Business Development Representative

As a Business Development Representative at Crisp, you will be responsible for engaging and qualifying inbound leads through rapid outreach efforts. Your day-to-day will include making phone calls, sending personalized emails, and utilizing SMS to convert prospects into scheduled Strategy Sessions with our Account Executives. You will maintain thorough records in HubSpot CRM to track interactions and ensure data integrity, aiming for 80+ outreach activities daily while actively following up on scheduled meetings to maximize participation.

To become a Business Development Representative at Crisp, you should have at least one year of relevant experience in sales or business development. Familiarity with CRM systems is a must, particularly HubSpot, as you'll need to manage and track your outreach activities effectively. The role requires excellent communication skills, confidence in engaging high-level buyers, and a coachable mindset to grow and improve within an agile environment.

Crisp offers a comprehensive benefits package for Business Development Representatives, including 100% company-paid health, vision, and dental insurance. You will receive a 4% 401K match, generous paid time off, paid parental leave for new parents, and relocation assistance for non-local candidates. With a competitive compensation structure, you’ll have a base salary, uncapped commissions, and the potential for quarterly bonuses based on your performance.

At Crisp, there’s a clear path for career growth as a Business Development Representative. The company provides a defined roadmap for advancement to an Account Executive role, offering structured opportunities to increase your responsibilities and earning potential over time. With the skills you develop and the coaching you receive, you’ll be well-prepared to take your career to the next level.

Working as a Business Development Representative at Crisp means being part of a dynamic and fast-paced environment in Atlanta. You’ll collaborate with a talented and motivated team that values communication, growth, and innovation. Crisp's supportive culture encourages professional development and provides the resources you need to succeed, making it an ideal place to build your career within the legal industry.

When answering this question, focus on your interest in the legal industry and how Crisp’s mission resonates with you. Highlight your eagerness to contribute to a company known for its growth and innovation in helping law firms succeed. Talk about your career goals and how they align with the opportunities Crisp offers for professional development.

Share a specific example of a situation where you identified a potential lead's needs and how you tailored your approach to engage them effectively. Discuss techniques you used to build rapport and the ultimate outcome of your efforts. Emphasize your consultative skills and your ability to connect prospects to the right solutions.

Addressing rejection is key in sales. Share your personal strategies for staying motivated and resilient, such as viewing rejection as an opportunity to learn and improve. Illustrate your response by discussing how you analyze what went wrong and adjust your pitch or approach for future prospects, emphasizing your growth mindset.

Discuss your familiarity with CRM systems like HubSpot, detailing how you used it to manage leads and track interactions in previous roles. Mention specific features you found useful, such as tracking outreach activities, scheduling follow-ups, and maintaining data integrity—demonstrating your ability to leverage technology for sales success.

Explain your approach to prioritizing tasks, such as categorizing leads based on their levels of interest or potential value. Discuss using data to identify hot leads and allocating time efficiently to ensure that you meet daily outreach goals while maintaining quality in your engagements.

Share specific techniques you utilize to establish connections, such as active listening, asking relevant questions, and finding common ground. Discuss how building personal relationships enhances trust and makes it easier for clients to consider your solutions, emphasizing your consultative sales approach.

Discuss methods you employ to keep your motivation high, like setting personal targets or celebrating small wins. Mention how surrounding yourself with a positive team and contributing to a larger purpose, such as Crisp's mission to assist law firms, fuels your drive.

Share a detailed story of a challenging sale. Break down the obstacles you faced, how you navigated them, and the strategies you used to secure the deal. Focus on the personal adaptation and problem-solving skills that helped bring the sale to closure, showcasing your tenacity and professionalism.

Demonstrating your knowledge of Crisp is crucial. Discuss the company's achievements, such as being a leader in law firm growth and the importance of their product-market fit. Explain how their solutions have effectively generated revenue for law firms nationwide, showing you’re aligned with their vision and culture.

Highlight your understanding of the need to communicate clearly and concisely while respecting their time. Discuss approaches such as focusing on high-level strategic benefits rather than minute details, thus enabling you to align Crisp's solutions with their overarching business goals.