supportive atmosphere that not only prioritizes work-life balance but also seeks to innovate and grow alongside you.

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Common Interview Questions for Senior Software Site Reliability Engineer
Can you describe your experience with Kubernetes and how you've used it in past projects?

When answering this question, focus on specific projects where you deployed applications using Kubernetes. Highlight your understanding of containers, orchestration techniques, and any challenges you overcame while ensuring scalability and reliability. Mention tools like Helm and your role in managing deployments, scaling resources, and handling service discovery.

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How do you apply SRE principles in your daily work as a Site Reliability Engineer?

In your response, discuss the various SRE principles you implement, such as building observable systems, measuring reliability, and maintaining Service Level Objectives (SLOs). Provide examples of how you've integrated automation to reduce manual toil in your previous roles, ensuring your contributions directly impact system reliability and efficiency.

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What is your approach to troubleshooting production incidents?

It's vital to stay calm and methodical in your approach. Talk about using monitoring tools to gather data quickly, employing aligned communication with your team to assess situations collaboratively, and documenting root causes for future references. Provide a specific example from your past experience to illustrate your troubleshooting process.

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Describe a time when you had to collaborate with multiple teams to achieve a goal.

Think of a project where cross-team collaboration was essential. Describe the project, your role in facilitating communication between teams, the challenges encountered, and how you collectively worked towards a solution. Highlight the importance of communication and shared goals in achieving successful outcomes.

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What do you consider as key metrics to monitor the reliability of cloud-based applications?

Discuss relevant metrics such as uptime, latency, error rates, and response times. Additionally, mention the importance of measuring SLOs and SLIs, and how these metrics help in understanding performance and reliability. You could use an example to illustrate how these metrics informed your decision-making in previous projects.

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How do you stay updated with advancements in cloud technologies?

Share the methods you use to continue your education, such as following industry blogs, participating in online courses, attending conferences, or engaging with community forums. Mention specific resources you trust and explain how staying updated has positively impacted your work.

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In your view, how does automation contribute to Site Reliability Engineering?

Explain how automation can reduce human error, improve consistency, and free up engineers to focus on more strategic initiatives. Provide examples of processes you've automated in the past, such as CI/CD pipelines, monitoring alerts, or infrastructure management tasks, and their impact on your team's efficiency.

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What security practices do you follow when working with cloud applications?

Outline security best practices such as identity and access management, regular audits, and vulnerability testing. Highlight your experience implementing these practices in a cloud environment, ensuring that security remains a priority without compromising the agility of your applications.

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How do you prioritize tasks when managing multiple projects?

Share your methods for prioritizing tasks, such as the use of project management tools, maintaining open communication about deadlines, and collaborating with project stakeholders to ensure alignment. Provide examples of how these practices have led to successful project completions.

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What are the biggest challenges you foresee for a Senior Software Site Reliability Engineer?

Address potential challenges such as adapting to rapidly evolving technologies, managing cloud costs, and ensuring team alignment on reliability goals. Discuss your strategies for overcoming these challenges and how you can leverage your experience to navigate them effectively.

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Our mission is to champion financial progress for all.

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TEAM SIZE
SALARY RANGE
$120,000/yr - $160,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
January 15, 2025

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