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Contract Compliance Specialist- Property Interest & Risk Management

Position Title: Contract Compliance Specialist- Property Interest & Risk Management (P3)Company SummaryCrown Castle is the nation’s largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand—connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we’re the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future. Crown Castle is publicly traded on the New York Stock Exchange (CCI), is part of the S&P 500 and is one of the largest Real Estate Investment Trusts in the US.We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we’re an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology.Role DescriptionThe Contract Compliance Specialist – Property Interest builds and maintains relationships with various business partners to facilitate the administration of commercial deal points and recommends “Customer Obsessed” solutions to streamline contract delivery. Sales, Client Services, Real Estate Representatives, Contract Specialists and Contract Analysts often request the guidance of the Contract Compliance Specialist to define property rights and obligations as related to customer agreements.The specialist will complile the prime lease exhibit for our customer agreements. A prime lease supplies evidence of Crown's rights to a parcel of land which we will lease or license to our customers. It contains all terms and conditions agreed upon by the landlord and Crown (or Crown's predecessor in interest). The prime lease demonstrates the chain of title for both the orifinal landloard and lessee to the current landlord and lessee.Responsibilities• Provides documentation to comply with various customer Master License Agreements.• Ensures that property related deal points are documented correctly for customer agreements, billing and administration of the customer agreements.• Identify and assist with contractual issues and provide recommendations to Real Estate and Sales business partners, and Contract Development.• Proactively builds relationships with Tower Contract Development Attorneys, Real Estate Portfolio Attorneys, and other cross-functional groups to administer contract terms in accordance with company guidelines and SOX Compliance.• Responds to business partners’ requests for substantiation of deal terms in response to customer inquiries.• Serves as Subject Matter Expert for Contract Development Team and other business partners regarding property interest questions and obligations.• Provides guidance to Regional Sales, Project Managers, and Contract Development and Shared Services on real estate deal points, and Customer Contract Templates.• Provides guidance for sites on which Crown Castle acts as manager.• Develops, improves, and maintains training guides for property interest topics with cooperation from Technical Training ManagerExpectations• Knowledge of real estate contracts and customer agreements• Critical thinker• Comfortable with risk & ambiguity• Excellent organization and time management skills• Thrives in fast-paced work environment• Strong work ethic; ability to multi-task• Highly-motivated; adaptable• Project management skills• Customer Obsessed with proactive problem solving approach• Ability to lead teams who are not direct reports• Comfortable with Excel, Adobe• Strong written & verbal communication skillsEducation/Certifications • High School Diploma or equivalent• Bachelor’s Degree or equivalent work experience preferredExperience/Minimum Requirements • Three (3) years’ wireless industry experience• Two (2) years’ experience in project managementOrganizational Relationship  Reports to: Contract Compliance Manager Title(s) of direct reports (if applicable): N/A Working Conditions: This role falls into our hybrid work model working in the office on Monday through Thursday. On Fridays, teammates on the hybrid schedule will have the option to work from the office or home. There is an expectation of collaboration with teammates and stakeholders for moments that matter that could require travel.

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What You Should Know About Contract Compliance Specialist- Property Interest & Risk Management, Crown Castle

Join Crown Castle as a Contract Compliance Specialist- Property Interest & Risk Management in beautiful Phoenix, AZ, where you'll play a pivotal role in our mission to provide state-of-the-art shared communications infrastructure. In this position, you'll build and maintain essential relationships with various business partners, helping to streamline contract delivery and maintain compliance with our customer agreements. Your expertise will shine as you compile prime lease exhibits and ensure that property-related deal points are documented correctly. Working closely with Sales, Client Services, and Real Estate Representatives, you'll become the go-to person for addressing property rights and obligations associated with customer agreements. Your days will be filled with collaboration, as you'll proactively develop strong connections with Tower Contract Development Attorneys and other cross-functional teams, ensuring that all contracts adhere to company guidelines and SOX compliance. Emphasizing a 'Customer Obsessed' approach, you'll not only provide guidance for contractual issues but also help foster an engaging work environment full of growth and development opportunities. At Crown Castle, we value teamwork and community, offering a supportive network while encouraging our teammates to give back through our Connected by Good program. Bring your critical thinking skills, project management experience, and a passion for customer service to our dedicated team today!

Frequently Asked Questions (FAQs) for Contract Compliance Specialist- Property Interest & Risk Management Role at Crown Castle
What are the responsibilities of a Contract Compliance Specialist at Crown Castle?

As a Contract Compliance Specialist at Crown Castle, you will be responsible for building relationships with business partners to facilitate contract administration and resolve any contractual issues. You'll document property-related deal points, provide guidance to the Contract Development Team, and ensure compliance with Master License Agreements. Your role will also involve responding to inquiries and developing training guides on property interest topics.

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What qualifications are needed for the Contract Compliance Specialist position at Crown Castle?

To be considered for the Contract Compliance Specialist position at Crown Castle, candidates typically should have a High School Diploma (preferably a Bachelor's Degree), along with three years of experience in the wireless industry and two years of project management experience. Strong written and verbal communication skills, excellent organization, and time management capabilities are also essential for success in this role.

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What skills are required for a Contract Compliance Specialist working at Crown Castle?

A successful Contract Compliance Specialist at Crown Castle should possess a strong understanding of real estate contracts and customer agreements, along with critical thinking abilities. Must be adaptable, able to thrive in a fast-paced environment, and be skilled in project management. Proficiency in Excel, Adobe, and a customer-obsessed mindset are also key elements sought for this role.

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How does the role of Contract Compliance Specialist fit within Crown Castle's operations?

The Contract Compliance Specialist plays a critical role at Crown Castle by ensuring that contract terms are duly administered and followed. This position acts as a liaison between various departments, such as Real Estate, Sales, and Contract Development, ensuring alignment on property interests and obligations, thereby supporting the overall operational efficiency and compliance of the organization.

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What type of work environment can a Contract Compliance Specialist expect at Crown Castle?

Crown Castle offers a hybrid working model for the Contract Compliance Specialist position, allowing for in-office work Monday through Thursday and flexible options on Fridays. This hybrid setup fosters teamwork and collaboration while providing the flexibility to work from home as needed, creating a fulfilling and balanced work experience.

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Common Interview Questions for Contract Compliance Specialist- Property Interest & Risk Management
Can you describe your experience with real estate contracts as a Contract Compliance Specialist?

Be ready to discuss specific examples from your past roles, highlighting your familiarity with various real estate contracts and any challenges you faced. Focus on how you navigated those challenges and ensured compliance while maintaining strong relationships with stakeholders.

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What strategies do you use to maintain compliance with Master License Agreements?

Explain your systematic approach to reviewing agreements, documenting key points, and regularly communicating with relevant teams to ensure all compliance requirements are met. Mention any particular tools or methodologies you utilize to keep track of documentation.

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How do you handle conflicts or issues that arise during contract negotiations?

Share a situation where you encountered conflict. Outline how you approached resolving the situation, focusing on communication, negotiation skills, and collaboration to find a solution that satisfies all parties involved.

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What role does critical thinking play in the position of Contract Compliance Specialist?

Discuss how critical thinking allows you to analyze complex contract details and anticipate potential issues before they arise. Provide an example where your critical thinking skills directly contributed to a successful contract outcome.

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How do you ensure strong communication with cross-functional teams?

Talk about the importance of establishing clear communication channels and regular updates with different teams. Share your methods for keeping everyone informed and involved, ensuring collective progress toward common goals.

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Describe your experience with project management in the context of contract compliance.

Discuss your project management process, specifically how it relates to keeping contracts on track and deadlines met. Highlight any project management tools or techniques that have been effective in your past experiences.

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How comfortable are you with handling contract-related risks?

It's essential to demonstrate your ability to identify and assess risk within contracts. Describe instances when you proactively managed risk, what steps you took to mitigate it, and how this added value to your previous employers.

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What is your approach to developing and maintaining training materials for property interest topics?

Outline your method for developing training materials that emphasize clarity and accessibility for all employees. Mention how you involve stakeholders and seek feedback to make improvements continuously.

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How do you prioritize tasks when managing multiple contracts at once?

Share your organizational methods, such as using prioritization matrices or project management software, ensuring that you meet urgent deadlines while maintaining high standards for all contracts.

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What do you think sets Crown Castle apart in the industry, and how can you contribute?

Express your understanding of Crown Castle's mission and values, highlighting areas where you can contribute based on your experiences and skills. Emphasize your dedication to being 'Customer Obsessed' and how you aim to support the company's objectives through your role.

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For 25 years, we’ve been building the connections that people depend on. It’s a business model that’s made us stable, reliable, and ready for the future. Whether that means driverless cars or 5G wireless speeds, one thing is certain: the next exci...

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Full-time, hybrid
DATE POSTED
December 4, 2024

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