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Seasonal Stock Associate (Sur La Table) - job 1 of 2

With over 50 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food.



The SeasonalStock Associate contributes to the success of a Sur La Table store by inspiring customers on all points of their culinary journey. This role maintains organization in the store and in the stock room by processing and replenishing merchandise. The Seasonal Stock Associate reports to a General Manager or a Store Manager.


JOB DUTIES AND RESPONSIBILITIES                                                                          

Unwraps pallets, receives and processes merchandise to the sales floor and places back stock in stock room or top stock or cabinets on the sales floor.

Maintains and organizes back-stock and stock room.

Stocks and replenishes the sales floor (using FIFO), faces product, and ensures pricing integrity according to visual standards. MOS as necessary.

Maintains inventory accuracy and integrity. Audits shipment quantity by SKU against manifest or pallet manifest according to SOP guidelines.

Maintains a clean store environment, including restrooms. Breaks-down cardboard and removes waste from the store, including pallets, to designated waste disposal area.

Provides an exceptional customer experience according to customer service standards.

Consistently follows all Sur La Table policies and standard operating procedures (SOPs).

Accurately records time worked according to SLT policy.

Stays informed by maintaining product knowledge, accesses available training and seeks out additional resources when necessary.

Demonstrates exceptional verbal and written communication skills with employees, customers and store management team.

Protects customers, employees, and company assets. Notify manager on duty of safety risk or threat in the store.

Additional responsibilities as assigned by MOD/ General Manager or Store Manager.

 

ESSENTIAL FUNCTIONS

Ability to communicate verbally and work cooperatively with employees and customers.

Ability to remain in a stationary position for up to 3 hours at a time.

Ability to move about the work place retrieving merchandise from storage and/or sales floor.

Ability to grab, reach, push, pull, bend, stoop, kneel and crouch in order to demonstrate, retrieve and/or replenish merchandise.

Ability to work a varied schedule including early morning, nights, weekends and during non-operating hours as business dictates.

Ability to ascend/descend ladders in order to retrieve and/or move merchandise.

Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse in order to accomplish work. 

Regular and predictable attendance. 

Ability to lift and/or move merchandise weighing up to 50 lbs. 

 

EXPERIENCE AND REQUIRED QUALIFICATIONS

Must be at least 18 years old.

Previous stock experience in a retail or merchandise driven environment, preferred.

Retail sales and/or customer service experience, preferred.

 

Sur La Table Core Competencies for Everyone

Focus on the Customer: You inspire and delight your customers.

Be Genuine: Your communication style is respectful, effective and sincere.

Make the Right Call: You effectively blend knowledge, experience, wisdom & decisive action.

Take Ownership: You are committed, responsible and provide solutions.

Achieve Results: You meet and exceed goals and expectations.


This job description represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, may be part of the job. This job description is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice.



CSC Generation Holdings family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.


CSC Generation Holdings family of brands is committed to the full inclusion of all qualified individuals. As part of this commitment, CSC Generation will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please contact hrbenefits@cscshared.com.

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Average salary estimate

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$30000K
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What You Should Know About Seasonal Stock Associate (Sur La Table), CSC Generation

Join Sur La Table as a Seasonal Stock Associate in Southlake, TX, where you’ll play a key role in enhancing our customers' culinary journeys! At Sur La Table, we pride ourselves on delivering premium-quality kitchen and table goods, paired with culinary expertise and inspiration. As a Seasonal Stock Associate, you'll be the backbone of our operations, ensuring our store remains well-organized and our stock is replenished efficiently. Picture yourself unwrapping pallets, processing new merchandise, and expertly managing back stock to maintain a tidy and inviting sales floor. You'll be collaboratively working with our General Manager and Store Manager to provide exceptional customer experiences and uphold our store's visual standards. Attention to detail is crucial, whether you’re overseeing inventory accuracy or making sure pricing is spot on. We’re looking for someone who thrives on teamwork and has a passion for good food and cooking. Every day will bring you into contact with our lovely customers, so your strong communication skills will shine as you engage with them and share your product knowledge. If you’re ready to lift up to 50 lbs, embrace a flexible schedule, and make a meaningful impact during the holiday rush, Sur La Table needs you on our team!

Frequently Asked Questions (FAQs) for Seasonal Stock Associate (Sur La Table) Role at CSC Generation
What does a Seasonal Stock Associate at Sur La Table do?

A Seasonal Stock Associate at Sur La Table is responsible for organizing stock, processing merchandise, and maintaining the retail environment. This role involves unpacking and arranging products on sales floors and ensuring accurate inventory management. Ideal candidates thrive in a customer-centric atmosphere and enjoy cooking and kitchenware.

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What qualifications are needed for the Seasonal Stock Associate role at Sur La Table?

To qualify for the Seasonal Stock Associate position at Sur La Table, applicants should be at least 18 years old with prior stock experience in retail preferred. Experience in retail sales or customer service is also advantageous, as is a passion for culinary products.

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How can I apply for the Seasonal Stock Associate job at Sur La Table?

Interested candidates can apply for the Seasonal Stock Associate position at Sur La Table by visiting our career page or contacting our HR team directly. Ensure that your resume highlights relevant retail experience and customer service skills to make a strong impression.

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What is the work environment like for a Seasonal Stock Associate at Sur La Table?

The work environment for a Seasonal Stock Associate at Sur La Table is dynamic and fast-paced, especially during peak seasons. Associates collaborate closely with store management and other team members to create a joyful shopping experience for customers, all while adhering to store policies and maintaining operational efficiency.

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What shift options are available for the Seasonal Stock Associate at Sur La Table?

Shift options for the Seasonal Stock Associate at Sur La Table can vary based on business needs. Typically, associates should be available for early morning, weekend, and evening shifts, promising a diverse work experience while accommodating various schedules.

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What skills are essential for success as a Seasonal Stock Associate at Sur La Table?

Success as a Seasonal Stock Associate at Sur La Table requires strong organizational skills, attention to detail, effective communication, and a collaborative spirit. Additionally, being physically fit to handle merchandise and a willingness to learn about product offerings greatly contributes to an associate's effectiveness.

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Are there opportunities for advancement from the Seasonal Stock Associate position at Sur La Table?

Yes, Sur La Table encourages growth from within. Seasonal Stock Associates may have opportunities to advance to permanent or supervisory roles, especially if they demonstrate leadership, exceptional customer service, and a deep understanding of product lines.

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Common Interview Questions for Seasonal Stock Associate (Sur La Table)
Can you describe a time when you managed stock in a retail environment?

When answering this question, share a specific situation where you efficiently organized stock, handled inventory discrepancies, or implemented effective stock management strategies. Highlight your attention to detail and ability to maintain a clean and organized work area.

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How do you prioritize tasks during busy times at work?

Demonstrate your ability to assess urgent tasks by mentioning examples of how you have effectively managed your time and prioritized responsibilities. Focus on your understanding of customer needs and the importance of maintaining an organized stockroom.

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What strategies do you use to provide excellent customer service?

Share examples of how you engage with customers, understand their needs, and create a positive shopping experience. Always emphasize your communication skills and willingness to go the extra mile to help customers find what they're looking for.

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How do you ensure accuracy when handling inventory?

Discuss your familiarity with inventory management practices, including conducting audits and using FIFO (first-in, first-out) methods to ensure product freshness. Share any experiences that highlight your attention to detail and adherence to operational procedures.

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How do you deal with challenging customers?

Explain your approach to handling difficult customers by remaining calm and empathetic while addressing their concerns. Provide a specific instance where you successfully resolved a customer's issue and turned their experience around.

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What motivates you to succeed in a retail role like the Seasonal Stock Associate?

Discuss your passion for culinary products and helping create memorable experiences for customers through exceptional service. Highlight how personal goals and team success drive you to excel in your role.

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What experience do you have with kitchenware or culinary products?

Share any relevant experiences involving kitchenware, whether from previous jobs, personal interests, or culinary classes. Your familiarity with products will assure the interviewer of your passion and ability to engage customers effectively.

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How do you maintain organization in a fast-paced environment?

Describe the systems you implement (like checklists or inventory logs) to keep organized during busy periods. Discuss any techniques that have helped you remain effective under pressure without compromising quality.

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Are you comfortable lifting heavy items as required for this role?

Affirm your physical readiness for the job by discussing past experiences that involved lifting and relocating products, demonstrating your understanding of workplace safety and proper lifting techniques.

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What do you know about Sur La Table and its values?

Show your knowledge about Sur La Table’s focus on culinary inspiration and customer experience, while also discussing how its core values align with your own work ethic. This knowledge will demonstrate your genuine interest in the role and the company.

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DATE POSTED
November 25, 2024

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