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Analista de Experiência do Cliente Júnior | Performance image - Rise Careers
Job details

Analista de Experiência do Cliente Júnior | Performance

Creditas is the largest online credit platform in Latin America, focusing on providing financial services through assets like homes and cars. They are looking for a Junior Customer Experience Analyst to support and enhance their reporting and analytics.

Skills

  • Intermediate Google Sheets
  • Intermediate SQL
  • Strong written and verbal communication in Portuguese
  • Analytical thinking
  • Attention to detail
  • Resilience and agility under pressure

Responsibilities

  • Support and improve reports for Customer Experience across various structures.
  • Correct small bugs and adjustments in existing reports.
  • Participate in continuous improvement projects to optimize processes and reports.
  • Analyze performance indicators, ensuring data reliability and providing strategic insights.
  • Develop new reports and dashboards to meet team demands.
  • Provide data-driven inputs to support leadership in decision making.

Education

  • Ongoing or completed degree in Mathematics, Statistics, or related technology fields

Benefits

  • Collective Life Insurance
  • Health and Dental Plans
  • PPR - Profit Sharing Program
  • Corporate University
  • Online psychological sessions
  • Access to gyms and studios
  • Birthday day off
  • Childcare support
  • Parental Leave
  • Flexible working models
  • Transportation assistance
  • Flexible meal benefits
  • Pharmacy partnership
  • Salary advance
To read the complete job description, please click on the ‘Apply’ button
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Full-time, hybrid
DATE POSTED
April 17, 2025

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