Customer Sales Advisor

The Role:

We’ve got a fantastic opportunity for an ambitious candidate to help drive our New Business team forward as we enter an exciting new chapter of growth. At Helping Hands, we’ve experienced a major transformation over the last 12 months as we continue to expand our high-quality home care services to more happy customers across the UK. We’re looking for someone with great people skills and an unerringly positive attitude to join the team.

Working as a Sales Executive means you’ll be the first point of contact for prospective customers, so it’ll be your job to make sure they immediately fall in love with Helping Hands. We take pride in offering care services that are genuinely life-changing for our customers and providing exceptional customer service is key to that. You’ll play an integral part in our customers’ care journey as you give expert advice about what type and level of care would be perfect for them.

You’ll also be working in a friendly team with a high-performance culture, and you’ll be rewarded with a competitive base salary and an uncapped commission structure.

Main Responsibilities:

• Develop and maintain great relationships with customers via telephone, and selling Helping Hands care
• Identify customer needs and make sure they receive their ideal, bespoke care solution
• Nurture customers through the sales process and manage our CRM database
• Work with sales targets in a fun, energetic environment
• Shifts between 8 am – 7 pm Monday - Friday – Office based 5 days a week in Alcester
• Weekend working– 1 in every 5 weekends working from home, lieu days or pay offered
• Shared Bank Holiday coverage

What’s in it for you?

If you enjoy working in a positive, fast-paced environment and are motivated by hitting targets, then this is the perfect role for you! We promote a high-performing culture; when you reach your targets, you’ll have access to an uncapped commission scheme in addition to a generous base salary.

We also offer many other employee benefits, including:

• 23 days’ holiday + bank holiday allowance
• FREE Blue Light Card – national discount card for hundreds of retailers
• Generous Refer a Friend scheme with easy app access
• Access to our Employee Benefits Portal where you’ll get thousands of discounts and special offers
• Access to our Employee Assistance Program supporting you in times of need

Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.