Job details

Crisis Communications Manager

Crisis Communications Manager

Description

JOB SUMMARY

A crisis communications manager is responsible for developing and implementing strategic communication plans to manage and mitigate the impact of crises, ensuring timely and effective messaging, maintaining organizational reputation, and preserving public trust during challenging situations. Additionally, this role must manage the Emergency Nuclear Communications (ENC) activities for the Southern Company system in coordination with operating companies and Southern Nuclear (SNC) to maintain operating licenses for all system nuclear facilities.

JOB REQUIREMENTS

The ideal candidate will have a Bachelor’s Degree in Communications, Journalism, Public Relations, English or Marketing and five to seven years of experience in corporate communication or public relations, or an equivalent combination of education, training and experience; master’s degree a plus.

Experience Requirements

The ideal candidate will have previous experience working in a corporate communication or media environment. Previous experience dealing with strategic communication planning preferred.

MAJOR JOB RESPONSIBILITIES :

This position will work closely with operating company and subsidiary communications teams to collaborate on crisis communication plan strategy and development.
Ensures operating companies have the playbooks necessary to execute in the event of a situation requiring customer and/or employee notification.
In the event of a system crisis, the successful candidate will work with operating company communication leads to coordinate timely and consistent responses.
Manage the Emergency Nuclear Communications (ENC) activities for the Southern Company system in coordination with operating companies and SNC to maintain operating licenses for all system nuclear facilities. Oversee and enhance ENC process on an ongoing basis to ensure best practices are implemented and program meets the communication needs of the company and changing media landscape.
Oversee and assist in the development and execution of multiple emergency nuclear planning drills, which includes scenario development and assigning personnel to various positions.
Coordinate advertisements and media placements as needed related to emergency communication.
Manage and Coordinate system-wide emergency customer and employee communications
Maintain, update and revise emergency communications plans
Provide central direction for all areas of the business on crisis and emergency communications
Stand up and improve emergency customer communications procedures, processes and execution.
Develop and execute training process and overview for system-wide crisis communications.
Provide communications council to executive leadership, including guidance on emergency communication strategy and tactics.
Plan and execute internal and external events related to emergency and nuclear communication including developing speeches and talking points, coordinating logistics, drafting news releases, etc.
Work closely with company’s Incident Support Teams and others on planning, narratives, responses and execution.

Disclaimer:

This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities

Southern Company (NYSE: SO) is America's premier energy company, with 46,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million customers through its subsidiaries. The company provides clean, safe, reliable and affordable energy through electric operating companies in four states, natural gas distribution companies in seven states, a competitive generation company serving wholesale customers across America and a nationally recognized provider of customized energy solutions, as well as fiber optics and wireless communications. Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by Diversity Inc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top energy companies in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law. #LI

Job Field: Communications & External Affairs

Job Type: Standard

Primary Location: Alabama-Metro Birmingham/Eastern AL-Birmingham

Operating Company: Southern Company Services

Other Locations: Georgia-Metro Atlanta-Atlanta

Job Type: Standard

Travel (Up to...): Yes, 25 % of the Time

Work Location(s):

APC Corporate Headquarters - 600 North 18th Street (600BIRMINGHAM)

600 North 18th Street

Birmingham, 35203

Southern Company Headquarters - 30 Ivan Allen Jr. Blvd. NW (30ATLANTA)