Customer Sales Development Representative (Remote-US)

Why join us

Brex empowers the next generation of businesses with an integrated corporate card and spend management software. We make it easy for our customers to manage every aspect of spending and empower their employees to make better financial decisions from anywhere they live or work. Brex proudly serves tens of thousands of growing businesses, from early-stage startups to enterprise leaders.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Sales at Brex

The Sales team is the driving factor behind revenue for Brex. Every member of our team directly affects our bottom line. We focus on generating new opportunities, acquiring new customers, and building even stronger relationships with our current customers. We have a unified culture recognizing big wins daily and celebrating individual accomplishments weekly and monthly. We make sure that top performers are recognized and have built a competitive environment to keep the team motivated and unified.

What you’ll do

As a Customer Sales Development Representative, your primary focus is to prospect and generate new revenue within our existing client base. You will work alongside our Client Sales Executives and Customer Marketing to highlight the value of Brex Empower as a financial services solution, targeting fast-growing companies and showcasing the rewards it offers. Additionally, you will collaborate with different teams to understand client needs and help them reach their full potential. You will be responsible for building relationships with decision makers, acting as a trusted advisor, and increasing our share of wallet and cross-selling new solutions.

Responsibilities

• Identify existing customers that would find value in our new Brex Empower platform

• Prospect customers that are growing and spending; educate them on our modern corporate card and spend management software, with a focus on cross-sell our new Spend Management software

• Navigate through a conversation flow to uncover business needs, understand pain points, and position Brex as a compelling solution.

• Maintain and update an accurate log of activity in the CRM system

• Hit daily KPIs across a variety of touchpoints: email, phone, social

• Respond to inbound marketing leds focused on upselling our current customers

Requirements

• Experience in a general sales role OR a related field in hospitality, customer service etc.

• Ability to proactively engage existing customers through email and phone

• A high sense of urgency that can adapt and pivot in every conversation

• Strong communication skills to passionately and clearly articulate the value of Brex

• Work with Marketing Operations to define, execute and optimize prospecting approaches through A/B tests

• A team-player attitude with a desire to improve internal processes beyond your day-to-day tasks

• A desire to learn, grow, and get in on the ground floor of a unicorn startup while launching your career in tech sales

Bonus points

• SaaS or B2B experience 

• Experience with Salesforce, Outreach, and/or ZoomInfo

• Demonstrated ability to exceed impact & activity quotas 

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.