Cruise Operations Manager

At Ports America, the Cruise Operations Manager will supervise labor and vendors during ship operations as well as those handling repairs and maintenance for the facility, including port buildings, yard, pier and other structure and grounds to ensure the work is completed efficiently, safely, and timely.

Essential Duties:

• Supervise and plan activities prior to the ship coming into port.
• Check berth conditions for docking, work areas for safe operation of stevedores and checkers, and that all labor has been assembled for adequate and efficient operations.

• Ensure all company policies and procedures are adhered to including collective bargaining agreements, and local practices in the application of supervising labor.
• Maintain good working relationships with labor and union officials ensuring that labor policies and contracts are understood and adhered to.
• Provide supervision and direction to labor and maintenance staff regarding standard operating procedures and safe work practices.
• Coordinate with Facility Safety Manager to ensure safety and health hazards are addressed immediately.

• Ensure labor orders are submitted in advance of vessel call.
• Identify and solve problems and issues daily, usually of a routine or moderately complex nature.
• Report problems and issues to the appropriate Manager, as needed, especially issues of complexity or great impact on the operation.
• Ensure that performance issues of employees under his/her supervision are addressed, and corrective action/discipline is imposed when circumstances warrant.
• Accurate and timely completion of all necessary and required documentation associated with the operations.
• Preparation of a wide range of reports for local and corporate use.
• Other duties as assigned.

• Shift: work varied hours and shifts including days, nights, weekends and holidays as needed.

Compensation - $95-105K / yr.

Minimum Qualifications:

• Bachelor’s Degree in Marine Operations, Operations Management, Business Administration, or related discipline
• OR High School Diploma or GED with 4+ years of experience in marine operations, operations management, or related discipline
• Valid US Driver’s License
• Obtain and maintain a TWIC Card issued by the Department of Homeland Security.
• Secure a Pier Superintendent License issued by NY/NJ Waterfront Commission.

Preferred Qualifications:

• Previous experience in a supervisory role or supervising ILA Longshore Labor.

• Demonstrated leadership skills, with the ability to influence and prioritize.
• Sense of Urgency & Self-Starter Mentality
• Good leadership skills.
• High level of planning and organizational skills.
• Ability to communicate effectively in both oral and written English.
• Excellent interpersonal skills.
• Exceptional time management, due to fast-moving, demanding work environment.

• Must be computer literate; proficient with Microsoft Office – Outlook, Word, and Excel
• Knowledge of safety and accident prevention codes and regulations and related industry governmental regulations.

Physical Working Attributes:

• Frequent walking, standing, bending, and occasional sitting
• Climb up and down stairs and equipment
• Work in changing hot and cold climates based on weather conditions
• Work in an environment with moving objects and machinery; the environment may be hazardous to persons unable to see or hear fast moving heavy equipment

Compensation Range: $74K - $90K / year Depending on Experience.

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization.

Ports America is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex (including pregnancy); sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)