Curacao Phoenix - Door Guard

POSITION SUMMARY:

This position is responsible for checking all customer receipts and enforcing entrance and exit policies at the door for customers and associates; has responsibility for the execution and enforcement of all company policies; uses various types of equipment and techniques: enforces, secures, helps customers or employees with basic store questions; physically stands at designated entrances to enforce company policies and to provide customer service if appropriate; report on suspicious activities internal or external to store management / Corporate Loss Prevention when appropriate. This position reports directly to the Operations Manager and laterally to Corporate Loss Prevention management in cases of external or internal theft.

ESSENTIAL FUNCTIONS:

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Duties

—Provide excellent customer service with a smile while verifying customer and employee supply receipts at the door.

—Enforce entrance and exit policies.

—Report suspicious activity (internal or external) to Loss Prevention management.

—Assist store management during opening and closing procedures.

—Assist store management during emergency situations

Performs other duties as assigned or required.

This job description reflects the general guidelines considered necessary to describe the principal function of the job identified and shall not be constructed as a detailed description of all the work requirements that may be inherent in the job

POSITION QUALIFICATIONS

To perform this job successfully, the individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Bilingual English and Spanish
• May require the ability to lift heavy objects and equipment weighing up to 35 pounds.
• Requires ability to walk, and stand for long periods of time.
• Excellent attitude
• Smile
• Teamwork oriented
• Dynamic and Enthusiastic
• Open to learn and to accept changes in a fast paced mode
• This position requires a perceptive person, who is capable of relating to individuals at all levels. As unique situations present themselves, the incumbent must be sensitive to corporate needs, employee goodwill, and the public image. Incumbent must have an understanding of the Company’s policies and procedures

SKILLS & ABILITIES

Education

• High School Diploma (or GED)

Experience

• No experience necessary

Language Skills

• English and Spanish

Computer Skills

• N/A

Certificates and Licenses

• None required

Other Requirements

• None

WORK ENVIRONMENT

• Ability to work in a fast pace environment

PHYSICAL DEMANDS

N (not applicable) = Activity is not applicable to this occupation.

O (Occasionally) = Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently) = Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly = Occupation requires this activity more than 66% of the time (5.5+ hrs/day)