Customer Service Associate

We are looking to grow our time with a customer service representative. This person will help with billing questions from existing clients, will set appointments for agent with both existing and new clients, help with general customer service work, and help with general customer retention.

-Flexible hours, multi-task oriented, insurance knowledge helpful but not required, in-person, self-motivated, technology savvy, client facing role, appointment setting

Pay based on experience

Qualifications:

· Proven experience as a back-office assistant, office assistant, virtual assistant in another relevant administrative role

· Knowledge of “back-office” computer systems (ERP software)

· Working knowledge of office equipment

· Thorough understanding of office management procedures

· Excellent organizational and time management skills

· Analytical abilities and aptitude in problem-solving

· Excellent written and verbal communication skills

· Proficiency in MS Office

Job Type: Part-time

Pay: $12.00 - $16.00 per hour

Benefits:

• Flexible schedule
• Paid time off

Shift:

• Day shift
• Morning shift

Weekly day range:

• Monday to Friday
• No weekends

Ability to commute/relocate:

• Indianola, IA 50125: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person