Senior Software Site Reliability Engineer - job 1 of 3

As a Senior Software Site Reliability Engineer at Intuit Credit Karma, your primary responsibilities include driving the implementation of scalable systems, ensuring platform reliability, and maintaining core infrastructure tools. You will collaborate across engineering and product teams, engage in technical design discussions, and lead automation initiatives that enhance overall reliability. Your role will involve using technologies like Kubernetes and Google Cloud Platform to support our mission.

To qualify for the Senior Software Site Reliability Engineer role at Intuit Credit Karma, you should have at least 5 years of experience in a web-centric Linux production environment. Strong understanding of infrastructure, containerization, and application reliability is essential. Proficiency in Python or Go, along with experience in Kubernetes, Helm, and CI/CD tools, will be necessary to succeed in this position.

Intuit Credit Karma fosters a culture of continuous improvement for Senior Software Site Reliability Engineers by providing opportunities for skill development, exposure to progressive technologies, and an environment that encourages collaboration and innovation. You will participate in organizational efforts to enhance reliability while learning from experienced colleagues in an engineering-focused environment.

In the Senior Software Site Reliability Engineer role at Intuit Credit Karma, you'll work with a variety of technologies including Docker, Kubernetes, Google Cloud Platform, Terraform, and Jenkins. Your proficiency in these tools will be essential for maintaining infrastructure reliability and scaling applications effectively in the cloud.

Intuit Credit Karma offers a comprehensive benefits package for Senior Software Site Reliability Engineers that includes medical and dental coverage, wellness perks, a retirement plan, paid time off, and education perks. Additionally, company culture emphasizes inclusion and professional growth, making it a great place to advance your career.

When answering this question, highlight specific projects you've worked on using cloud platforms. Discuss how you leveraged specific services to enhance infrastructure reliability, and mention any relevant certifications.

Explain Kubernetes's role in automating the deployment, scaling, and management of containerized applications. Mention features like self-healing, load balancing, and service discovery that contribute to an enhanced site reliability.

Describe your philosophy on automation and provide examples of tools and scripting languages you’ve used. Share how automation has led to efficiencies and reduced operational overhead in your past roles.

Discuss specific challenges encountered when scaling, such as performance bottlenecks or configuration management issues, and detail the strategies used to overcome them, emphasizing analytical and problem-solving skills.

Provide a detailed response on the tools and metrics you find valuable for monitoring application performance and health. Discuss how you set thresholds for alerts and the importance of alert fatigue management.

Discuss the importance of configuration management tools for ensuring consistency and reliability across environments. Share your experience with tools like Ansible, Chef, or Puppet in automating infrastructure provisioning.

Talk about the CI/CD tools you've used, such as Jenkins or GitLab, and how they've helped streamline your workflows. Highlight specific instances where CI/CD practices led to faster deployments with fewer errors.

Outline your approach to implementing security best practices, such as using IAM policies, network segmentation, and monitoring for vulnerabilities. Share any experiences where you successfully mitigated security risks.

Describe your strategies for disaster recovery planning, including backup solutions and failover processes. Emphasize your ability to articulate clearly defined recovery time objectives and recovery point objectives.

Provide examples of past experiences where you've worked closely with development teams. Discuss your methods for effective communication, requirements gathering, and the importance of cross-functional collaboration.