Customer Service Representative - job 2 of 3

Go further with Foundever™. Are you ready to move your career forward? We are looking for Financial Customer Service Representatives to join our team of incredible people. At Foundever, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.  We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience. Foundever has more than 20 years of experience hiring for our customer support roles - our modernized application technology benefits our customers and you! Sykes and Sitel are now Foundever.

Become a Financial Customer Service Representative by joining an elite team of high-volume customer service professionals and support industry-leading financial services clients. Start your career with the pioneers of bringing passionate, innovative customer service professionals to represent the world’s top brands. In this position, you will:

• Problem-solve and connect with customers by phone via inbound calls; no sales
• Strive to meet and exceed metrics while providing excellent customer service
• Drive customer satisfaction through voice, chat and/or email communications
• Navigate through multiple digital systems
• Read client legal disclosures verbatim

Meet the recruiters and tell us your career goals! We’ll match you with the work that fits you.

Please don't miss the great opportunity for our on-site interviews available Monday-Friday!

Location Requirements: Must reside within driving distance of our Deland, FL location. You will be working onsite at 1398 S Woodland Blvd, DeLand, FL 32720.

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Experience level:

• 1 year
• Under 1 year

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work setting:

• In-person

Work Location: One location