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Contract Compliance Specialist- Property Interest & Risk Management

Position Title: Contract Compliance Specialist- Property Interest & Risk Management (P3)Company SummaryCrown Castle is the nation’s largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand—connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we’re the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future. Crown Castle is publicly traded on the New York Stock Exchange (CCI), is part of the S&P 500 and is one of the largest Real Estate Investment Trusts in the US.We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we’re an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology.Role DescriptionThe Contract Compliance Specialist – Property Interest builds and maintains relationships with various business partners to facilitate the administration of commercial deal points and recommends “Customer Obsessed” solutions to streamline contract delivery. Sales, Client Services, Real Estate Representatives, Contract Specialists and Contract Analysts often request the guidance of the Contract Compliance Specialist to define property rights and obligations as related to customer agreements.The specialist will complile the prime lease exhibit for our customer agreements. A prime lease supplies evidence of Crown's rights to a parcel of land which we will lease or license to our customers. It contains all terms and conditions agreed upon by the landlord and Crown (or Crown's predecessor in interest). The prime lease demonstrates the chain of title for both the orifinal landloard and lessee to the current landlord and lessee.Responsibilities• Provides documentation to comply with various customer Master License Agreements.• Ensures that property related deal points are documented correctly for customer agreements, billing and administration of the customer agreements.• Identify and assist with contractual issues and provide recommendations to Real Estate and Sales business partners, and Contract Development.• Proactively builds relationships with Tower Contract Development Attorneys, Real Estate Portfolio Attorneys, and other cross-functional groups to administer contract terms in accordance with company guidelines and SOX Compliance.• Responds to business partners’ requests for substantiation of deal terms in response to customer inquiries.• Serves as Subject Matter Expert for Contract Development Team and other business partners regarding property interest questions and obligations.• Provides guidance to Regional Sales, Project Managers, and Contract Development and Shared Services on real estate deal points, and Customer Contract Templates.• Provides guidance for sites on which Crown Castle acts as manager.• Develops, improves, and maintains training guides for property interest topics with cooperation from Technical Training ManagerExpectations• Knowledge of real estate contracts and customer agreements• Critical thinker• Comfortable with risk & ambiguity• Excellent organization and time management skills• Thrives in fast-paced work environment• Strong work ethic; ability to multi-task• Highly-motivated; adaptable• Project management skills• Customer Obsessed with proactive problem solving approach• Ability to lead teams who are not direct reports• Comfortable with Excel, Adobe• Strong written & verbal communication skillsEducation/Certifications • High School Diploma or equivalent• Bachelor’s Degree or equivalent work experience preferredExperience/Minimum Requirements • Three (3) years’ wireless industry experience• Two (2) years’ experience in project managementOrganizational Relationship  Reports to: Contract Compliance Manager Title(s) of direct reports (if applicable): N/A Working Conditions: This role falls into our hybrid work model working in the office on Monday through Thursday. On Fridays, teammates on the hybrid schedule will have the option to work from the office or home. There is an expectation of collaboration with teammates and stakeholders for moments that matter that could require travel.

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What You Should Know About Contract Compliance Specialist- Property Interest & Risk Management, Crown Castle

Are you ready to dive into an exciting opportunity as a Contract Compliance Specialist in Property Interest & Risk Management with Crown Castle in sunny Phoenix, AZ? As the nation’s largest provider of shared communications infrastructure, Crown Castle plays a crucial role in keeping us all connected. This role offers the chance to work with various stakeholders, streamlining contract delivery and ensuring customer satisfaction. You’ll be the go-to person for providing guidance on property rights and obligations related to customer agreements, building strong relationships along the way. Your expertise will help compile key documentation that validates Crown Castle’s rights to leasing land for our customers, ensuring that everything runs smoothly. Whether it's dealing with sales requests, handling contractual inquiries, or collaborating with cross-functional teams, your critical thinking skills and knowledge of real estate contracts will shine. In this fast-paced environment, you’ll thrive with your excellent organization and project management skills. Crown Castle values its teammates and offers a robust benefits package and opportunities for professional growth at every stage of your career. Plus, you’ll enjoy a hybrid work model that allows for flexibility and collaboration. So, if you’re highly motivated and customer-obsessed, ready to tackle challenges head-on, and have a passion for problem-solving, we can't wait to meet you and see how you can contribute to our mission of connecting people and communities!

Frequently Asked Questions (FAQs) for Contract Compliance Specialist- Property Interest & Risk Management Role at Crown Castle
What are the primary responsibilities of a Contract Compliance Specialist at Crown Castle?

As a Contract Compliance Specialist in Property Interest & Risk Management at Crown Castle, your main responsibilities involve compiling documentation to comply with customer Master License Agreements, ensuring that property-related deal points are accurately documented for customer agreements, and identifying contractual issues to provide recommendations to business partners. You will also serve as the Subject Matter Expert for property interest questions and will build strong relationships with various departments to facilitate contract administration.

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What qualifications are necessary for the Contract Compliance Specialist position at Crown Castle?

To succeed as a Contract Compliance Specialist at Crown Castle, you should have at least a High School Diploma, while a Bachelor's Degree or equivalent experience is preferred. You’ll need a minimum of three years of experience in the wireless industry and two years in project management. Strong organizational skills, critical thinking, and the ability to thrive in a fast-paced environment are essential. A solid understanding of real estate contracts is also crucial for this role.

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How does Crown Castle support the growth of its Contract Compliance Specialists?

Crown Castle is committed to the professional growth and development of its employees. As a Contract Compliance Specialist, you will have access to a comprehensive benefits package and opportunities for training and mentorship in the Property Interest & Risk Management area. Additionally, the company’s hybrid work model allows for flexibility, promoting a healthy work-life balance while fostering collaboration within teams.

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What skills are important for a Contract Compliance Specialist at Crown Castle?

Successful Contract Compliance Specialists at Crown Castle possess strong written and verbal communication skills, a high level of organization, and excellent time-management abilities. A critical thinking approach is essential, as you’ll often navigate risks and ambiguous situations. Additionally, familiarity with tools like Excel and Adobe, along with project management skills, are advantageous in this dynamic role.

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What is the work environment like for a Contract Compliance Specialist at Crown Castle?

The work environment for a Contract Compliance Specialist at Crown Castle is collaborative and fast-paced, with a mix of in-office and remote work days. The role is structured around a hybrid work model, with in-office work from Monday to Thursday, and flexibility on Fridays. This allows for optimal teamwork on key projects while maintaining a healthy balance between office presence and remote contributions.

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Common Interview Questions for Contract Compliance Specialist- Property Interest & Risk Management
Can you explain your understanding of contract compliance in the real estate sector?

When answering this question, focus on defining contract compliance within the real estate context, highlighting the importance of adhering to legal obligations, maintaining clear documentation, and the impact on stakeholder relationships. Demonstrating familiarity with the specific requirements and regulations relevant to your role at Crown Castle will strengthen your response.

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What experience do you have with property interest agreements?

Discuss any relevant experience you have working with property interest agreements, emphasizing your ability to manage documentation and ensure compliance with Master License Agreements. Sharing specific examples will illustrate your expertise and suitability for the Contract Compliance Specialist role at Crown Castle.

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Describe a time you successfully resolved a contractual issue.

Provide a specific instance where you addressed a contractual issue, detailing the steps you took to analyze the problem, engage relevant stakeholders, and implement a solution. Highlighting your proactive approach would resonate well with Crown Castle’s customer-obsessed philosophy.

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How do you prioritize multiple tasks in a fast-paced work environment?

Explain your organizational strategies for managing multiple priorities, such as creating task lists, using project management tools, or setting deadlines. Demonstrating your ability to stay focused and efficient in high-pressure situations aligns well with the expectations at Crown Castle.

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What makes you a good fit for the Contract Compliance Specialist role at Crown Castle?

Articulate your passion for the industry and your alignment with Crown Castle’s mission. Highlight your relevant skills, experience, and how your proactive problem-solving approach makes you a valuable asset. Personal connection or understanding of the company's values could strengthen your answer.

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Can you discuss a time when you built a successful relationship with a team or stakeholder?

Provide an anecdote that illustrates your ability to build relationships and collaborate effectively. Be sure to mention the outcome of that relationship and how it benefited the project or department, showcasing your interpersonal skills, which are vital for the role at Crown Castle.

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What tools or software are you familiar with that can help you in this role?

Mention specific tools and software you’ve used in relation to contract management, data analysis, or project management, indicating familiarity with Excel and Adobe as critical assets for the Contract Compliance Specialist position at Crown Castle.

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How do you approach risk management in contract negotiations?

Illustrate your approach by discussing how you identify potential risks during contract negotiations, develop strategies to mitigate those risks, and maintain compliance with company policies. Emphasize proactive measures that help ensure smooth contract delivery.

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Can you give an example of how you’ve used critical thinking in your work?

Share a specific situation where you encountered a challenge that required critical thinking, explaining the thought process you followed, the solution you implemented, and the positive outcome. This will demonstrate your analytical skills, which are necessary for a Contract Compliance Specialist.

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What do you know about Crown Castle and its role in the communications infrastructure sector?

Demonstrate knowledge of Crown Castle’s position as a leader in shared communications infrastructure, discussing its core mission and products. Show enthusiasm for its contributions to technology and connectivity, which will demonstrate your interest in the role.

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For 25 years, we’ve been building the connections that people depend on. It’s a business model that’s made us stable, reliable, and ready for the future. Whether that means driverless cars or 5G wireless speeds, one thing is certain: the next exci...

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Full-time, hybrid
DATE POSTED
December 4, 2024

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