Customer Operations Representative

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

Customer Operations Representative

Located in Boston, MA

Check out our global headquarters in the Seaport district. http://121seaport.com/

Looking for a job in a company where you can truly contribute and make things happen?

You’ve found it!

Do you want to change the way we create our new interconnected world?

Are you passionate to drive the future of innovation?

If you’re curious, collaborative and motivated? Then, PTC is looking for you!

Your Team:

As part of the Customer Operations team , you will join a leading-edge company with great software technologies & strong market positions, and you will cooperate with all major functions connected to our Organization like Sales and Customer Success, Revenue, Accounting and Credit and Collection.

We are a fun and open team and we enjoy, together, the journey within a dynamic, flexible and challenging working environment. There is always an opportunity to learn and develop while working with your cross-functional colleagues and stakeholders across our organization.

Your Impact:

Be part of PTC’s digital transformation. Your consistent results will help our Customers and Stakeholders become successful. Directly contribute to PTC’s Quote to Cash Process. Support strategic initiatives within our organization.

Day-To-Day:

You will process transactions related to orders, revenue, invoices. You will have the opportunity to solve challenging situations for our stakeholders and build long-term relationships . You will be part of our department’s goals and objectives and our strategic initiatives .

What you will bring:

You are somebody who loves operational excellence. Supporting our customers and stakeholders is your passion. You enjoy solving problems and like to take initiative and ownership to drive solutions.

• Able to collaborate in a cross functional and global team environment
• Comfortable working in fast paced environments
• Able to deal with ambiguity and can take initiative
• Comfortable with sharing opinions to improve business and processes

  PTC is a place where innovative thinking and learning is encouraged. We are looking for curious and passionate people who are also interested in emerging technologies like RPA and AI.

  
  

PTC has the most robust Internet of Things technology in the world. In 1986 we revolutionized digital 3D design, and in 1998 were first to market with Internet-based PLM. Now our leading IoT and AR platform and field-proven solutions bring together the physical and digital worlds to reinvent the way you create, operate, and service products. With PTC, global manufacturers and an ecosystem of partners and developers can capitalize on the promise of the IoT today and drive the future of innovation.

We value our employees.

At PTC, we start by offering a competitive salary and total compensation package. And once you’re an employee we also provide opportunities to gain an ownership stake in PTC and share in the company’s successes. In addition, we focus on ensuring you experience a benefits package that takes care of the whole you—including your health, wealth and well-being. For more details please follow the link .

Why PTC

When looking for a new job, we know you are looking for something that aligns with your values, passions, dreams, and lifestyle. Our team is passionate and committed. We are driven by innovation and value our work-life balance. Check out what it’s like to work at PTC at #lifeatPTC.

At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity and Affirmative Action Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic identity, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?