Job details

Customer Service Representative - $16.00/hr (Remote)

It is an exciting time to be at Extra Space Storage! We got our start in 1977. Today we are a New York Stock Exchange-traded company leading the self-storage industry in more ways than one. But to maintain this lead, we need exceptionally motivated, capable, and driven people like you. We offer a fast-paced collaborative environment where each of us directly contributes to the company’s success. Come join us and find out why so many of our employees recommend us as a great place to work.

Why Join Us?

Are you passionate about connecting with people? Is customer service in your bones? We have a phenomenal opportunity to get your feet in the door of a fast-growing company. Utah Business Magazine selected us as a “2020 Best Place to Work!"

Is your enthusiasm and passion for helping people contagious? Do you connect well with other people quickly? Why not bring your talent to a new workplace where you can really make your mark? If you enjoy working with other highly engaged people, a culture that embraces innovation, delivering world class customer service, and the opportunity to grow your career – then Extra Space Storage is the place for you!

As an Inbound Customer Service Representative, your job is to provide amazing customer service and assist existing customers with any questions, such as taking payments, providing account information, and resolving general issues.

Have you ever felt like you're lost in the shuffle of a large call center? We have our passionate leaders to coach you to success. This could include improving your monthly commission or helping you obtain that promotion at our call center or corporate office. Our leadership team is committed to helping you succeed.

CLASS TRAINING INFORMATION GOES HERE

Qualifications

Experience in Sales/Customer Service, or an aptitude for it
Ability to connect with people over the phone
A positive attitude and can contribute to our amazing culture
Comfortable using Microsoft Windows applications
High school diploma or equivalent GED
You can pass background and drug screening
You can work some weekends

What’s in it for You?

Competitive pay and comprehensive benefits package
Convenient schedules- no graveyard shifts!
At home opportunities based on performance
A cool and fun vibe with tons of recognition for performance

Comprehensive Benefits Package

Outstanding company culture; including steady work hours and work/life balance
Paid Time Off accrued throughout the year, increasing with years of service
Career opportunities throughout the United States
Generous 401(k) match with Traditional and/or ROTH choices
Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution
EXTRA Healthy Wellness program that includes the potential for $70 each month in credits towards your medical premium and $100 in annual rewards for participation
Education support program (pursuit of bachelor’s degree)
BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc.

If you are a current Extra Space employee, please apply through the "Find Internal Career Openings" in Workday.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Extra Space Storage Glassdoor Company Review

4.4

Extra Space Storage DE&I Review

No rating

CEO of Extra Space Storage

Joe Margolis

Approve of CEO

By Extra Space Storage

Storage isn’t just about space – it’s about helping people to a better tomorrow. At Extra Space Storage, we believe that doing the right thing is the only way to do business. When we meet the needs of our customers by providing solutions and show...

FUNDING

INDUSTRY

TEAM SIZE

LOCATION

Hybrid, based in Salt Lake City, UT

DATE POSTED

June 23, 2023