Analista de Experiência do Cliente Júnior | Performance
Skills
- Intermediate Google Sheets
- Intermediate SQL
- Strong written and verbal communication in Portuguese
- Analytical thinking
- Attention to detail
- Resilience and agility under pressure
Responsibilities
- Support and improve reports for Customer Experience across various structures.
- Correct small bugs and adjustments in existing reports.
- Participate in continuous improvement projects to optimize processes and reports.
- Analyze performance indicators, ensuring data reliability and providing strategic insights.
- Develop new reports and dashboards to meet team demands.
- Provide data-driven inputs to support leadership in decision making.
Education
- Ongoing or completed degree in Mathematics, Statistics, or related technology fields
Benefits
- Collective Life Insurance
- Health and Dental Plans
- PPR - Profit Sharing Program
- Corporate University
- Online psychological sessions
- Access to gyms and studios
- Birthday day off
- Childcare support
- Parental Leave
- Flexible working models
- Transportation assistance
- Flexible meal benefits
- Pharmacy partnership
- Salary advance
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To enable what fulfills people by unleashing the potential of their assets.
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