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RETAIL RESET MERCHANDISER PART TIME - job 1 of 9

Company Description

CROSSMARK is a leading sales and marketing services company in the consumer goods and services industry that delivers smarter solutions to clients for faster growth in an ever-changing world. We build connections for growth through an approach that uniquely leverages the integration of our sales and marketing expertise from Thought to Bought. Our commitment goes beyond providing clients with the relevant services they need. We adapt to changing dynamics in the marketplace to ensure smarter solutions that help our clients grow faster and more efficiently. Our industry-wide recognition of exceptional service is a legacy we have worked hard to create, and one we continue to build on every day.

Our areas of expertise include Insights & Intelligence, Headquarter Sales, Retail Merchandising, Shopper Engagement, and Consumer Engagement. Our solutions make an impact in store across a wide range of retail channels, as well as out of store through “live” and digital engagement along the shopping journey. Headquartered in Plano, Texas, CROSSMARK has more than 40,000 employees with offices throughout the United States, Canada, Mexico, Australia and New Zealand.

Job Description

 To all you incredibly talented, challenge seekers, dare-to dreamers, early rise in the morning go-getters, outside-of-the-box  thinkers, experience-driven trendsetters, and creative brainstorming doodlers, we just have for words: We're looking for you.

 

CROSSMARK Retail Reset Merchandisers are vital to our success!!.  In an increasingly complex retail environment, our specialized Retail Reset Merchandising teams are providing consumers with the opportunity to see and purchase the latest or improved products from our clients. Team members will work with plano-grams, schematic layouts, while also implementing department or brand resets in a variance of major retailers in the United States.

Responsibilities:

  • Execute retail merchandising tasks, encompassing the ability to read and understand plano-grams and schematic layouts, as well as the implementation of department or brand resets in grocery/retail setting.
  • Strong execution skills with the ability to meet challenging/changing deadlines 
  • Ability to interface effectively with clients, leadership and managers in a positive, cooperative and professional manner at all times.
  • High collaboration, engagement and customer service focus is essential.
  • Accurately report all completed retail tasks via the appropriate designated systems on the day the work is performed. 
  • Complete required training and certification programs. 
  • Engage every work day with CROSSMARK’S communication tools for the purpose of accurately planning, reporting, and reviewing work. 
  • Provide excellent customer service and develop a professional working relationship with store management, associates and other merchandising companies to effectively meet company and client objectives. 
  • Insure proper maintenance on all company equipment. 
  • Ability to receive required product/materials at a secure location, to be utilized for resets
  • Follow company policies, procedures, and position responsibilities. 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

 

  • Prior retail reset or merchandising experience (preferred)
  • Ability to successfully complete department, brand or general reset work activities as scheduled.
  • Communicate effectively with store (client) personnel/management, regarding tasks, sales activities, promotions and client sales plan objectives.
  • Reliable transportation - must be able to transport yourself and required product/materials from your residence to execute a variety of work (must be able to travel to multiple locations, typically between 25-40 miles - mileage reimbursement is provided).  Associate that utilizes a personal vehicle for business purposes are required to maintain a valid state-issued driver's license and the minimum auto insurance coverage specified by the associate's state of residence.
  • Language Skills: English is the primary language skill, however, bilingual skills may be required based on business necessity.

 

Hours of Operations & Availability (Part-Time Associate)

  • This role is not expected to exceed 24 hrs. a week, although the company does maintain discretion to change the hours, based on the needs of the client and or business
  • Typical hours of operation are from Monday to Friday, 8 am to 5pm, with occasional projects requiring early morning (5 am-6 am hrs.), overnight travel, weekends or evenings as well.
  • Availability preferences: Monday through Friday, with availability to work: 2 or 3, 4-6 hour days, starting at 5 or 8 am.

 

Computer and Technology Proficiency

  • Basic computer literacy-using: MS Word, Outlook & Internet Explorer
  • Regular access to a computer or printer (to check email, complete training & print reports)
  • Ability to navigate and utilize a tablet and or smartphone technology, g. photo uploads & using apps
  • Reliable Internet access

 

Physical Demands

  • While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; talk or hear; stoop, kneel, crouch, climb or balance.
  • The employee is regularly required to lift up to 25 pounds and to occasionally lift up to 60 pounds from the floor to waist or chest high.
  • Resets: can be very physical in nature. Reset activities could include: removing items from the shelf, moving shelves, building fixtures and displays, reorganizing the products according to the Plano-gram provided, replacing shelf tags, filling in new products and retrieving additional stock when necessary. 

 

Education/Experience

  • High school diploma or general education degree (GED)

 

Associates are required to submit to a standard background check and drug screening as required when designated by the client.

 

Note: This job description does not imply that the above functions are the only tasks that may be performed. Associates will be expected, if possible, to follow any other job-related instructions and perform any other job-related tasks as directed by management.

Additional Information

All your information will be kept confidential according to EEO guidelines.

To apply directly on the Crossmark website:

https://uscareers-crossmark.icims.com/jobs/27970/retail-reset-merchandiser-part-time/login

*401K, Medical, Dental, Vision

*Weekly Pay Every Friday

*Paid Training

*Mileage and Drive Time Reimbursement 

*Great Opportunity for Growth and Advancement 


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What You Should Know About RETAIL RESET MERCHANDISER PART TIME, CROSSMARK

Are you a creative thinker with a knack for retail? CROSSMARK is searching for a part-time Retail Reset Merchandiser to join our dynamic team in Cupertino, CA. As a vital member of our merchandising team, you will play an essential role in shaping the shopping experience by implementing visually appealing product displays in various stores. Your day will involve collaborating with clients, understanding plano-grams, and executing brand resets that ensure our clients' products are showcased beautifully. We're on the lookout for individuals who are not just reliable but also enjoy working in a fast-paced environment where change is constant. If you love engaging with customers and store staff, while bringing lots of energy to the table, we want to hear from you! You’ll be responsible for accurately reporting tasks and maintaining high standards of execution. Plus, with flexible hours during the week, this role is perfect for anyone looking to balance work with other commitments. Don’t miss this chance to work with a company that values your input and provides opportunities for growth and advancement in the retail space. Join CROSSMARK and be part of our mission to offer smarter solutions that help our clients grow effectively. Let’s make an impact together!

Frequently Asked Questions (FAQs) for RETAIL RESET MERCHANDISER PART TIME Role at CROSSMARK
What are the key responsibilities of a Retail Reset Merchandiser at CROSSMARK?

As a Retail Reset Merchandiser at CROSSMARK, your main responsibilities include executing retail merchandising tasks, understanding and applying plano-grams and schematic layouts, and implementing department or brand resets in grocery and retail settings. You'll interact with clients and store management regularly, ensuring tasks are completed accurately and on time. Your role requires strong communication skills and the capability to adapt to changing environments while providing excellent customer service.

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What qualifications do I need to apply for the Retail Reset Merchandiser position at CROSSMARK?

The ideal candidate for the Retail Reset Merchandiser position at CROSSMARK should have prior experience in retail reset or merchandising, although it is preferred, not mandatory. You should possess reliable transportation to travel to various locations, and a high school diploma or GED is required. Additionally, effective communication skills with store personnel and an ability to manage your time efficiently are essential for this role.

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How does the work schedule look for a part-time Retail Reset Merchandiser at CROSSMARK?

As a part-time Retail Reset Merchandiser at CROSSMARK, you can expect to work up to 24 hours a week, although the company may adjust hours based on client needs. Typical hours range from Monday to Friday, primarily between 8 AM and 5 PM, with some projects requiring early morning or occasional weekend work. Flexibility is key, as some shifts may begin as early as 5 AM.

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What kind of training and support does CROSSMARK provide to new Retail Reset Merchandisers?

CROSSMARK is committed to ensuring that all new Retail Reset Merchandisers receive comprehensive training. This includes completing training and certification programs that are vital for understanding the processes and tools that you’ll use on the job. You'll also have access to CROSSMARK’s communication tools and resources for planning, reporting, and reviewing your work to help you succeed.

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What are the physical demands of the Retail Reset Merchandiser role at CROSSMARK?

The role of a Retail Reset Merchandiser at CROSSMARK can be physically demanding. You will regularly stand, walk, and engage in tasks that can involve lifting items up to 25 pounds frequently and up to 60 pounds occasionally. Activities may include rearranging products, building displays, and working with store fixtures, so a certain level of physical fitness is necessary to fulfill these responsibilities.

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Common Interview Questions for RETAIL RESET MERCHANDISER PART TIME
Can you describe your experience with plano-grams and retail resets?

When answering this question, focus on specific examples from your past work where you successfully executed merchandising strategies using plano-grams. Highlight any experience you have with brand resets and how you ensured compliance with layout specifications. Show your understanding of the visual merchandising impact on consumer engagement.

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How would you handle a situation where store management was unhappy with your resets?

In responding to this question, emphasize the importance of communication and feedback. Explain that you would listen to their concerns, assess the situation, and collaborate with them to find a solution. Highlight your customer service skills and your commitment to maintaining a positive relationship with store management.

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What strategies do you use to manage your time effectively during resets?

Discuss your organizational skills and planning methods. You could mention using checklists, prioritizing tasks, and scheduling your work to ensure efficient execution. It's also beneficial to speak about your flexibility in adapting to unexpected challenges that may arise during the reset process.

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Why do you want to work as a Retail Reset Merchandiser for CROSSMARK?

Express your enthusiasm for the retail environment and how CROSSMARK's emphasis on creative solutions to merchandising challenges aligns with your skills and interests. You can mention your admiration for the company's growth opportunities and your desire to contribute positively to their reputation in the industry.

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Describe a time when you had to adapt to a significant change in your work environment.

When answering, provide a specific example that illustrates your adaptability. Detail the situation, the change that occurred, how you responded, and the positive outcome. This demonstrates your resilience and your ability to thrive in the dynamic retail environment that CROSSMARK operates within.

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What do you think is the most important aspect of customer service in retail merchandising?

Emphasize that excellent customer service in retail merchandising revolves around understanding the customers’ needs and enhancing their shopping experience. Mention the importance of communication, relationship-building with store staff, and ensuring that products are well-represented and accessible.

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How do you keep yourself motivated during repetitive tasks?

Discuss techniques you use to maintain motivation, such as setting personal goals or milestones during tasks or focusing on the larger impact your work has on product visibility and sales. Sharing your passion for the retail industry and commitment to quality will demonstrate your work ethic.

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What tools or technology do you use in retail merchandising?

Mention your familiarity with technology such as tablets, smartphones, and specific merchandising apps that assist in reporting tasks, planning resets, and communicating with management. Highlighting your basic computer literacy with software like MS Word and Outlook is also favorable.

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How do you handle tight deadlines while executing resets?

Illustrate your time management skills by explaining how you prioritize tasks and maintain focus under pressure. Provide examples where you successfully met tight deadlines without compromising on quality. Sharing a strategy that has worked for you in the past can also be beneficial.

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Describe your teamwork approach when working on reset projects.

Explain the importance of collaboration in achieving successful resets. Discuss how you communicate with team members, share responsibilities, and leverage everyone's strengths to create an effective merchandising environment. Highlight your experience in working well with diverse teams in retail settings.

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Our mission is to serve as a valued strategic partner for leading retailers and manufacturers seeking outstanding people, process and technology solutions.

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DATE POSTED
March 24, 2025

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