Job details

Customer Service Representative

Come join generations of hydration!!!

Who We Are

Culligan Water is an essential business that has been an industry leader for over 85 years, striving to bring customers unmatched quality and unforgettable service. We received the Good Housekeeping Seal and Consumer Digest's "Best Buy" Rating; plus the famous iconic "Hey Culligan Man!" tagline is known by generations of customers.

CULLIGAN OF HOUSTON specifically is AN ESSENTIAL, FAMILY-ORIENTED, STABLE, and GROWING EMPLOYER!

Job Description:

Culligan Water is currently seeking a Customer Service Representative who will pleasantly engage with customers to consistently address their needs in a helpful and professional manner. The CSR will work in a team atmosphere by answering phones and emails, scheduling service appointments, updating and maintaining customer records, processing payments, offering customer products, and participating in special projects as assigned.

A Customer Service Representative's Job duties include but are not limited to:

Resolve product or service concerns by communicating effectively with teammates and other departments to clarify the customer's complaint, determine the cause, and explain the best solution. Expediting correction or adjustment and following up to ensure resolution.
Promote additional services and products to customers as needed.
Assist walk-in customers

Required Credentials

High School Diploma or GED
Customer service and multi-line telephone experience
Demonstrate active listening, verbal communication, and critical thinking skills
Use of interpersonal skills and problem-solving
Ability to prioritize tasks in a fast-paced environment
Ability to work independently, utilizing time management
Proven ability to meet and exceed set goals
Ability to lift 50+ lbs.

Preferred Credentials

Associate Degree
Bilingual preferred but not required

How We Reward Your Professionalism:

Full-time employees receive competitive pay; comprehensive paid training; medical, dental vision, and prescription plans: paid time off, and holidays.

**BONUS- USE OF CULLIGAN EQUIPMENT IN YOUR HOME!

Career Advancement Opportunities- WE LIKE TO PROMOTE FROM WITHIN!!

Must be Outgoing and Enthusiastic; self-starter and coachable. Professional Appearance and Attitude Required!

Serious Applicants Only! HR will be contacting applicants for interviews and start training immediately! If you cannot make it to an interview, do not apply at this time.

Culligan is an equal-opportunity employer.

Job Type: Full Time

Salary: $17-$22/hr.

Benefits: