customer service agent - airline

Tasks

• Maintain work records and logs
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Help customers plan travel time and routes
• Work with minimal supervision

Computer and Technology Knowledge

• Spreadsheet
• Word processing software
• Internet

Type of Experience

• Airline reservation
• Airport ticket sales

Transportation/Travel Information

• Own transportation

Weight Handling

• Up to 23 kg (50 lbs)

Screening questions

• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?

Health benefits

• Health care plan

Long term benefits

• Other benefits
• Pension plan

Other benefits

• Learning/training paid by employer