Extra Space Storage Careers, Benefits, Review

At Extra Space Storage we strive to help people to a better tomorrow.

The vision includes our employees, customers, investors, and communities. We know that realizing this vision is best achieved through a diverse, equitable, and inclusionary culture that respects and celebrates the unique attributes and characteristics of each employee.

Our commitment to diversity, equity, and inclusion is, simply put, the right thing to do. It allows us to attract and retain top talent, improve employee engagement, increase innovation and customer insight, and enhance the quality of our decision making. This ultimately leads to increased shareholder value and a strong reputation as an employer of choice.

Diversity

We define diversity broadly, going beyond one-dimensional categories to recognize that all people are unique, due to the combination of their individual characteristics, attributes, realities, backgrounds, experiences, skills, and perspectives. Diversity is multi-faceted and includes race, gender, physical ability, ethnicity, national origin, nationality, religion, veteran status, sexual orientation, gender identification, age -- and more. We recognize that even when people may appear the same, they are different. 

Equity

Equity identifies and eliminates inequities and barriers to ensure all individuals receive fair treatment and support. When equity is practiced, it allows us to attract top talent, increase employee retention, enhance teamwork, and broaden perspectives, which enriches the employee experience for all. Equity favorably affects every function of the company and serves the entire organization; it is the embodiment of Extra Space’s core values. 

Inclusion

At Extra Space, creating an inclusive environment is a priority. To fully realize our company's vision, we must foster a workplace where people are treated fairly - where they are supported, listened to, and can contribute authentically. With objective and transparent business practices, clear communication, and an unyielding commitment to living our values of Integrity, Excellence, Passion, Teamwork, and Innovation, we can help our employees experience professional and personal growth, deliver outstanding customer service, and maximize shareholder returns. 

Commitment

Helping people to a better tomorrow means that each member of the Extra Space team, from our CEO to our newest hire, commits to living our values and honors the diverse attributes of our team. Together, we will create an equitable and inclusive environment, ensuring that team members are heard, appreciated, and empowered to fully participate in the mission of Extra Space.

Extra Space has Employee Resource Groups  that are open to all employees whether they identify as members of the group in title or as allies—all contributions are welcome! Each ERG is led by an executive sponsor and a committee of three volunteer leaders. These groups play an important role in building a strong sense of community and belonging.

• BIPOC ERG- serves as a resource and voice for Extra Space employees with origin from diverse groups and their allies. Through mentorship, awareness, education, and empowerment, we will uplift our BIPOC team members, help reduce over and implicit bias and elevate the organization in its entirety.
• Veteran ERG- we work to create a supportive and welcoming atmosphere for all our Veteran and Military team members and allies of the military community, including friends and family. We strive to be a resource to these team members to identify and address emerging issues and gather feedback to create an empowered future.
• Women ERG- serves as a voice for Extra Space women and their supporters by creating community awareness, promoting personal and professional development, and enhancing employee engagement. We champion a positive and inclusive environment that ultimately empowers our female employees.
• LGBTQIA ERG- has a mission to create a safe place where employees can come together and feel a part of a community that cares for and promotes LGBTQIA diversity. This employee resource group provides representation for voices that need to be heard to get us to a better tomorrow. Through open forums, education, and training, we will help influence and build a more inclusive culture for all employees at Extra Space.

We are focused and committed to maintaining a diverse workforce and an inclusive work environment. We strive to give everyone access to the same opportunities. We do not discriminate based on race, religion, color, national, social or ethnic origin, gender identity and/ or expression, age, marital status, veteran status, citizenship status, or disability status.

About Extra Space Storage

Knowledge is power and experience is valuable. This is why we strive to attract the best candidates for every position. Each person is instrumental to our success from our executive management team, corporate employees, on-site managers and call center team agents. We all work together to make Extra Space Storage an exceptional company and a great place to work. 

Extra Space Storage is a forty-year-old company that has been involved in the self-storage industry since its inception. Extra Space Storage's mission is sustainable growth, based around six basic company goals:

• Maximize customer satisfaction
• Provide an excellent product and service
• Develop and maintain mutually beneficial business relationships
• Increase shareholder value
• Grow the business
• Make Extra Space Storage a great place to work

Extra Space Storage is a growth-oriented company creating a new standard in the self-storage industry. Both customers and communities benefit from Extra Space Storage's professional approach to storage. Featuring attractive, convenient and secure facilities operated by professional managers, Extra Space Storage seeks to change the association of self storage as a temporary holding place for rarely-used things to a desirable, safe, and customer-oriented facility perfectly suited for maintaining and accessing valued personal and business possessions.

Extra Space Storage Inc., headquartered in Salt Lake City, Utah, is a self-administered and self-managed REIT. The Company owns and/or operates over 3,600 self-storage properties in 43 states. The Company’s properties comprise approximately 2.6 million units and approximately 280 million square feet of rentable space. The Company offers customers a wide selection of conveniently located and secure storage solutions across the country, including boat storage, RV storage and business storage. The Company is the largest owner and/or operator of self-storage properties in the United States by store count and is the largest self-storage management company in the United States.

#teamextraspace

Extra Space Storage got its start in 1977. Between now and then, we’ve come a long way. Today we are a New York Stock Exchange-traded company leading the self-storage industry in more ways than one.

Although we're based in Salt Lake City, Utah, we have regional offices in 9 states and over 1,800 properties. Our properties comprise approximately 1.3 million units and over 138 million square feet of rentable space, with that number growing every year.

Right now we’re the second largest owner and/or operator of self-storage properties in the United States and the largest self-storage management company in the United States. Our success provides a stable work environment for our employees.

Our success is no accident. From the beginning we’ve fostered an environment of innovation, with a strong focus on technology that has allowed us to set the industry standard for online marketing and revenue management. Employees can expect to enjoy a challenging, fast-paced work environment.

Storage isn't just about space - it's about helping people to a better tomorrow.

At Extra Space Storage, we believe that doing the right thing is the only way to do business. When we meet the needs of our customers by providing solutions and showing genuine care and appreciation, we create win-win situations—for our customers, our investors, and our employees.

OUR VALUES
Our values are at the center of all that we do. We value attitudes and actions
that get people to that better tomorrow. These are our core values:

• Integrity
  We live our values—even when no one is looking. When
  we make mistakes, we acknowledge them. We never try
  to deceive.
• Excellence
  We embrace challenge, we pay attention to details, and we
  provide the best experiences for our customers. We never
  stop getting better.
• Passion
  We have a mission we genuinely believe in. We care
  about our customers and our fellow employees. We are
  energized about making Extra Space a great place to work.
• Teamwork
  None of us is as smart as all of us. No one is indispensable,
  and no one is better than anyone else. We trust each other,
  we rely on each other, and we empower each other.
• Innovation
  We constantly grow and improve. We ask “why”, we look to
  the future, and we take appropriate risks. We expect to do
  better tomorrow than we did today.
  

COMPANY COMPASS
As our values are at the center of all we do, they guide the way we
work, the way we interact with our customers and the way we treat our
co-workers. Extending from those values are the principles and actions
that guide our culture and give meaning to our values.

 

At Extra Space Storage we believe that a successful business and a fun work environment go hand in hand. That’s why we’ve created a company culture that provides our employees with all the support they need to succeed. Because we understand that we can’t continue to succeed unless our people love their jobs— day in, day out.

Benefits:

Extra Space Storage believes in taking care of our employees. 
Benefits for eligible employees include:

• Medical, dental, vision, short & long-term disability and life insurance
• 401k matching
• Pre-tax flexible spending accounts (medical and dependent)
• Paid time off for vacation and personal days as well as paid holidays

• Employee Assistance Program (EAP) provides counseling sessions
• Performance-based incentives
• Employee referrals rewards
• Extra-Ordinary & Extra-Mile monetary awards
• Annual CEO Team of Excellence award

Room to Grow. We’re a company that’s constantly growing, so we make sure our employees have lots of room for growth and advancement, too. A large number of our employees have been promoted to a job higher than their original position. Job satisfaction is high, leading to of highest employee retention rate in the business. Awarding Excellence. When our employees do a good job, we want them to know it. Recognition includes our Mission Accomplished Award, EXTRAordinary Employee of the Quarter, Extra Mile Award, CEO Award of Excellence and our SPOT award for Superior Performance Observed Today.

Bored of the same old Call Center job?

Bored? Disengaged? Under-valued?

Need a change? 

You’re in luck! Extra Space Storage an S&P 500 company is looking for dynamic flexible and hardworking talent to join our National Sales Team.

 

When you started your day, we doubt that you knew you’re in a world with a serious lack of storage, its okay we forgive you.

When you think of storage we’re betting your first thought was of a dingy, dirty and dusty row of garage doors with a chain link fence and a broken gate, again we forgive you.

 

Extra Space is here to be different and better than our competition. We made our properties the safest, cleanest and most convenient in the business, along with hiring the best, brightest and most customer obsessed people in the industry.

We need motivated, hardworking and customer centric people to join at the national sales center. We’re the engine that drives the whole company our agents work with customers daily to help them locate, reserve, and rent storage units at one of our 1500 properties nationwide.

We offer a competitive base pay, an aggressive and lucrative bonus structure where top performers earn $1500-$2000 a month in bonus. Along with the compensation package we offer Medical, Dental, and vision insurance, Paid time off, a year scholarship program and employee assistance program.

The NSC prides itself on having a fun, exciting and dynamic environment! We run monthly contests to motivate our agents with prizes ranging from cash prizes, to electronics, TV’s iPads gift cards and pretty much anything else you can think of. We also throw a summer and Christmas party every year where we raffle of even more prizes and celebrate the hard work we do every day. We’re the best at working hard for our customers, and playing hard for our employees. 

So if your ready to get out of your boring call center job and are ready to join in on the fun and excitement, what are you waiting for?